Sources

Note: All definitions in the text are taken from The Merriam-Webster Dictionary, www.merriam-webster.com.

Articles, blogs, books, in-person events, social media posts and podcasts

‘About the Organizational Culture Assessment Instrument (OCAI)’. OCAI Online, December 2019. www.ocai-online.com.

Abrams, Abigail. ‘Yes, Impostor Syndrome Is Real. Here’s How to Deal With It’. Time, 20 June 2018. time.com.

Adams, Rachel. Post made on 16 February 2020. LinkedIn. www.linkedin.com/in/rachel-nyaradzo-adams-177b3817/detail/recent-activity/. Accessed 14 September 2020.

Allen, David. Getting Things Done: The Art of Stress-Free Productivity. New York: Viking, 2001.

Aronson, Joshua. ‘Stereotype threat’. In-faculty profile, Steinhardt School of Culture, Education and Human Development, New York University, 2020. steinhardt.nyu.edu.

Bolani, Sihle. ‘I quit my job after 8 months’. Blog post, Working While Black, 18 June 2019. workingwhileblack.co.za.

Booker, Chaka. ‘Can Being Smart Hurt Your Ability To Lead?’ Forbes, 26 August 2020. www.forbes.com.

‘Brené Brown: The 2 most common ways we off-load hurt’. Super Soul Sunday, Oprah.com, season 7, episode 622, 4 October 2015. www.oprah.com.

‘CliftonStrengthsAssessment’. Gallup.com, 2020. www.gallup.com.

Davis, Dominic-Madori. ‘One of the only 4 Black Fortune 500 CEOs just stepped down – here are the 3 that remain’. Business Insider, 21 July 2020. www.businessinsider.com.

Dweck, CS. Mindset: The New Psychology of Success. 15th ed. New York: Random House, 2006.

Edmondson, Amy. ‘Creating psychological safety in the workplace’. Harvard Business Review IdeaCast, episode 666, Harvard Business Review, 22 January 2019. hbr.org.

Ferriss, Timothy. The 4-Hour Workweek: Escape 9–5, Live Anywhere, and Join the New Rich. New York: Crown Publishing Group, 2007.

Folkman, Joseph & Jack Zenger. ‘What great listeners actually do’. Harvard Business Review, 14 July 2016. hbr.org.

Frei, Frances. ‘How to build and rebuild trust’. TED.com, April 2018. www.ted.com.

George, Bill & Peter Eagle Sims. True North: Discover Your Authentic Leadership. Hoboken, New Jersey: John Wiley & Sons, 2010.

Goleman, Daniel. ‘Emotional Intelligence’. www.danielgoleman.info/daniel-golemanwhat-predicts-success-its-not-your-iq/, 17 July 2014. www.danielgoleman.info.

Groysberg, Boris, J Yo-Jud Cheng, Jeremiah Lee & Jesse Price. ‘The leader’s guide to corporate culture’. Harvard Business Review, January–February 2018. hbr.org.

Gudith, Daniela, Ulrich Klocke & Gloria Mark. ‘The cost of interrupted work: More speed and stress’. Paper presented at the 2008 Conference on Human Factors in Computing Systems, Florence, Italy, 5–10 April, 2008.

Hofstede, Geert. ‘The 6-D model of national culture’. No date. geerthofstede.com.

Hurry, Simon. Post made on 2 March 2020. LinkedIn. www.linkedin.com/in/simonbhurry/detail/recent-activity/shares/.

Leonard, Jayne. ‘What is learnt helplessness?’ Medical News Today, 31 May 2019. www.medicalnewstoday.com.

Lu, Denise, Jon Huang, Ashwin Seshagiri, Haeyoun Park & Troy Griggs. ‘Faces Of Power: 80% Are White, Even As US Becomes More Diverse’. The New York Times, 9 September 2020. www.nytimes.com.

Mahanyele, Phuti. Keynote address at McKinsey Leadership Programme graduation ceremony. The Venue, Johannesburg, South Africa, 15 April 2016.

Marmenout, Katty. ‘Organisational Culture Profile’. In Rodney A Reynolds, Robert Woods & Jason D Baker (eds), Handbook of Research on Electronic Surveys and Measurements, pp 313–316. Hershey, Pennsylvania: Idea Group Reference/IGI Global, 2007. psycnet.apa.org.

Martin, Sharon. ‘What causes perfectionism?’ Psych Central, 1 January 2018. blogs.psychcentral.com.

Maxwell, John C. The Five Levels of Leadership: Proven Steps to Maximise your Potential. Center Street, 2011.

‘MBTI Basics’. The Myers & Briggs Foundation, 2020. www.myersbriggs.org.

McLeod, Saul. ‘Freud and the unconscious mind’. Simply Psychology, published 2009, updated 2015. www.simplypsychology.org.

Monico, Nicolle. ‘The 12 Steps of Alcoholics Anonymous (AA)’. American Addiction Centers: Alcohol.org, 24 July 2020. www.alcohol.org.

Montjane, Funeka. McKinsey Leadership Programme Speaker Series. McKinsey & Company office, Johannesburg, South Africa, 28 August 2015.

‘Pareto Principle (80/20 Rule) & Pareto Analysis Guide’. Juran, 12 March 2019. www.juran.com.

Patterson, Kerry, Joseph Grenny, Ron McMillan & Al Switzler. Crucial Conversations: Tools for Talking When Stakes Are High. New York: McGraw-Hill, 2012.

Riopel, Leslie. ‘Goleman and other key names in emotional intelligence research’. Positive Psychology.com, 1 September 2020. positivepsychology.com.

Sandberg, Sheryl & Adam Grant. Option B: Facing Adversity, Building Resilience, and Finding Joy. Knopf, 2017.

Sepah, Cameron. ‘Your company’s culture is who you hire, fire and promote: Part 1, The Performance-Values Matrix’. LinkedIn post, 1 February 2017. www.linkedin.com.

‘Sheryl Sandberg opens up the about the death of her husband’. Good Morning America, ABC News, 24 April 2017. abcnews.go.com.

‘Sponsorship: Defining the Relationship’. Harvard Business Review Women at Work podcast, series 4, episode 3. Harvard Business Review, 29 October 2019. hbr.org.

Stein, Judith. ‘Using the stages of team development’. MIT Human Resources, 2020. hr.mit.edu.

Stone, Michael. ‘Forgiveness in the workplace’. Industrial and Commercial Training, 34(7) (2002): 278–286.

Stroessner, Steve & Catherine Good. ‘Stereotype threat: An overview’. No date. diversity.arizona.edu.

‘The 70-20-10 Rule for Leadership Development’. Center for Creative Leadership, 2020. www.ccl.org.

Wang, Nancy. ‘Don’t ask for mentors, ask for sponsors’. Forbes, 2 September 2019. www.forbes.com.

Winfrey, Oprah. ‘Oprah Winfrey on Career, Life, and Leadership’. Stanford Graduate School of Business, YouTube, 28 April 2014. www.Youtube.com.

Interviews

Artis Brown, via Zoom, 13 June 2020

Aisha Pandor, 18 July 2018

Nomfanelo Magwentshu, 16 July 2018

Acha Leke, 11 July 2018

Jocelyne Muhutu-Remy, 11 July 2018

Stefano Niavas, 10 July 2018

Tiffany Hinton, 17 June 2018

Connie Mashaba, 14 June 2018

Kagiso Molotsi, 14 June 2018

Damany Gibbs, 13 June 2018

Fungayi Kapungu, 13 June 2018

Dr Jennifer Madden, 13 June 2018

Dr Puleng Makhoalibe, 11 June 2018

Ipeleng Mkhari, 18 June 2018

Refilwe Moloto, 18 June 2018

Penny Moumakwa, 18 June 2018

Obenewa Amponsah, 6 June 2018

Zimasa Qolohle Mabuse, 6 June 2018

Thokozile Lewanika Mpupuni, 6 June 2018

Ronald Tamale, 6 June 2018

Timothy Maurice Webster, 6 June 2018

Tina Taylor, telephone, 1 June 2018

Shenece Garner Johns, email correspondence, 30 August to 1 September 2020