Notes

Chapter 1

1. Leonhard (1995).

2. Minton-Eversole (2012, July 19).

3. Narisi (2011, June 29).

4. Minton-Eversole (2012, July 19).

5. Turmel (2010).

6. Step up search for talent in digital age (2007, June).

7. Berry (2011).

8. iPass Inc (2014).

9. Conlin (2009, July 16).

10. Hunt (1993).

11. AppendTo (2015).

12. Reynolds (2014).

13. King (2008, May 19).

Chapter 2

1. VanBroekhoven (2012, June 18).

2. Matthews (2015, May 11).

3. Bruzzese (2013, October 20).

4. Lehman and DuFrene (2011).

5. Lancaster and Stillman (2002).

6. Turmel (2010, July 5).

7. Helgesen and Johnson (2010).

8. Lawlor (2006).

9. Tuckman (1965).

10. Dunkel and Meierewert (2004).

11. Hawkrigg (2007, March 12).

12. Neyer and Harzing (2008).

13. Dunkel and Meierewert (2004).

14. Hurn and Jenkins (2000).

15. Neyer and Harzing (2008).

16. Collaborative teams (2008, June).

17. Neyer and Harzing (2008).

18. Nawati and Craig (2006, March).

19. Neyer and Harzing (2008).

20. Maznevski and Peterson (1997).

21. Kirkman et al. (2002), p. 69.

22. Dunkel and Meierewert (2004); Hurn and Jenkins (2000); Nawati and Craig (2006, March).

23. Tuckman and Jensen (1977).

24. Kirkman et al. (2002), p. 69.

25. Foster (2015).

26. Foster (2015).

Chapter 3

1. Hawkrigg (2007, March 12).

2. Dargin (2015).

3. DuFrene and Lehman (2011).

4. Gratton and Erickson (2007, November).

5. Gratton and Erickson (2007, November).

6. Ferrazzi (2012, October 24).

7. Conlin (2008, January 31).

8. Fisher (2009, November 20).

9. Adler and Gundersen (2007); Hurn and Jenkins (2000).

10. Watkins (2013, June 27).

11. Grenny (2010, January).

12. Ozimek (2013, January 6).

13. Jarvenpaa and Leidner (1999).

14. Naish (2009, October).

15. Naish (2009, October).

16. Dargin (2015).

17. Fjermestad (2009, March).

18. King (2008, May 19).

19. Dargin (2015).

20. Watkins (2013, June 27).

21. Mortensen and O’Leary (2012, April 16).

22. Stillman (2012, June 5).

23. Patterson (2008, July 9).

24. Turmel (2010).

25. Mortensen and O’Leary (2012, April 16).

26. Trapani (2009, June 16).

27. Hanke (2009, June 16).

28. Lehman and DuFrene (2016).

29. Patterson (2008, July 9).

30. Watkins (2013, June 27).

31. Knight (2015, February 10).

32. Knight (2015, February 10).

33. Ferrazzi (2014).

34. Fisher (2009, November 20).

35. Leonard (2011).

36. Leonard (2011).

Chapter 4

1. Perez (2012, March 27).

2. Henry (2012, January 22).

3. WebEx (2015).

4. Online meetings get better: GoToMeeting 3.0 (2007).

5. GoToMeeting (2015).

6. Fance (2012).

7. Henry (2012, January 22).

8. Fontana (2008, January 23).

9. Krattenmaker (2008, February 27).

10. White (2014).

11. Robbins (2014, May 22).

12. Lee (2013, March).

13. Accenture (2015).

14. Marquez (2008, September 22).