CONTENTS
Preface v
Chapter 1 Influence, Power , and Persuasion 1
Chapter 2 The Foundation of Influence 10
Chapter 3 Tactics 23
Chapter 4 App lying Influence Down and Sideways 52
Chapter 5 Influencing Your Boss 73
Chapter 6 The Ethics of In fluence 83
Glossar y 95
Selected Reading 99
Index 101
American Management Association
www.amanet.org
This page intentionally left blank
..................Content has been hidden....................
You can't read the all page of ebook, please click here login for view all page.