Contents and Executive Summary

Foreword by Richard Saul Wurman

Preface: How This Book Came to Be

Introduction: What Is Liminal Thinking?

Liminal Thinking is the art of creating change by understanding, shaping, and reframing beliefs.

Part I. How Beliefs Shape Everything

These six principles constitute a theory of beliefs: how they come into being, why they are necessary, how they are reinforced over time, and why people cling to their beliefs, even when they are incomplete, obsolete, or invalid. They are beliefs about beliefs.

Principle 1. Beliefs Are Models

Beliefs seem like perfect representations of the world, but, in fact, they are imperfect models for navigating a complex, multidimensional, unknowable reality.

Principle 2. Beliefs Are Created

Beliefs are constructed hierarchically, using theories and judgments, which are based on selected facts and personal, subjective experiences.

Principle 3. Beliefs Create a Shared World

Beliefs are the psychological material we use to co-create a shared world, so we can live, work, and do things together. Changing a shared world requires changing its underlying beliefs.

Principle 4. Beliefs Create Blind Spots

Beliefs are tools for thinking and provide rules for action, but they can also create artificial constraints that blind you to valid possibilities.

Principle 5. Beliefs Defend Themselves

Beliefs are unconsciously defended by a bubble of self-sealing logic, which maintains them even when they are invalid, to protect personal identity and self-worth.

Principle 6. Beliefs Are Tied to Identity

Governing beliefs, which form the basis for other beliefs, are the most difficult to change, because they are tied to personal identity and feelings of self-worth. You can’t change your governing beliefs without changing yourself.

Part II. What to Do About It

Nine practices to help you minimize reality distortion, envision possibilities, and create positive change.

Practice 1. Assume You Are Not Objective

If you’re part of the system you want to change, you’re part of the problem.

Practice 2. Empty Your Cup

You can’t learn new things without letting go of old things. Stop, look, and listen. Suspend judgment. What’s going on?

Practice 3. Create Safe Space

If you don’t understand the underlying need, nothing else matters. People will not share their innermost needs unless they feel safe, respected, and accepted for who they are.

Practice 4. Triangulate and Validate

Look at situations from as many points of view as possible. Consider the possibility that seemingly different or contradictory beliefs may be valid. If something doesn’t make sense to you, then you’re missing something.

Practice 5. Ask Questions, Make Connections

Try to understand people’s hopes, dreams, and frustrations. Explore the social system and make connections to create new opportunities.

Practice 6. Disrupt Routines

Many beliefs are embedded in habitual routines that run on autopilot. If a routine is a problem, disrupt the routine to create new possibilities.

Practice 7. Act As If in the Here and Now

You can test beliefs, even if you don’t believe they are true. All you need to do is act as if they are true and see what happens. If you find something that works, do more of it.

Practice 8. Make Sense with Stories

If you give people facts without a story, they will explain it within their existing belief system. The best way to promote a new or different belief is not with facts, but with a story.

Practice 9. Evolve Yourself

If you can be open about how change affects you personally, you have a better chance of achieving your aims. To change the world, you must be willing to change yourself.

Now What?

Appendix

Glossary

Index

Acknowledgments

About the Author

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