Index
A
activities, in runbooks, 113–114, 116
administration
Operations Manager workspace, 73
role-based, 46
Service Manager workspace, 102–103
using Configuration Manager, 39, 41
Windows Azure Pack, 127
Advisor
account creation, 89–90
and server performance, 95
Change History feature, 93
compatible MS products, 88
data privacy, 94
integration with Operations Manager, 69, 82–83, 93–94
online resources, 95–96
overview, 88–95
sign-in options, 90–91
workspaces, 83–87
agents
deployment method choice, 60–62
in Operations Manager, 67
Microsoft Monitoring Agent (MMA), 77–78
protection, 56
alerts, 57, 69–70, 75, 81–82, 85, 91–92
aliases, 136
All Hosts node, 13
Amazon Web Services, 74–76
Anand, M. S., 36
Apolinar, David, 23
App Controller
about, 25
and Virtual Machine Manager, 26
components, 26–27
daily operation tasks in, 27
hybrid cloud management in, 32–36
online resources, 37–38
virtual machine deployment using, 31–32
Windows PowerShell module, 26
workspaces, 26–31
applications
choosing preconfigured images for, 133
deployment, 42
management of, 3–5
argument names, 136
Assets and Compliance workspace, 47–48
Authoring workspace, 71
automation. See also Service Management Automation (SMA)
for private clouds, 101–102, 127
in Cloud OS, 6
of IT services and processes, 99
Orchestrator for, 113
registering SMA endpoint for, 139
Windows Azure Pack, 128–129
workflow, 101
Autoscaling, 74–75
availability, monitoring, 69
Azure Cloud Services, 122–123
Azure Storage, 122–124
Azure Virtual Machine, 122, 124
B
business applications, 5
C
cascading dependencies, 120, 122–123
central administration sites, 39
Change History feature, 93
chargeback cubes, 106
cloning, virtual machines, 20
Cloud OS
about, 3–4
benefits of, 5–6
goals of, 5
Microsoft platforms in, 4
online resources, 6
cloud tenants, portals for, 102, 128
CloudFormation stacks (CF), 74–75
Clouds workspace, 34
clouds, service provider, 32–33
collections, of devices, 40
Configuration Items workspace, 105
configuration management database, 99–101
Configuration Manager
about, 39–40
content management in, 50–51
datacenter management, 44–47
device management, 41–44
online resources, 53–54
workspaces, 47–50
configuring
alert rules, 92
services for web sites, 130
connections, adding, 143
connectors, for integration, 69
consoles, 68, 100. See also web consoles
content management, 50–52
credentials, creating Admin, 143–144
Csiki, Marton, 79
D
dashboards
Fabric Health, 69
in Service Management Automation (SMA), 139
in Service Manager, 100
Power View, 107–110
data distribution points, 50–52
data privacy, 94
Data Protection Manager
about, 55–56
integration with other System Center components, 12, 56
online resources, 63–64
workspaces, 57–61
data recovery
item-level, 56
workspace, 59
Data Warehouse workspace, 106
databases
configuration management, 100–101
operational, 67
orchestration, 114
datacenter management, 5, 41, 44–47
Davies, Rob, 110
deployment
datacenter management, 45
distributed, 128
end-user device, 42–44
express, 128
resource, 102–103
Deployment Manager tool, 114
device management, 5, 40–44, 73
differencing disks, 21–23
disk drives, resizing, 21
distribution points, 50–52
draft state, 141–142, 146, 152
E
EBS (Elastic Block Storage), 74–75
EC2 (Elastic Compute), 74–75
Edit-SmaRunbook, 149
Elastic Block Storage (EBS), 74–75
Elastic Compute (EC2), 74–75
Elastic Load Balancers (ELB), 74–75
Endpoint(s)
registering SMA, 139
enterprise services, monitoring, 75–76
F
fabric
defined, 9
preparation, 11
Fabric Health Dashboard, 69
file-based resources, 11
filtering, Power View, 110
G
Gaal, Mike, 62
Get-SmaCredential, 150
Get-SmaJobOutput, 152–153
Get-SmaRunbook, 150–151
H
hybrid cloud management, 32–36
Hyper-V, 56
hypervisor platforms, 9
I
images
choosing preconfigured, 133
Import-SmaRunbook, 152–153
in process content transfers, 51
incident reviews in Service Manager, 104
InlineScript, 136–137
Insert buttons, 143
installation
Service Manager, 100
integration packs
defined, 113
Orchestrator, 114–115
Windows Azure, 120–122
workspace, 115–116
IntelliTrace, 78–79
IntelliTrace Collector, 78
inventory management, 39–41, 43–46
IP Address Management (IPAM), 19–20
IT Service Management (ITSM), 99
item-level recovery (ILR), 56
J
jobs, running, 147–148
L
Lawson, Heath, 52
library servers, 11
library shares, 11
Library workspace
in Service Manager, 102–103
in Virtual Machine Manager, 11, 18
software, 48–49
Linux, 54–55
load balancers, 75
M
maintenance mode, in Runbooks workspace, 117
Manage buttons, 143
management groups, 67
management packs
Amazon Web Services, 74–76
Authoring workspace for, 71
in Operations Manager, 68
in Service Manager, 101
Microsoft Windows Cluster Management Pack, 69
PRO-Enabled, 69
management portals, 127
management servers
datacenter, 45
functions of, 67
in Orchestrator, 114
in Service Manager, 100–101
in Virtual Machine Manager, 11
monitoring health of, 84
Management workspace, 60–62
McCabe, John, 154
Microsoft Customer Service and Support Escalation Engineers, 88
Microsoft Exchange, 100
Microsoft Management Console (MMC), 68
Microsoft Monitoring Agent (MMA), 77–78
Microsoft Sharepoint, 100, 107–109
Microsoft System Center Product Group, 88
Microsoft Windows Cluster Management Pack, 69
monitoring
availability, 69
cloud platform, 74–75
enterprise services, 75–76
in Operations Manager, 68–69
performance, 69
using agents, 67
workspaces, 49–50, 57, 68, 70, 85–87
My Account workspace, 129
MySQL, 129
N
network virtualization, 10
networking resources, 10
networks
adding devices, 73
topology diagrams for, 69
Windows Azure Pack, 128
non-file-based resources, 11
O
Open Management Infrastructure (OMI), 46
operating systems, 39–42
operating systems images, 42, 45
operational databases, 67
Operations Manager
Advisor as an attached service in, 93–94
Amazon Web Services Management Pack in, 74–76
integration with other System Center components, 12, 69–70
management packs in, 68
Microsoft Monitoring Agent (MMA), 77–79
monitoring functions and tools, 68–69
online resources, 79–80
private cloud monitoring, 69–72
summary table of changes to, 77
workspaces, 70–73
Operations Manager 2007 R2, 69, 77
Operations Manager 2012, 77
operations, management of daily, 11, 27, 35–36
Orchestration console, 114, 119
Orchestrator
about, 113
and Service Management Automation (SMA), 134
components, 113–114
integration with Service Manager, 101
integration with Virtual Machine Manager, 12
online resources, 125–126
Windows Azure integration, 120–121
workspaces, 115–119
Orchestrator Deployment Manager, 115
Orchestrator Integration Toolkit, 115
output types, 152
Overview workspace, App Controller, 27–28, 32
P
Package Transfer Manager, 50–51
performance
agents and, 95
monitoring, 69
performance counters, 75
Placement Paths, 21
Power View dashboards
creating, 109
saving, 110
viewing, 110
PowerPivot Gallery, 109
PowerShell cmdlets
for Server Management Automation (SMA), 135, 149
in App Controller, 26
IntelliTrace, 79
primary sites, 39
private clouds
data protection, 56
monitoring health of, 69–70
proactive monitoring, 65, 81–82, 88
protection groups, 55
Protection workspace, 58
R
Recovery workspace, 59
Remote control, 43
report data sources, 108
reporting servers, 67
Reporting workspace, 60
reports
creating Power View, 108–109
customized, 100
resizing, VHDX drives, 21
resource(s)
demands, 69
deployment, 102–103
managing standardized, 18
providers, 128–129
Rosenfeld, Nick, 95
Runbook Designer, 113–114, 116–118, 121–122
Runbook Servers, 114
runbooks
advantages of, 69
defined, 113–114
for worklow management, 113, 117, 138–154
in Service Management Automation (SMA), 135
publishing, 141–143, 146–148, 153
reviewing, 116
S
Samson, Chris, 76
Savill, John, 124
schedules, 143
secondary sites, 39
security, 26
self-service portals, 100, 102, 106–107, 127, 129
servers. See also management servers
adding, 17
library, 11
management of, 41
performance of, and agents, 95
reporting, 67
runbook, 114
Service Bus, Windows Azure Pack, 128
Service Management Automation (SMA), 129, 134
components, 134
features, 137
with Windows Azure Pack, 138–149
with Windows PowerShell, 149–154
Service Manager
about, 99–100
as helpdesk solution, 102
as self-service portal, 102
components, 100–101
integration with Virtual Machine Manager, 12
management packs, 101
online resources, 111–112
Power View dashboards, 107–110
workflow management in, 101
workspaces, 102–107
Service Manager Portal (SMPortal), 100
service requests, 102, 105–107
service-provider clouds, connecting to, 32–33
Set-SmaCredential, 150
settings
adding, 143
site servers, 40
sites, in Configuration Manager, 39–40
SMA. See Service Management Automation
SMPortal (Service Manager Portal), 100
Software Library workspace, 48–49
software updates, 42, 45, 48–49
SQL Server Reporting Services, 100, 107
SQL, in Windows Azure Pack, 129
storage resources
in Virtual Machine Manager, 10
pooling, 15
shared, 26
System Center 2012 R2
about, 1
benefits, 5–6
licensing, 4
System Center 2012 R2 Advisor. See Advisor
System Center 2012 R2 App Controller. See App Controller
System Center 2012 R2 Configuration Manager. See Configuration Manager
System Center 2012 R2 Data Protection Manager. See Data Protection Manager
System Center 2012 R2 Operations Manager. See Operations Manager
System Center 2012 R2 Orchestrator. See Orchestrator
System Center 2012 R2 Service Manager. See Service Manager
System Center 2012 R2 Virtual Machine Manager. See Virtual Machine Manager
System Center 2012 R2 Windows Azure Pack. See Windows Azure Pack
T
templates
for service requests, 105
for standardization, 100
two-tier service, 18
third-party solutions and applications, 25, 42, 69, 100
U
UNIX, 46–47
V
variables, adding, 143
VHDX drives, 21
Virtual Machine Manager
about, 9
functions in, 9–12
integration with Operations Manager, 69
new features, 18–23
online resources, 23–24
workspaces, 13–18
virtual machines
cloning, 20
connecting to cloud, 32–33
creating, 122–124
data protection on, 56
live cloning of, 20
management of, 25
provisioning, 21–23
viewing resource usage, 132
Windows Azure Pack, 128
Virtual Machines workspace, 35–36, 131–132
VMs and Services workspace, 13
W
web consoles
web sites
configuring services for, 130
Windows Azure Pack, 128
Windows Azure, 4, 25, 33, 120–124
Windows Azure Integration Pack, 120–122
about, 127
architecture, 127–128
deployment options, 128
implementation scenarios, 128–129
online resources, 154–155
Service Management Automation (SMA), 134, 138–148
workspaces, 129–133
Windows Intune, 44
Windows PowerShell
workflows, 135–138
Windows Server 2012 R2
in Cloud OS, 4
IPAM, 19–20
Windows Workflow, 135
Work Items workspace, 104
workflow management
in Service Manager, 101
using runbooks, 113, 117, 138–154
using Service Management Automation, 134–154
workflows
calling resources in, 137
creating, 136–137
editing, 142
Windows PowerShell, 135–138
Y
Yuferev, Roman, 76