References

About.com. Inventors at http://inventors.about.com/library/inventors/blpolaroid.htm.

Aderem, A. (2011). Fast track to vaccines. Scientific American, 304(5), 66.

Anderson, M. (2011). Borders files for Ch. 11 bankruptcy protection. New York, NY, USA: Associated Press.

Akao, Y. (1990). QFD: Quality function deployment—integrating customer requirements into product design. New York, NY: Productivity Press.

Arnold, A. (2010). Building a creative organization. Retrieved September 9, 2010, from: http://www.businessweek.com/managing/content/sep2010/ca2010091_968396.htm.

Aucoin, M. (2002). From engineer to manager: Mastering the transition. Norwood, MA: Artech House, Inc.

Barfield, O. (1988). History in English words. Great Barrington, MA: Inner Traditions/Lindisfarne Press. (Original edition 1926).

Barker, J. (1990). The business of paradigms. Burnsville, MN: Charthouse International Learning Corp.

“Invent Help” Inventor Newsletter (2009). Art Fry, inventor of the Post-it® Note: “One man’s mistake is another’s inspiration.” Retrieved June from: http://www.inventhelp.com/Inventhelp-Newsletter-for-Inventors-June-2004.asp.

Best Buy. Buy Back Program. Retrieved from www.bestbuy.com under Service.

Borders Group, Inc. at http://www.bordersreorganization.com/.

Bronson Methodist Hospital at http://www.baldrige.nist.gov/PDF_files/Bronson_Methodist_Hospital_Application_Summary.pdf.

Brown, T. (2009). Change by design. New York, NY: Harper Collins.

Bennis, W., & Goldsmith, J. (1997). Learning to lead. Reading, MA: Addison-Wesley.

Buchanan, L. (2008, June 1). Innovation: How the creative stay creative. Retrieved October 13, 2011, from Inc. magazine: http://www.inc.com/magazine/20080601/innovation-how-the-creative-stay-creative_pagen_2.html.

Byers, W. (2011). The blind spot. Princeton, NJ: Princeton University Press.

Camp, R. (1995). Benchmarking: The search for industry best practices that lead to superior performance. Milwaukee, WI: ASQ Quality Press.

Curry, J., & Kenney, M. (1999). Beating the clock: Corporate responses to rapid change in the PC industry. California Management Review 42, 8–9.

Daft, R. (1998). Organization theory and design. Cincinnati, OH: South-Western.

Darwin Online at http://darwin-online.org.uk/.

Deming, W. (1981–1982). Improvement of quality and productivity through action by management. National Productivity Review 1(1), 12–22.

Deming, W. (1986). Out of the crisis. Cambridge, MA: MIT.

Deming, W. (1993). The new economics for industry, government, education. Cambridge, MA: MIT Center for Advanced Engineering Study.

Design for leading. (2011). Chemical Engineering Progress 107(10), 64.

Drug discovery. (2011). Chemical & Engineering News 89(40), 11.

Eccles, J. (1974). “The world of objective knowledge”. In P. Schilpp (Ed.), The philosophy of Karl Popper. Lasalle, IL: Open Court Publishing.

Ericsson, A., Prietula, M., & Colely, E. (2007). The making of an expert. Harvard Business Review 85(7/8), 114–121.

FARLEX. The Free Dictionary.com by at http://www.thefreedictionary.com/.

Feigenbaum, A. (1951). Quality control: principles, practice and administration. New York, NY: McGraw-Hill.

Feiring, A. (2016). Chemical & Engineering News (Dec. 12/19), 48.

Fischetti, M. (2011). In search of the radical solution. Scientific American 304(1), 52–55.

Folger, T. (2011). Space contact: The day after. Scientific American 304(1), 42.

Fort Wayne News Sentinel at http://www.news-sentinel.com/

Friedman, T. (2011). MiscDigest. Reader’s digest (Dec./Jan.), 80.

Garvin, D. (1984). What does product quality really mean? Sloan Management Review 26(1), 25–43.

Gladwell, M. (2011). Creation myth. The New Yorker. Retrieved from: http://www.newyorker.com/reporting/2011/05/16/110516fa_fact_gladwell?currentPage=all.

Hackett, G. (2011). News scan. Scientific American 304(3), 15.

Hatcher, D. (1984). Creativity and the Socratic notion of education. The Journal of General Education 36(2), 105–115.

Hertzberg, F., Mausner, B., & Snyderman, B. (1959). The motivation to work. New York, NY: John Wiley & Sons.

Hoffman, B., Bynum, B., Piccolo, R., & Sutton, A. (2011). Person-organization value congruence: How transformational leaders influence work group effectiveness. The Academy of Management Journal 54(4), 779–796.

http://www.baldrige.nist.gov/PDF_files/Bronson_Methodist_Hospital_Application_Summary.pdf (Accessed 10/24/2011)

Jayaram, J., Handfield, R., & Ghosh, S. (1997). The application of quality tools in achieving quality attributes and strategies. Quality Management Journal 5(1), 75–100.

Johansson, F. (2004). The Medici effect. Boston, MA: Harvard Business School Press.

Judge, W. (2011). Building organizational capacity for change. New York, NY: Business Expert Press.

Juran, J. (1988). Juran on managing for quality. New York, NY: The Free Press.

Juran, J. (1970). Consumerism and product quality. Quality Progress 3(7), 18. Reprinted in Sower, V., Motwani, J., & Savoie, M. (1995). Classic readings in operations management. Ft. Worth, TX: The Dryden Press.

Lenzner, R., & Johnson, S. (1997, March 10). Seeing things as they really are. Forbes.

Liedtka, J. & Ogilvie, T. (2011). Designing for Growth: A Design Thinking Tool Kit for Managers. New York: Columbia Business School Publishing.

Kahney, L. (2011). The 10 commandments of Steve Jobs. Newsweek—the daily beast. Retrieved September 30, 2011, from: http://www.thedailybeast.com/newsweek/2011/08/28/steve-jobs-his-10-commandments.html.

Kahney, L. (2013). Jony Ive: The genius behind Apple’s greatest products. New York, NY: Penguin.

Keller, S., & Price, C. (2011). Beyond performance: How great organizations build ultimate competitive advantage. Hoboken, NJ: John Wiley & Sons.

Kelly, S. (2018). Disruptive technologies seen as top risk in 2018. Treasury & Risk. https://www.treasuryandrisk.com/sites/2018/01/17/disruptive-tech-nologies-seen-as-top-risk-in-2018/?slreturn=20180024150731

Kerr, S. (1995). On the folly of rewarding A, while hoping for B. Academy of Management Executive 9(1), 7–14.

Kilbourne, L., & Woodman, R. (1999). Barriers to organizational creativity. In R. Purser & A. Montuori (Eds.), Social creativity (Vol 2, pp. 125–150). Cresskill, NJ: Hampton Press, Inc.

Krzykowski, B. (2011). Around the bend. Quality Progress 44(10), 18–21.

Lewin, K. (1951). Field theory in social science. New York, NY: Harper & Row.

Lewin, K. (May 1943). Defining the field at a given time. Psychological Review 50(3), 292–310.

Madu, C., & Kuei, C. (1993). Introducing strategic quality management. Long Range Planning 26(6), 121–131.

Mayer, S. (2003). 3M Corporation, personal communication.

Members list quality innovations on the horizon. (2009). Retrieved October 12, 2011, from: http://www.asq.org/media-room/news/2009/09/20090928-quality-innovations.html

Metz, R. (2010). Palm says turnaround hurt by swifter peers. New York, NY: Associated Press (8 December).

Midsize firms shift focus to customers, innovation. (2011). Quality Progress 44(3), 13.

Minter, S. (2011). Putting creativity on the company agenda. Industry Week (9 February).

Moore, G. E. (1965). Cramming more components onto integrated circuits. Electronics Magazine 38(8), 4.

Nationwide Children’s Hospital. (2011). Retrieved from: http://www.nationwidechildrens.org/strategic-plan.

Nelson, B. (2011). Big buzzword on campus. Scientific American 305(1), 22.

Oxford English Dictionary. Retrieved from: http://www.oed.com.

Page, L. Commencement Address May 2, 2009 at the University of Michigan at http://www.google.com/intl/en/press/annc/20090502-page-commencement.html.

Parasuraman, A., Zeithaml, V., & Berry, L. (1988). SERVQUAL: A multiple-item scale for measuring customer perceptions of service quality. Journal of Retailing 61(1), 12–40.

Peter, L., & Hull, R. (1969). The Peter principle. New York, NY: Bantam Books.

Phillips, D. Disasters. Retrieved March 12, 2012 from: http://www.phoenixcommotion.com/index.php?option=com_k2&view=item&layout=item&id=18&Itemid=34&lang=en.

Picasso, P., Rubin, W., & Fluegel, J. (1980). Pablo Picasso, a retrospective. New York, NY: Museum of Modern Art .

Pirsig, R. (1992). Lila: an inquiry into morals. New York, NY: Bantam Books.

Plato. (1992). (Original circa 390 BCE). Republic. Translated by G. M. A. Grube, revised by C. D. C. Reeve. Indianapolis: Hackett.

Provost, L., & Sproul, R. (1996). Creativity and improvement: a vital link. Quality Progress 29(8), 101–107.

Quality Glossary. (2002). Quality Progress 35(7), 43–61.

Quotable Quotes. (2012). Reader’s digest, 188 (April).

Quotes. (2011). Reader’s digest, 196 (October).

R&D. (2011). Discovery could lead to better memory chips. Retrieved March 15, 2011, from: http://www.rdmag.com.

Reeves, C., & Bednar, D. (1994). Defining quality: alternatives and implications. Academy of Management Review 19(3), 419–445.

Reisch, M. (2012). How 3M stays tech savvy. Chemical & Engineering News 90(2), 25–26.

Reuters at http://www.reuters.com//article/2011/07/21/us-borders-idUSTRE76K6GB20110721.

Robinson, A. & Stern, S. (1997). Corporate creativity. San Francisco, CA: ­Barrett-Koehler.

Rosenwald, M. (2011). Green cement. Smithsonian 42(8), 52–56.

Sandoval, G. (2010). Goodbye Walkman, thanks for the iPod. Retrieved October 25, 2010, from: http://www.news.cenet.com.

Satariano, A., & Burrows, P. (2011). Jobs’ successor vows to keep culture intact. Houston Chronicle. August 26, 2011, D6.

Scriabina, N. (2011). Organize how you innovate. Quality Progress 44(6), 16–22.

Scientific Computing. (2012). Single-atom transistor is end of Moore’s Law. http://www.scientificcomputing.com/news-DS-Single-atom-Transistor-is-End-of-Moores-Law-022912.aspx?et_cid=2507077&et_rid=41429833&linkid=http%3a%2f%2fwww.scientificcomputing.com%2fnews-DS-Single-atom-Transistor-is-End-of-Moores-Law-022912.aspx#

Shewhart, W. (1931). Economic control of manufactured product. New York,
NY: Van Nostrand Co., Inc.

Shirley, D. (2010). Managing creativity, Retrieved from: http://www.managingcreativity.comp. 28.

Simmons, A., & Sower, V. (2012). Leadership sagacity and its relationship with individual creative performance and innovation. European Journal of Innovation Management 15(3), 298–309.

Sitkin, S., See, K., Miller, C., Lawless, M., & Carton, A. (2011). The paradox of stretch goals: Organizations in pursuit of the seemingly impossible. Academy of Management Review 36(3), 544–566.

Skinner, B. (1953). Science and human behavior. New York, NY: Free Press.

Smith, J. (2011). Adapting to conquest. Archaeology 64(6), 42–47.

Sower, V., & Fair, F. (2017). We Move Our Own Cheese:: A Business Fable About Championing Change. Milwaukee, WI: ASQ Quality Press.

Sower, V. (2011). Essentials of quality with cases and experiential exercises. Hoboken, NJ: John Wiley & Sons.

Sower, V., Duffy, J., & Kohers, G. (2008). Benchmarking for hospitals. Milwaukee, WI: ASQ Quality Press.

Sower, V. (2007). Benchmarking in hospitals: When you need more than a scorecard. Quality Progress 40(8), 58–60.

Sower, V., & Fair, F. (2005). There is more to quality than continuous improvement: Listening to Plato. Quality Management Journal 12(1), 8–20.

Sower, V., Motwani, J., & Savoie, M. (1995). Classic readings in operations management. Ft. Worth, TX: The Dryden Press.

Stukeley, W. (1752). Memoirs of Sir Isaac Newton’s life. London, England: The Royal Society.

Strickler, J. (2017). https://www.linkedin.com/feed/update/urn:li:activity:63567
25692104790016/

Tamimi, N., & Sebastianelli, R. (1996). How firms define and measure quality. Production and Inventory Management Journal 37(3), 34–39.

TED. Retrieved from: http://www.ted.com/pages/about.

Tharp, T. (2003). The creative habit. New York, NY: Simon and Schuster.

Tuominen, K. (2000). Managing change: Practical strategies for competitive advantage. Milwaukee, WI: ASQ Quality Press.

Wilen, T. (2018). Digital disruption. New York: Peter Lang.

Vroom, V. (1964). Work and motivation. New York, NY: John Wiley & Sons.

Zelbst, P., Green, K., Sower, V., & Abshire, R. (2011). Radio frequency identification technology utilization and organizational agility. Journal of Computer Information Systems, Fall, 24–33.

..................Content has been hidden....................

You can't read the all page of ebook, please click here login for view all page.
Reset
18.222.69.152