I would like to thank Glen Hartman for his constant mentorship, encouragement, and support in writing this book. To my colleagues Mark Curtis, Jeriad Zoghby, and Gene Cornfield, I am grateful for your innovative ideas and thoughtful individual stories and perspectives. You really challenged my thinking throughout this process.

To Maureen McGuire and Corey Yulinsky, two of the best managers, thought partners, and friends I have had the honor to serve, who have provided invaluable support and guidance throughout my rather circuitous career journey. You always reminded me that “the proof of the pudding is in the eating.”

To Amy Ondreyka and Mark Kiernan, whose efforts were invaluable in navigating this labyrinthine journey and who encouraged me to never surrender.

To Annie Knight, who chased me down and convinced me to finally put some of my thoughts to paper.