PART I

DESIGN AND PREPARATION

The first section of this book introduces the concepts of intervention, intentionality, and meeting design both in facilitation and in everyday life. It will help you organize your thoughts with respect to what you actually want from your team, how you want them to feel during your initiative, and where they are starting from.

There are a series of diagnostic questions to help you assess the current situation, and another to help you understand your facilitation behaviors. The concepts are introduced with stories from our experiences that will give you a solid grasp of how facilitation works both in real time and over time. We assume you are starting from the beginning, and ours will be a developmental approach to the notion of design.