Contents
Chapter 1 Building the Foundation
The Project Management Journey
Know the Structure of Your Organization
Benefiting from Project Management Practices
Understanding Project Processes
Twenty-first Century Project Management
Certifying with CompTia's Project+
Chapter 2 Developing Project Management Skills
How Many Connections Are There?
Ten Tips for Communicating Effectively
Chapter 3 Initiating the Project
Selecting Projects for Success
Selecting and Prioritizing Projects
Working with the Project Sponsor
Documenting Stakeholder Roles and Responsibilities
Competing Needs of Stakeholders
Essential Elements of a Project Charter
Holding the Project Kickoff Meeting
Chapter 4 Defining the Project Goals
Requirements-Gathering Process
Identifying Assumptions and Constraints
Creating the Project Scope Statement
Contents of the Project Scope Statement
Creating the Project Scope Management Plan
Creating the Communications Plan
Chapter 5 Breaking Down the Project Activities
Constructing the Work Breakdown Structure
Constructing the Responsibility Assignment Matrix
Constructing a Network Diagram
Arrow Diagramming Method — Activity on Arrow
Chapter 6 Planning and Acquiring Resources
Acquiring Materials, Supplies, and Equipment
Common Project Risks — Where Are They Hiding?
Chapter 8 Developing the Project Plan
Program Evaluation and Review Technique
Working with the Project Schedule
Direct Costs versus Indirect Costs
Estimating Costs and Finalizing the Budget
Chapter 10 Executing the Project
Four Stages of Team Development
Effective Team Characteristics
Negotiation and Problem-Solving Techniques
The Six Approaches to Problem Resolution
Project Manager's Role in Team Development
Gaining Trust and Respect from Team Members
Status Reports and Action Logs
Chapter 11 Controlling the Project Outcome
Establishing Change Management Control Procedures
Forming a Change Management Plan
Establishing a Change Control Board
Assessing the Impacts of Change
Adjusting for Scope and Schedule Changes
Monitoring and Controlling Project Processes
Appendix A Answers to Review Questions
Appendix B Sample Project Management Forms
Appendix C Sample Project Management Checklists