Contents

Acknowledgments

Introduction

1 Required for Engagement: Knowing the Live Online Platform

What Is the Goal, and Who Is the Audience?

Leverage an Online Producer

See What the Participants See

A Note About Audio: Using Phone or Computer

Online Platform Features

Conclusion

2 Have Them at Hello: Warm-Ups and Welcomes

Take a Tour

Trivia

Pumpkin Carving

Vacation Plans

Inquiring Minds Want To Know

Sign In

Brain Teasers

Mazes and Word Searches

Welcome With Music

Follow My Virtual Background

Synchronized Drawing

Virtual Hallway Meetup

Conclusion

3 Let’s Do This: Breaking the Ice

Around the World via Recipes

Open Up

How Many Can You Name?

Time Perspectives

Technology Two-Step

Three of Anything

Story Time

What’s Your Band Name?

Icebreaker Bingo!

First-Name Acronym

If You Could Be Anywhere in the World

Image Connect

Virtual Ball Game

A Networking Breakout

Conclusion

4 Get Active: Engaging Virtual Meetings

Recognize and Celebrate

The Collaborative Agenda

What Can We Learn?

Person of the Day

Pros and Cons

Prioritize

Meet Your Goals

Mime It

Networking

A New Way to Get Feedback

Solving Problems

This or That?

Conclusion

5 Perform on the Virtual Stage: Engaging Webinars

Finish This Sentence

How Things Change

In One Word

Webinar Role Play

Rewrite These (Version 1)

Rewrite These (Version 2)

Choose the Flow of Topics

Webinar Breakout

General Tips on Running Consistently Outstanding Webinars

Conclusion

6 Lessen the Lecture: Engaging Virtual Training

Design for Interactivity and Collaboration

Set the Social Stage

Create a Chatversation

Using the Virtual Classroom as Part of a Blended Learning Approach

One Word

Remember This?

It’s All About That Voice

Do You Remember the Details?

Strategy Alignment

Bingo! (for Training)

Scavenger Hunt

Make the Connections

Recognizing Diversity

Enjoy the View!

Would You Rather?

Four Corners

Fill in the Blanks

Lecture Trivia

Answer With a Virtual Background

Break Into Zoom Engagement With an Escape Room Game

Anatomy of the Online Participant

An Unexpected Call

Kassy’s 3-Step, Never-Fail Debrief Process

Conclusion

7 Leave a Lasting Impression: Close With Impact

Questions in the Jar

A Geometric Close

Word Search: Explain Yourself

A Call to Action

A Commitment Makes an Impact

Birds Flock Together

Caption These

Expect to See

Suggested Reading

Conclusion

8 Gather Together: Celebrations and Parties

Happy Holidays!

Farewell Card (Bon Voyage!)

We’ll Miss You (Bon Voyage!)

Curtain Call (Bon Voyage!)

Step-by-Step Guide to a Surprise Virtual Baby Shower

Concentration (New Baby!)

What the Heck Is It? (New Baby!)

Celebrity Name Game (New Baby!)

The ABCs of Baby (New Baby!)

Conclusion

9 The Next Level: Advanced Features, Tools, and Strategies

Webcams

Multimedia

Breakouts

External Tools

Augmented Reality

Training in a Hybrid World

Conclusion

10 Take Charge: Create Your Own Activities

Create Your Own Activities

Three-Step Design Process for Virtual Success

Appendix: Virtual Facilitator and Producer Capability Models

References

About the Authors