Summary

The project manager gets the project started on time and keeps it on time. He or she stays in close contact with the project by walking about and talking to the project's task leaders. He or she does not sit in an office waiting for information to arrive. The project manager stimulates task problem-solving by asking probing questions during walk-about and by offering to help secure outside assistance. The project manager keeps team members and stakeholders connected to the project through milestone meetings and updated status reports. He or she ensures that the project team members talk to each other.

If discipline is called for, the project manager does not shy away from this managerial responsibility. In disciplinary action, he or she carefully observes the modern rules of due process.