Chapter 3. EBM’s 6-Stage Learning Cycle
Figure 3.
Experience-based management’s (EBM) continuous spiral similar to David Kolb’s model of experiential learning, with the extra phases to accommodate modern working practices.
In its own 6-stage schema, experience-based management (EBM) arrives at Professor David Kolb’s Reflection Stage with a lot more preparation to improve the memory component of the process. Also, the Planning Stage will have pinpointed the main areas of organizational knowledge loss and designated a broad plan to preselect prime experiences from which the institution needs to learn.
EBM’s 6-stage learning cycle ([click here], above) incorporates the following:
Stage 1: A Planning Stage to prune the potential learning opportunities down to a manageable size that harmonizes with the organization’s perceived requirements. This phase incorporates the Knowledge Chart, the Project Map, and the Employee Transit Audit.
Stage 2: A Capture-the-Evidence Stage to ensure that experiences do not walk out of the front door and that organizational memory, when it is recalled, is not imprecise. This addresses the little-used mediums of Corporate History and Oral Debriefing.
Stage 3: A Reflection Module to make sense of information, extract meaning, and relate this to everyday organizational and wider business life.
Stage 4: A Lessons Audit to allow for institution-wide fertilization across the organization and down the generations so that learning becomes more corporate based.
Stage 5: A Reprocessing to test lessons learned on a range of scenarios.
Stage 6: An Evaluation to confirm the quality of decision making, leading to continuous learning.