LIST OF FIGURES
Introduction: Work and Flow
Part 1: The Five Thieves of Time
1.1 |
Too Much Work-in-Progress (WIP) |
Figure 2. Prep Implement Feedback Board
1.2 |
Unknown Dependencies |
Figure 3. Three Dependency Chart
Part 2: How to Expose Time Theft to Optimize Workflow
2.1 |
Make Work Visible |
Figure 5. The To Do, Doing, Done Board
Figure 6. Balanced Work Item Types
Figure 7. Work Item Type Example
Figure 8. To Do, Doing, Done Board with Colors
Figure 9. Expanded Doing Column
2.2 |
Ambush the Ringleader |
2.3 |
Expose Dependencies |
Figure 11. Physical Dependency Matrix
Figure 12. Arts & Crafts Dependency Board
Figure 13. Dependency Swimlane Board
Figure 14. Dependency Tags on Kanban Cards
Figure 15. Show Dependencies Between Different Teams
2.4 |
Commiting the Perfect Crime—Unplanned Work |
Figure 17. A Study in Interruptions
Figure 18. A Study in Pink Dots
Figure 19. Expose Unplanned Work
Figure 20. Monthly Delta Trend for Unplanned Work
2.5 |
Prioritize, Prioritize, Prioritize |
Figure 21. An Experiment in Tagging and Prioritizing
Figure 23. Exposing Conflicting Priorities
Figure 24. Inputs That Contribute to Cost of Delay
2.6 |
Preventing Negligence |
Figure 28. Expose Neglected Work
2.7 |
Useful Board Design Examples |
Figure 29. Multi-Level Board Design
Figure 31. Plan-Do-Check-Act Board Design
Figure 33. Manage Your Move Board
Figure 35. Purchase Order Board Design
Part 3: Metrics, Feedback, and Circumstances
Figure 37. Teams Within Teams Board
3.1 |
Your Metrics or Your Money |
Figure 39. Lead Time and Cycle Time
3.2 |
The Time Thief O’Gram |
Figure 45. The Original Time Thief O’Gram
Figure 46. Congregated Time Thief O’Gram
3.3 |
Operations Review |
Figure 48. Cumulative Flow Diagram for Ops Review
3.4 |
The Art of the Meeting |
3.5 |
Beastly Practices |
Figure 50. Individually Named Swimlanes
Conclusion: Calibration