Appendix A
The important thing is to never stop asking questions.
Albert Einstein
A.1 Coverage Map OCEB2 Fundamental
This section includes the official coverage map of the OCEB2 Fundamental certification [36]. There are seven topic fields in total. Each percentage indicates the weighting in the certification process.
1. Business goals, objectives (8%) ⇒ Chapter 2:
• Strategies, planning, and goal-setting
• Project management, marketing, personnel management, and finance
2. Business process concepts and fundamentals (11%) ⇒ Chapter 3:
Fundamental aspects of business processes:
• Characteristics of processes
• Discovering business processes
• As-is process vs. to-be process
• Levels of business process modeling
• Business process goals
3. Business process management concepts and fundamentals (10%) ⇒ Chapter 4:
• Function-centric vs. process-centric organization
• Characteristics of process management
• Advancements in process management
• Stakeholders' roles and responsibilities
• Enabling tools of process management
4. Business motivation modeling (16%) ⇒ Chapter 5:
Business Modeling Fundamentals and Elements of the Business Motivation Model (BMM):
• Means and ends
• Mission, strategies, tactics
• Aspects of business modeling
5. Business process modeling concepts (24%) ⇒ Chapter 6:
This section is based on Business Process Model and Notation 2.0 (BPMN 2.0):
• Definition of all diagram elements of BPMN (descriptive and analytical)
• Activities
• Grouping diagram elements
6. Business process modeling skills (16%) ⇒ Chapter 6:
This section is also based on BPMN. Instead of basic concepts, it examines the ability to understand these concepts. Most questions in this section ask something about a brief scenario presented, either as a BPMN diagram, or in a few sentences. The focus is on all BPMN elements at the descriptive and analytical level.
7. Process quality, governance, and metrics frameworks (15%) ⇒ Chapter 7:
This section examines the awareness of frameworks in the area of reference models, quality standards, metrics, and governance frameworks. Covered frameworks include:
• APQC Process Classification Framework (PCF)
• Supply Chain Operation Reference Model (SCOR)
• Value Chain Reference Model (VRM)
• Business Process Maturity Model (BPMM)
• Six Sigma
• Balanced Scorecard
• COBIT
• Sarbanes-Oxley Act (SOX)
A.1.1 References
There is no single book that covers all topic fields.1 The references and the OMG specifications at http://www.omg.org/oceb-2/coveragemap-fund.htm are also part of the coverage map. They include concrete contents on the seven topic fields and are the source of the exam questions.
A.2 Solutions
See Tables A.1 to A.6.
