Additional Six Sigma References

General References (What Six Sigma Is)

Eckes, George . (2001). The Six Sigma Revolution. John Wiley and Sons, New York, NY/

Harry, M., and R. Schroeder . (2000). Six Sigma—The Breakthrough Management Strategy Revolutionizing The World's Top Corporations. Currency Doubleday, New York, NY.

Pande, P., R. Neuman, and R. Cavanagh . (2000) The Six Sigma Way. McGraw-Hill, New York, NY.

References on the Statistical and Problem-Solving Tools

Cause and Effect Matrix

Breyfogle, F. W. (1999). Implementing Six Sigma—Smarter Solutions Using Statistical Methods. John Wiley and Sons, New York, NY, Chapter 13.

Control Charts (Statistical Process Control)

Automotive Industry Action Group. (1995a). Statistical Process Control Reference Manual, 2nd ed. Available from AIAG, Suite 200, 26200 Lahser Road, Southfield, MI 48034 (313-358-3570).

Montgomery, D. C. (2001). Statistical Quality Control, 3rd Ed. John Wiley and Sons, New York, NY.

Control Plans

Automotive Industry Action Group. (1994). Advanced Quality Planning and Control Plans. Available from AIAG, Suite 200, 26200 Lahser Road, Southfield, MI 48034 (313-358-3570).

Design of Experiments

Box, G. E. P., W. G. Hunter, and J. S. Hunter . (1978). Statistics for Experimenters. John Wiley and Sons, Inc., New York, NY.

Koselka, R. The New Mantra: MVT (multivariable testing) Forbes, March 11, 1996, 114-118.

Myers, R. H., and D. C. Montgomery . (1995). Response Surface Methodology. Wiley-Interscience, New York, NY.

Failure Modes and Effects Analysis

Automotive Industry Action Group. (1995b). Potential Failure Mode and Effects Analysis Reference Manual, 2nd ed. Available from AIAG, Suite 200, 26200 Lahser Road, Southfield, MI 48034 (313-358-3570).

Measurement Systems Analysis

Automotive Industry Action Group. (1990). Measurement Systems Analysis Reference Manual. Available from AIAG, Suite 200, 26200 Lahser Road, Southfield, MI 48034 (313-358-3570).

Wheeler, D. J., and R. W. Lyday . (1989). Evaluating the Measurement Process, 2nd ed. SPC Press, Knoxville, TN.

Multi-Vari Studies

Breyfogle, F. W. (1999). Implementing Six Sigma—Smarter Solutions Using Statistical Methods. John Wiley and Sons, New York, NY, 277-280.

Montgomery, D. C., E. A. Peck, and G. Vining . (2001). Introduction to Linear Regression Analysis. John Wiley and Sons, New York, NY.

Snee, R. D. “My Process is Too Variable—Now What Do I Do?” Quality Progress, December 2001, 65-68.

Statistical Thinking

Hoerl, R. W., and R. D. Snee . (2002). Statistical Thinking: Improving Business Performance. Duxbury Press Thomson Learning, Pacific Grove, CA.

Training in the Tools

Hoerl, R. W. (2001). “Six Sigma Black Belts—What Do They Need to Know? (With Discussion),” J. Quality Technology, Vol. 33, No. 4, 391-435 (also see references noted).

Compilation of Six Sigma Tools

Breyfogle, F. W. (1999). Implementing Six Sigma–Smarter Solutions Using Statistical Methods. John Wiley and Sons, New York, NY.

Pyzdek, T. (1999). The Complete Guide to Six Sigma. Quality Publishing, Tucson, AZ.

Rath and Strong . (2001). Six Sigma Pocket Guide. Rath and Strong Management Consultants, Lexington, MA.

References on Individual Companies' Experiences

English, Bill . (2001). “Implementing Six Sigma—The Iomega Story,” Presented at the Conference on Six Sigma in the Pharmaceutical Industry, Philadelphia, PA, November 27-28, 2001.

“The Honeywell Edge”, Six Sigma Forum Magazine, February 2002, 14-17.

Welch, J. F. (2001). Jack, Straight From the Gut. Warner Business Books, New York, NY.

Young, J. (2001). “Driving Performance Results at American Express”, Six Sigma Forum Magazine, November 2001, 19-27.