Airbnb
Hoffman, R. 2017. “Handcrafted—Brian Chesky.” Masters of Scale. https://mastersofscale.com/brian-chesky-handcrafted
Kessler, S. 2012. “How Snow White Helped Airbnb’s Mobile Mission.” Fast Company. https://www.fastcompany.com/3002813/how-snow-white-helped-airbnbs-mobile-mission
Amazon
Bezos, J. 2017. “2016 Letter to Shareholders.” Amazon. https://www.amazon.com/p/feature/z6o9g6sysxur57t
Bloomberg, J. 2017. “Why Amazon Web Services is the Mother of All Candy Stores.” Forbes. https://www.forbes.com/sites/jasonbloomberg/2017/12/03/why-amazon-web-services-is-the-mother-of-all-candy-stores/#8374ec55d189
Deutschman, A. 2004. “Inside the Mind of Jeff Bezos.” Fast Company. https://www.fastcompany.com/50541/inside-mind-jeff-bezos-4
Gallo, H. 2017. “Cloud Market Keeps Growing at Over 40%; Amazon Still Increases Its Share.” Synergy Research Group. https://www.srgresearch.com/articles/cloud-market-keeps-growing-over-40-amazon-still-increases-share
Landau, B. 2009. “Customer-Centricity with Amazon: An Interview with Bill Price, Former Global VP of Customer Service.” Customer Contact Week Digital. https://www.customercontactweekdigital.com/strategy/interviews/customer-centricity-with-amazon-an-interview-with
Ramo, J. C. 1999. “Jeffrey Preston Bezos: 1999 Person of the Year.” Time. http://content.time.com/time/subscriber/printout/0,8816,992927,00.html
Rose, C. December 1, 2013. “Amazon’s Jeff Bezos Looks to the Future.” 60 Minutes. https://www.cbsnews.com/news/amazons-jeff-bezos-looks-to-the-future
Gallo, C. 2014. “The 7 Innovation Secrets of Steve Jobs.” Forbes. https://www.forbes.com/sites/carminegallo/2014/05/02/the-7-innovation-secrets-of-steve-jobs/#4880e070751c
Ferris, T. October 14, 2017. “Lessons from Steve Jobs, Leonardo da Vinci, and Ben Franklin.” Tim Ferris Podcast. https://tim.blog/2017/10/14/walter-isaacson
Wasik, J. 2016. “Apple Innovation Rules: Steve Jobs’s Secrets.” Forbes. https://www.forbes.com/sites/johnwasik/2016/05/20/apple-innovation-rules-steve-jobss-secrets/#324f06163a4b
Mark Fields
Eisenstein, P. 2017. “Did Ford Nix Its CEO Because He Was Too Much of a Visionary?” NBC News. https://www.nbcnews.com/business/autos/ford-s-fields-when-agent-change-trips-n763116
Hoffman, B. 2017. “Here’s Why Ford’s Mark Fields Had to Go.” Forbes. https://www.forbes.com/sites/brycehoffman/2017/05/22/heres-why-fords-mark-fields-had-to-go/#723c01d43a92
Vlasic, B. 2017. “Ford, Trudging Into the Future, Ousts Mark Fields as C.E.O.” The New York Times. https://www.nytimes.com/2017/05/22/business/ford-ceo-mark-fields-jim-hackett.html
Ford and Alan Mulally
Anonymous. 2007. “Ford Hit by Record $12.7bn Loss.” BBC. http://news.bbc.co.uk/2/hi/business/6298463.stm
Baldoni, J. 2014. “Alan Mulally: Winning by Instilling Confidence.” Bloomberg. https://www.forbes.com/sites/johnbaldoni/2014/04/23/alan-mulally-winning-by-instilling-confidence/#75e384c41f47
Birsel, A. 2017. “Love and be Loved, and Other Life Lessons from Alan Mulally,” Inc. https://www.inc.com/ayse-birsel/3-lessons-i-learned-from-ford-ceo-alan-mulally-about-being-a-better-parent.html
Caldicott, S. M. 2014. “Why Ford’s Alan Mulally is an Innovation CEO for the Record Books.” Forbes. https://www.forbes.com/sites/sarahcaldicott/2014/06/25/why-fords-alan-mulally-is-an-innovation-ceo-for-the-record-books/#71ea0dc27c04
Carey, D. 2011. “When finding the right CEO is Job #1.” Briefings Magazine. https://www.kornferry.com/institute/11-when-finding-the-right-ceo-is-job-1
Carey and Keller, Fourth Quarter 2012, “How the Ford board recruited Alan Mulally,” Directors & Boards, pp. 31–36.
Edersheim, E. H. 2016. “Alan Mulally, Ford, and the 6Cs.” Brookings. https://www.brookings.edu/blog/education-plus-development/2016/06/28/alan-mulally-ford-and-the-6cs
Ford Motor Company Historical Data. ADVFN. https://www.advfn.com/stock-market/NYSE/F/historical
Glenn, M. 2015. “Marshall Goldsmith: Lessons from a Top Executive Coach.” IBM.com. https://www.ibm.com/blogs/insights-on-business/ibmix/marshall-goldsmith
Goldsmith, M. 2015. “What Successful People Know that You Need to Learn!” Marshall Goldsmith Personal Blog. http://www.marshallgoldsmithfeedforward.com/marshallgoldsmithblog/?p=980
Gray, T. 2013. “How A Painting From 1925 Inspired Ford’s Customer-Focused Future.” Fast Company. https://www.fastcompany.com/3012809/how-a-painting-from-1925-inspired-fords-customer-focused-future
Hoffman, B. 2012. “Saving An Iconic Brand: Five Ways Alan Mulally Changed Ford’s Culture.” Fast Company. https://www.fastcompany.com/1680075/saving-an-iconic-brand-five-ways-alan-mulally-changed-ford-s-culture
Kirkland, R. 2013. “Leading in the 21st century: An Interview with Ford’s Alan Mulally.” McKinsey&Company. https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/leading-in-the-21st-century-an-interview-with-fords-alan-mulally
Kurtzman, J., and M. Distefano. 2014. “Alan Mulally: The Man Who Saved Ford.” Briefings Magazine. https://www.kornferry.com/institute/alan-mulally-man-who-saved-ford
Looi, S. 2010. “Ford: The Remake of an American Icon.” Forbes. https://www.forbes.com/sites/greatspeculations/2010/11/08/ford-the-remake-of-an-american-icon/#2c562c5f108c
Mahanta, V., and S. Vijakakumar. 2014. “Ford CEO Alan Mulally on Scripting One of the Most Incredible Turnarounds in Corporate History.” The Economic Times. https://economictimes.indiatimes.com/magazines/corporate-dossier/ford-ceo-alan-mulally-on-scripting-one-of-the-most-incredible-turnarounds-in-corporate-history/printarticle/37253383.cms
Nocera, J. 2017. “Ford Sees New CEO as Second Coming of Alan Mulally.” Bloomberg. https://www.bloomberg.com/view/articles/2017-05-23/ford-sees-new-ceo-as-second-coming-of-alan-mulally
Stallard, M.L. 2014. “7 Practices of Alan Mulally that Helped For Pass Competitors.” FoxBusiness. https://www.foxbusiness.com/fox-business/7-practices-of-alan-mulally-that-helped-ford-pass-competitors
Vlasic, B. 2009. “Choosing Its Own Path, Ford Stayed Independent.” The New York Times. http://www.nytimes.com/2009/04/09/business/09ford.html?pagewanted=all&_r=0
Ben Franklin
Anonymous. 2002. “Man of Letters.” PBS. http://www.pbs.org/benfranklin/l3_world_letters.html
Barthel, M. 2017. “Despite Subscription Surges for Largest U.S. Newspapers, Circulation and Revenue Fall for Industry Overall.” Pew Research Center. http://www.pewresearch.org/fact-tank/2017/06/01/circulation-and-revenue-fall-for-newspaper-industry
Ferris, T. October 14, 2017. “Lessons from Steve Jobs, Leonardo da Vinci, and Ben Franklin.” Tim Ferris Podcast. https://tim.blog/2017/10/14/walter-isaacson
U.S. Post office Benjamin Franklin, Postmaster General. https://about.usps.com/who-we-are/postal-history/pmg-franklin.pdf
General Electric
Egan, M. 2017. “How Decades of Bad Decisions Broke G.E.” CNN Money. http://money.cnn.com/2017/11/20/investing/general-electric-immelt-what-went-wrong/index.html
V.V.V. November 30, 2017. “Why General Electric Is Struggling.” The Economist. https://www.economist.com/blogs/economist-explains/2017/11/economist-explains-21
Abraham Lincoln
Goodwin, D. K. 2005. Team of Rivals: The Political Genius of Abraham Lincoln. New York: Simon & Schuster.
Shenk, J. 2005. “Lincoln’s Great Depression.” The Atlantic. https://www.theatlantic.com/magazine/archive/2005/10/lincolns-great-depression/304247
McDonald’s Cantalupo and Bell
Howard, T. 2004. “McDonald’s Chief Cantalupo Dies; Bell Is Successor.” USA Today. http://usatoday30.usatoday.com/money/industries/food/2004-04-19-cantalupo_x.htm
Saxon, W. 2004. “James R. Cantalupo, Chief of McDonald’s, Is Dead at 60.” The New York Times. http://www.nytimes.com/2004/04/20/business/james-r-cantalupo-chief-of-mcdonald-s-is-dead-at-60.html
Sellers, P. 2011. “How McDonald’s Got CEO Succession Right.” Fortune. http://fortune.com/2011/08/23/how-mcdonalds-got-ceo-succession-right
Warner, M. 2005. “Charles Bell, 44, Former Chief Executive of McDonald’s, Dies.” The New York Times. http://www.nytimes.com/2005/01/17/obituaries/charles-bell-44-former-chief-executive-of-mcdonalds-dies.html
Oscar Munoz
Peck, E. 2015. “United CEO’s Heart Attack Underscores Health Hazards of Stress.” HuffPost. http://www.huffingtonpost.com/entry/oscar-munoz-united-heart-attack-stress_us_562e6afee4b06317990ec183
Zhang, B. 2017. “United Airlines CEO Nearly Died a Month Into the Job—Here’s the One Piece of Health Advice that Saved His Life.” Business Insider. http://www.businessinsider.com/united-airlines-ceo-health-advice-saved-his-life-2017-3
Anonymous. November 1, 2001. “The Shake-up at Ford: Jacques Knifed.” The Economist. https://www.economist.com/node/842705
Taylor III, A. 2001. “What’s Behind Ford’s Fall? Late Products, Lousy Sales, Low Morale—and It Doesn’t Help that the Top Guys Have Different Agendas.” Fortune. http://archive.fortune.com/magazines/fortune/fortune_archive/2001/10/29/312418/index.htm
Netflix
Dunn, J. 2017. “Here’s How Huge Netflix Has Gotten in the Past Decade.” Business Insider. http://www.businessinsider.com/netflix-subscribers-chart-2017-1
Hoffman, R. 2017. “Culture Shock—Reed Hastings.” Masters of Scale Podcast. https://mastersofscale.com/reed-hastings-culture-shock
TOMS
Ferris, T. June 28, 2017. “How to Make a Difference and Find Your Purpose—Blake Mycoskie.” Tim Ferris Podcast. https://tim.blog/2017/06/28/blake-mycoskie
Hoffman, R. 2017. “Imperfect is Perfect—Mark Zuckerberg.” Masters of Scale. https://mastersofscale.com/mark-zuckerberg-imperfect-is-perfect
Isaza, M., and L. Italie. May 13, 2016. “60 million pairs of shoes and 10 years later: Toms Shoes founder reflects.” The Seattle Times. https://www.seattletimes.com/life/fashion/60-million-pairs-of-shoes-and-10-years-later-toms-shoes-founder-reflects
Other References
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Mochari, I. March 23, 2016. “Why Half of the S&P 500 Companies Will Be Replaced in the Next Decade.” Inc. https://www.inc.com/ilan-mochari/innosight-sp-500-new-companies.html
Perry, M. August 18, 2014. “Fortune 500 firms in 1955 vs. 2014; 88% are gone, and we’re all better off because of that dynamic ‘creative destruction’.” AEI. http://www.aei.org/publication/fortune-500-firms-in-1955-vs-2014-89-are-gone-and-were-all-better-off-because-of-that-dynamic-creative-destruction