Hole #3
Keep Accurate Score
Par 4 • 401 Yards
It is an unfortunate but true fact that many golfers fail to keep accurate track of their performance. Some can be very “creative” when it comes to how many strokes they record for a specific hole. It is just as important in business as it is in golf to be honest with yourself about how you’re doing. Keeping score allows you to measure your performance from one day to the next, week to week, year to year. If you do not take an accurate reading, you might be misleading yourself about your level of performance and fail to pick up on critical problems that can ultimately cause you to lose customers. Measuring and trying to improve their game is what keeps golfers coming back for more.
What would it be like if we took this performance measurement tool away from a golfer? Let’s say that immediately after each shot, you blindfold the golfer and lead him or her to their next shot. They have no idea how well or how poorly they hit the ball, and no way of getting feedback about their performance. How much enjoyment do you think the golfer would be deriving from the game under these circumstances?
Feedback on performance has to be immediate if it is to be useful. Finding out a year later how well you played the seventeenth hole one afternoon last summer didn’t help you play the eighteenth hole better. The score has to be accurate, and it has to be immediately accessible if you want to use it to improve your game.
Scorecard
KEEP ACCURATE SCORE
Hole #3 • Par 4
Player:
Directions: Circle “Yes” or “No” for each question.
And don’t be too easy on yourself. Be as truthful as you can.
When it comes to measuring your performance at work, do you keep accurate score?
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YES |
NO |
Do you give others immediate feedback on their performance?
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YES |
NO |
Do you use measurement tools to improve your own performance?
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YES |
NO |
Do you use measurement tools to help others improve their performance?
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YES |
NO |
Scoring key on back
KEEP ACCURATE SCORE
Hole #3 • Par 4
Player:
Directions: Record your “score” for each question in the space provided.
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When it comes to measuring your performance at work, do you keep accurate score? |
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YES = 1 stroke |
NO = 2 strokes |
SCORE |
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Do you give others immediate feedback on their performance? |
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YES = 1 stroke |
NO = 2 strokes |
SCORE |
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Do you use measurement tools to improve your own performance? |
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YES = 1 stroke |
NO = 2 strokes |
SCORE |
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Do you use measurement tools to help others improve their performance? |
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YES = 1 stroke |
NO = 2 strokes |
SCORE |
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TOTAL NUMBER OF STROKES |
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