About the Author
by Kim Heldman
PMP®: Project Management Professional Exam Study Guide, Fifth Edition
- Copyright
- Dear Reader,
- Acknowledgments
- About the Author
- Introduction
- 1. What Is a Project?
- 1.1. Is It a Project?
- 1.2. What Is Project Management?
- 1.3. Skills Every Good Project Manager Needs
- 1.4. Understanding Organizational Structures
- 1.5. Understanding Project Life Cycles and Project Management Processes
- 1.6. Understanding How This Applies to Your Next Project
- 1.7. Summary
- 1.8. Exam Essentials
- 1.9. Key Terms
- 1.10. Review Questions
- 1.11. Answers to Review Questions
- 2. Creating the Project Charter
- 2.1. Exploring the Project Management Knowledge Areas
- 2.1.1. Project Integration Management
- 2.1.2. Project Scope Management
- 2.1.3. Project Time Management
- 2.1.4. Project Cost Management
- 2.1.5. Project Quality Management
- 2.1.6. Project Human Resource Management
- 2.1.7. Project Communications Management
- 2.1.8. Project Risk Management
- 2.1.9. Project Procurement Management
- 2.2. Understanding How Projects Come About
- 2.3. Kicking Off the Project Charter
- 2.4. Formalizing and Publishing the Project Charter
- 2.5. Identifying Stakeholders
- 2.6. Introducing the Kitchen Heaven Project Case Study
- 2.7. Understanding How This Applies to Your Next Project
- 2.8. Summary
- 2.9. Exam Essentials
- 2.10. Key Terms
- 2.11. Review Questions
- 2.12. Answers to Review Questions
- 2.1. Exploring the Project Management Knowledge Areas
- 3. Developing the Project Scope Statement
- 3.1. Developing the Project Management Plan
- 3.2. Collecting Requirements
- 3.3. Documenting the Scope Management Plan
- 3.4. Defining Scope
- 3.5. Writing the Project Scope Statement
- 3.6. Creating the Work Breakdown Structure
- 3.7. Understanding How This Applies to our Next Project
- 3.8. Summary
- 3.9. Exam Essentials
- 3.10. Key Terms
- 3.11. Review Questions
- 3.12. Answers to Review Questions
- 4. Creating the Project Schedule
- 4.1. Defining Activities
- 4.2. Understanding the Sequence Activities Process
- 4.3. Estimating Activity Resources
- 4.4. Estimating Activity Durations
- 4.5. Developing the Project Schedule
- 4.5.1. Develop Schedule Inputs
- 4.5.2. Develop Schedule Tools and Techniques
- 4.5.3. Scheduling Process Outputs
- 4.6. Understanding How This Applies to Your Next Project
- 4.7. Summary
- 4.8. Exam Essentials
- 4.9. Key Terms
- 4.10. Review Questions
- 4.11. Answers to Review Questions
- 5. Developing the Project Budget
- 5.1. Creating the Project Cost Management Plan
- 5.2. Estimating Costs
- 5.3. Establishing the Cost Budget Baseline
- 5.4. Communicating the Plan
- 5.5. Plan Communications Inputs
- 5.6. Tools and Techniques for Plan Communications
- 5.7. Communications Management Plan
- 5.8. Understanding How This Applies to Your Next Project
- 5.9. Summary
- 5.10. Exam Essentials
- 5.11. Key Terms
- 5.12. Review Questions
- 5.13. Answers to Review Questions
- 6. Risk Planning
- 6.1. Planning for Risks
- 6.2. Planning Your Risk Management
- 6.3. Identifying Potential Risk
- 6.3.1. Identify Risks Inputs
- 6.3.2. Tools and Techniques for Identify Risks
- 6.3.3. Identify Risks Outputs
- 6.4. Analyzing Risks Using Qualitative Techniques
- 6.5. Quantifying Risk
- 6.6. Developing a Risk Response Plan
- 6.7. Understanding How This Applies to Your Next Project
- 6.8. Summary
- 6.9. Exam Essentials
- 6.10. Key Terms
- 6.11. Review Questions
- 6.12. Answers to Review Questions
- 7. Planning Project Resources
- 7.1. Procurement Planning
- 7.2. Developing the Human Resource Plan
- 7.3. Quality Planning
- 7.3.1. Plan Quality Inputs
- 7.3.2. Tools and Techniques for Plan Quality
- 7.3.3. Plan Quality Outputs
- 7.4. Bringing It All Together
- 7.5. Understanding How This Applies to Your Next Project
- 7.6. Summary
- 7.7. Exam Essentials
- 7.8. Key Terms
- 7.9. Review Questions
- 7.10. Answers to Review Questions
- 8. Developing the Project Team
- 8.1. Executing the Project Plan
- 8.2. Acquiring the Project Team
- 8.3. Developing the Project Team
- 8.4. Managing Project Teams
- 8.5. Understanding How This Applies to Your Next Project
- 8.6. Summary
- 8.7. Exam Essentials
- 8.8. Key Terms
- 8.9. Review Questions
- 8.10. Answers to Review Questions
- 9. Conducting Procurements and Sharing Information
- 9.1. Conducting Procurements
- 9.2. Laying Out Quality Assurance Procedures
- 9.3. Distributing Project Information
- 9.4. Managing Stakeholder Expectations
- 9.5. Understanding How This Applies to Your Next Project
- 9.6. Summary
- 9.7. Exam Essentials
- 9.8. Key Terms
- 9.9. Review Questions
- 9.10. Answers to Review Questions
- 10. Measuring and Controlling Project Performance
- 10.1. Monitoring and Controlling Project Work
- 10.2. Administering Procurements
- 10.3. Establishing Performance Measurements
- 10.4. Managing Perform Integrated Change Control
- 10.5. Understanding How This Applies to Your Next Project
- 10.6. Summary
- 10.7. Exam Essentials
- 10.8. Key Terms
- 10.9. Review Questions
- 10.10. Answers to Review Questions
- 11. Controlling Work Results
- 11.1. Monitoring and Controlling Risk
- 11.2. Managing Cost Changes
- 11.3. Monitoring and Controlling Schedule Changes
- 11.4. Utilizing Perform Quality Control Techniques
- 11.5. Verifying Project Scope
- 11.6. Controlling Scope
- 11.7. Understanding How This Applies to Your Next Project
- 11.8. Summary
- 11.9. Exam Essentials
- 11.10. Key Terms
- 11.11. Review Questions
- 11.12. Answers to Review Questions
- 12. Applying Professional Responsibility
- 12.1. Formulating Project Closeout
- 12.2. Closing Out the Project
- 12.3. Closing Out the Procurements
- 12.4. Balancing Stakeholders' Interests at Project Close
- 12.5. Professional Responsibility
- 12.6. Applying Professional Knowledge
- 12.7. Understanding How This Applies to Your Next Project
- 12.8. Summary
- 12.9. Exam Essentials
- 12.10. Key Terms
- 12.11. Review Questions
- 12.12. Answers to Review Questions
- A. Process Inputs and Outputs
- B. About the Companion CD
- Glossary
Kim Heldman, MBA, PMP, is the deputy enterprise architect for the state of Colorado and the chief information officer for the Colorado Department of Transportation. Kim is responsible for managing projects with IT components ranging from small in scope and budget to multimillion dollar, multiyear projects. She has over 19 years experience in information technology project management. Kim has served in a senior leadership role for over 11 years and is regarded as a strategic visionary with an innate ability to collaborate with diverse groups and organizations, instill hope, improve morale, and lead her teams in achieving goals they never thought possible.
Kim has extensive experience in the government sector managing projects of various size and scope. Currently, Kim is working with the governor's Office of Information Technology assisting in the oversight of one of the largest projects ever undertaken in the state of Colorado. She is also about to kick off a major upgrade project for the Department of Transportation's ERP system.
In addition to her project management experience, Kim also has experience managing application development, web development, network operations, infrastructure, security, and customer service teams.
Kim wrote the first edition of the PMP Project Management Professional Study Guide, published by Sybex, in 2002. Since then, thousands of people worldwide have used the Study Guide in preparation for the PMP® Exam. Kim is also the author of Project Management JumpStart 2nd Edition and Project Manager's Spotlight on Risk Management and co-author of Excel 2007 for Project Managers. Kim has also published several articles and is currently working on a leadership book.
Most of the Real World Scenarios in the Study Guide are based on Kim's real life experiences. The names and circumstances have been changed to protect the innocent.
Kim continues to write on project management best practices and leadership topics and she speaks frequently at conferences and events. You can contact Kim at [email protected]. She personally answers all her email.
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