6

Contributions of psychology to limiting climate change

Opportunities through consumer behavior

Kimberly S. Wolske1 and Paul C. Stern2,3,    1University of Chicago, Chicago, IL, United States,    2Social and Environmental Research Institute, Northampton, MA, United States,    3Norwegian University of Science and Technology, Trondheim, Norway

Abstract

In this chapter, we seek to answer two questions: What does psychology know about encouraging individual and household behaviors to limit climate change, and where can psychology contribute most to climate change mitigation through future research? We argue that to meet climate change mitigation targets, psychologists need to look beyond the behaviors they have typically studied—frequent curtailment behaviors that are easy to measure—and focus on actions that have a greater impact over the long term. To guide these efforts, we present a conceptual framework that classifies individual and household behaviors by their potential to reasonably achieve emissions reductions. We then review available evidence regarding the determinants of those behaviors, identify gaps in research efforts to date, and conclude by pointing to more productive research directions for psychologists working in this area.

Keywords

Climate mitigation; household behavior; renewable energy; alternative fuel vehicles; weatherization; efficient appliances; energy conservation

Acknowledgment

The authors have contributed equally to the paper; the listed order of authorship was determined by lot.

6.1 Introduction

Limiting anthropogenic contributions to climate change is one of the greatest global challenges of this century. According to one recent analysis, achieving a 66% probability of keeping global mean temperature rise to below 2°C, a target commonly selected for reducing the likelihood of catastrophic outcomes, would require energy-related carbon dioxide emissions to peak by 2020 and to fall by more than 70% from today’s levels by 2050. According to this analysis, achieving this target “would require an unparalleled ramp up of all low-carbon technologies in all countries” (International Energy Agency & International Renewable Energy Agency, 2017, p. 7).

Meeting or even approaching this target will require major and rapid change in most domains of human activity, including not only the technological but also the economic, policy, and sociocultural, and at all levels of social organization from the individual to the international. Because the challenge is both pressing and long-term, contributions can come from human activities at all time scales, from everyday energy use to changes that take decades to complete, such as replacing capital equipment stocks, raising new generations with reduced consumption tendencies, reducing urban sprawl, and developing innovative technologies.

The ultimate effect of any of these changes will inevitably depend on multiple conditions in society and economy. For example, a new technology that can reduce greenhouse gas emissions associated with a desired service such as home heating or personal transport will not have the intended effect unless people and organizations adopt the technology in large numbers. And that will not happen unless policies are adequately supportive, financial conditions are attractive, and the potential adopters believe that the new technology will actually provide the desired service without excessive cost or other undesired consequences. Because the ultimate effect of any effort to reduce the drivers of climate change is multiply determined, the potential of any effort needs to be evaluated after taking into account the full range of factors likely to determine its effects.

This sort of evaluation is not always done. More commonly, specialists in one field, such as technology, law, or a physical or social science, make presumptions about the impact of the efforts they propose, without adequately considering other factors in the larger system. As a result, the innovation’s impact often falls far short of expectations. An example from the domain of new technology is the programmable thermostat, which was developed with advanced engineering (and government support), but without much attention to users’ likely responses. The result has been widespread adoption of the technology, but suboptimal use, and much less reduction of energy use for home heating and cooling than anticipated (US EIA, 2013a; Peffer, Perry, Pritoni, Aragon, & Meier, 2013; Pritoni, Meier, Aragon, Perry, & Peffer, 2015).

A narrow focus starting with psychology has equally serious shortcomings. An example is research on household energy conservation, which began in response to the energy crisis of the 1970s and has been the subject of extensive research over nearly four decades (for reviews see Abrahamse, Steg, Vlek, & Rothengatter, 2005; Delmas, Fischlein, & Asensio, 2013; Frederiks, Stenner, & Hobman, 2015). This research typically focuses on actions that reduce direct consumption of energy in homes with existing equipment—behaviors such as turning off lights, that are frequently repeated but that have limited potential for reducing emissions from the household sector compared to less frequent actions such as replacing the existing equipment with more efficient alternatives. The most promising of such studies, which examine the effects of providing feedback to households about their electricity consumption, typically find reductions of between 2% and 12% (Allcott, 2011b; Ayres, Raseman, & Shih, 2013; Fischer, 2008; Karlin, Zinger, & Ford, 2015), an amount that comprises an even smaller percentage of a household’s total carbon footprint, which typically also includes direct use of fossil fuels for such purposes as transportation and home heating.

Psychologists can potentially make larger contributions if they target behaviors for intervention in terms of two criteria: the potential climate impact of the behavior and the potential of psychological concepts to improve uptake of that behavior (Stern, 2017). This is the approach we take in this chapter. We hope in this way to point psychologically grounded researchers in directions that are promising in terms of climate objectives and not only disciplinary ones. We seek to identify some of the most promising ways psychology can contribute, both on its own and more importantly, in collaboration with other scientific fields and with practical knowledge.

6.1.1 Behaviors that influence climate change

Psychology is fundamentally the study of individual behavior and its determinants. Individuals contribute to climate change and can contribute to transformations to limit climate change in a variety of ways, any of which might be appropriate objects of psychological research and analysis (Stern, 2014). First and most obviously, individuals consume fossil fuel-based energy directly, to heat and cool homes and water, to power home appliances and motor vehicles, and so forth. Such consumption makes them responsible for emissions of greenhouse gases from their homes, their motor vehicles, and from the production and distribution of the energy sources they use. They can reduce emissions by using their energy-consuming equipment less intensively, by adopting and maintaining household equipment that produces desired services with more efficient energy consumption, or by replacing fossil fuels that supply those services with renewable energy.

Second, individuals cause greenhouse gas emissions indirectly. One route is via nonenergy actions that shape future energy choices, such as by having children or by choosing a home, which indirectly affects demand for motorized travel and home energy. Another indirect route is through the purchase of nonenergy consumer goods and services that have fossil fuel consumption in their life cycles, from the mining of raw materials through the disposal of product wastes. Consumers may be unaware of the effects of the emissions from the life cycles of consumer products, but if they could know the emissions associated with alternative purchases, they might make that product attribute a consideration in their purchases. This is an objective of carbon labeling efforts of consumer products (Cohen & Vandenbergh, 2012; Shewmake, Cohen, Stern, & Vandenbergh, 2015), and it provides an emerging opportunity for interventions using psychological principles (e.g., Isley, Stern, Carmichael, Joseph, & Arent, 2016).

Third, individuals can influence climate change indirectly in their roles as citizens, by promoting or opposing government actions to develop, promote, or incentivize various technologies and energy sources or to shape energy needs by influencing the shape of human settlements and transportation systems. Public reactions to energy technologies and policies have attempted to exercise influence on the progress of nuclear energy systems for half a century (Rosa & Dunlap, 1994) and more recently have sought influence on policy in areas such as shale gas development (e.g., Small et al., 2014). Psychological concepts such as risk perception (e.g., Fischhoff, Slovic, Lichtenstein, Read, & Combs, 1978; Freudenburg & Rosa, 1984) and policy framing (e.g., Pidgeon, Lorenzoni, & Poortinga, 2008) are relevant here. Psychology can contribute, along with other social science disciplines, by suggesting ways to improve communication and decision-making processes for resolving policy disputes in ways that will affect the future course of climate change (e.g., Sidortsov, 2014; Stern, 2013).

Fourth, individuals can influence climate change indirectly in their roles as employees or managers in organizations that affect greenhouse gas emissions through direct energy consumption or through fossil fuel consumption in product and service supply chains of which they are a part. There are large opportunities in this domain, as organizations account for 60% of energy use worldwide and have considerable potential for reducing fossil fuel consumption (Lovins & Rocky Mountain Institute, 2011; Stern et al., 2016; US EIA, 2013b; Vandenbergh & Gilligan, 2015).

In the rest of this chapter, we focus primarily on behaviors of the first type—direct individual and household energy use. We choose this focus because that is where the great bulk of the psychological research has been conducted and because the implications of individual and household behavior for greenhouse gas emissions are most directly measurable with these behaviors. Moreover, there are opportunities for psychological concepts to make a much larger contribution to limiting climate change through these behaviors than they have to date.

6.1.2 Identifying target behaviors

In our view, a useful way to integrate the technical and behavioral aspects of change in greenhouse gas emissions is with the concept of reasonably achievable emissions reduction (RAER; Dietz, Gardner, Gilligan, Stern, & Vandenbergh, 2009). RAER has been defined as the mathematical product of the technical potential of an innovation, which is the amount of emissions reduction that would be achieved if the innovation were universally adopted, and behavioral plasticity, which is the proportion of potential users who could be induced to adopt the innovation. The RAER concept makes explicit the interactive nature of technical innovation and behavior with respect to reducing emissions and clarifies both the potential and the challenges of different options to reduce emissions from choices by individual consumers.

In Table 6.1, technical potential for the United States was estimated in 2009 from the number of households that had not yet undertaken the indicated behavioral change multiplied by a technical estimate of the amount of emissions reductions that would result from that behavioral change in an average household. Behavioral plasticity was estimated based on data on the most successful documented efforts to actually change the behavior. Behavioral plasticity is not a natural constant: More effective efforts to change behavior result in higher plasticity estimates, and an important objective of research on behaviors that affect greenhouse gas emissions is to identify ways of increasing behavioral plasticity, particularly for behaviors with high technical potential.

Table 6.1

Technical potential, behavioral plasticity, and 10-year reasonably achievable emissions reduction (RAER, in millions of metric tons of carbon, MtC) estimated from 17 household actions in the USA
Behavior changeCategoryTechnical potential for emissions reduction (MtC)aBehavioral plasticityb (%)RAERc (MtC)RAERc (% of individual or household emissions)
Weatherization W 25.2 90 21.2 3.39
HVAC equipment W 12.2 80 10.7 1.72
Low-flow showerheads E 1.4 80 1.1 0.18
Efficient water heater E 6.7 80 5.4 0.86
Appliances E 14.7 80 11.7 1.87
Low-rolling resistance tires E 7.4 80 6.5 1.05
Fuel-efficient vehicle E 56.3 50 31.4 5.02
Change HVAC air filters M 8.7 30 3.7 0.59
Tune up AC M 3.0 30 1.4 0.22
Routine auto maintenance M 8.6 30 4.1 0.66
Laundry temperature A 0.5 35 0.2 0.04
Water heater temperature A 2.9 35 1.0 0.17
Standby electricity D 9.2 35 3.2 0.52
Thermostat setbacks D 10.1 35 4.5 0.71
Line drying D 6.0 35 2.2 0.35
Driving behavior D 24.1 25 7.7 1.23
Carpooling and trip-chaining D 36.1 15 6.4 1.02
Totals  233  123 20

Image

Note: Categories are heating, ventilation, and air conditioning (HVAC) and weatherization, together designated as (W), more efficient vehicles and nonheating and cooling equipment (E), equipment maintenance (M), equipment adjustments (A), and daily use behaviors (D). RAER, reasonably achievable emissions reduction.

aEffect of change from the current level of penetration to 100% penetration, corrected for double-counting.

bPercentage of the relevant population that has not yet adopted an action that will adopt it by year 10 with the most effective interventions.

cReduction in national CO2 emissions at year 10 due to the behavioral change from plasticity, expressed in MtC/year saved and as a percentage of total US individual/household sector emissions (%I/H). Both estimates are corrected for double counting.

Adapted from: Dietz, T., Gardner, G.T., Gilligan, J., Stern, P.C., & Vandenbergh, M.P. (2009). Household actions can provide a behavioral wedge to rapidly reduce US carbon emissions. Proceedings of the National Academy of Sciences of the United States of America, 106(44), 18452–18456. https://doi.org/10.1073/pnas.0908738106.

Table 6.1 covers consumer behaviors of five types, all of them direct influences on energy consumption: home weatherization and upgrading to efficient heating and cooling equipment (W), acquiring more energy-efficient major household equipment (home appliances other than heating and cooling) and motor vehicles (E), maintaining such equipment (M), adjusting water temperatures in home equipment (A), and changing daily energy-using behaviors (D). These types of behavior differ in their frequency and their cost, and also in the RAER they can achieve. In particular, the behaviors with the highest RAER are in the W and E categories: They involve infrequent actions, some of them quite expensive when first undertaken, which yield long-lasting savings in energy consumption and in total cost. As we show below, the vast majority of psychological research on household energy-consuming behaviors has been directed at types of behavior, particularly types A and D, that have low technical potential.

Other types of consumer behavior, not covered by the table, can also affect fossil energy consumption, greatly in some instances. Adoption of renewable energy technologies (R), such as residential photovoltaic energy systems (PV) or household participation in community renewable energy developments, can have a major impact by replacing all fossil-fueled electricity in the home and, in combination with electric vehicle technology, major portions of fossil energy use for travel. Also, given appropriate information, consumers can make choices that reduce the life-cycle fossil energy use (L) in the products and services they buy (Isley et al., 2016). For example, consumers can choose foods that require less energy to produce and transport. These two types of behavior were not included in the 2009 analysis, but the potential of type R is now considerable and the potential of type L may become more so.

Psychologists may have focused on behaviors of equipment adjustment (type A) and daily energy-using (type D) behaviors out of an intuitive sense that psychological factors are key to changing them and that they might be readily altered via interventions familiar from psychological research, such as providing appropriately framed information, social support, social comparison, or appeals to values. In fact, this intuition is supported by research on these types of behavior, as discussed below. But by focusing on these behaviors, psychologists have restricted their attention to behaviors that can have relatively little effect on limiting climate change, as indicated by the RAER statistic. Psychologists may hope that what works for behaviors of type A or D will work as well for behaviors with higher technical potential, but this is typically not the case, as we also discuss below.

In the sections that follow, we briefly describe four classes of determinants known to influence energy-related behaviors (Steg, 2008; see also Steg, Perlaviciute, & van der Werff, 2015; Stern, 2008) and then review available evidence regarding the importance of these variables with different types of mitigation behaviors. Throughout the discussion, we use the RAER statistic as a guiding framework, focusing on the behaviors that are likely to result in the largest reductions in greenhouse gas emissions.

6.2 Determinants of behavior

6.2.1 Knowledge

Whether or not people act to limit climate change may depend on their understanding of climate change and the behaviors that can address it. There is evidence of systematic misunderstandings of which actions affect climate change and of the size of the effects. For example, some research indicates that people believe (incorrectly) that increased recycling makes a meaningful contribution to limiting climate change (Semenza et al., 2008; Whitmarsh, 2009). In addition, the relative potency of personal actions to limit climate change is often misunderstood. In a US survey that asked respondents to list the most effective thing they could do to conserve energy, only 12% of participants described household energy efficiency improvements; 55% described curtailment behaviors that involve changing daily routines, most often turning off lights (Attari, DeKay, Davidson, & Bruine de Bruin, 2010). This cognitive bias toward highly visible yet often low-impact behaviors has long been observed (e.g., Kempton, Harris, Keith, & Weihl, 1985; Kempton & Montgomery, 1982) and suggests that without further intervention, even individuals who are motivated to address climate change via energy use may focus their efforts on low-impact actions. This may be counterproductive overall, if individuals' limited time and attention are devoted to low-impact actions instead of high-impact ones.

In addition to knowing the relative effectiveness of different action strategies, people must know something about the energy systems they interact with in order to use them optimally. As discussed below, common misunderstandings about home heating and cooling systems, vehicle fuel efficiency ratings, and driving behaviors can lead individuals to inadvertently act in ways that are more carbon-intensive than they might wish.

6.2.2 Personal dispositions and motivations

Psychology often seeks to explain behavior by examining underlying motivations. In the context of climate change, people may act out of broad concern for the environment. The value-belief-norm (VBN) theory of proenvironmental behavior (Stern, 2000; Stern, Dietz, Abel, Guagnano, & Kalof, 1999) has been widely used to study a variety of behaviors affecting greenhouse gas emissions from travel-mode choice (Lind, Nordfjærn, Jørgensen, & Rundmo, 2015), to interest in solar panels (Wolske, Stern, & Dietz, 2017), to support for energy policies (Steg, Dreijerink, & Abrahamse, 2005). VBN proposes that environmental behavior is the indirect outcome of acting on deeply held values, typically those that demonstrate concern beyond one’s immediate self-interest. These include altruism toward other humans as well as altruism toward the environment. Values are theorized to influence worldviews about the relationship of humans and nature, which, in turn, influence-specific beliefs about the consequences of environmental problems and actions. In line with Schwartz’s norm activation model (Schwartz, 1977), when individuals perceive that environmental conditions threaten things they value and feel a sense of personal responsibility to address those threats, they are more likely to experience a sense of moral obligation (a personal norm) to take action. VBN suggests then that people are more likely to engage in energy-saving behaviors to the extent that they feel a moral obligation either to reduce fossil fuel use or to address climate change.

Efforts to reduce fossil energy consumption may also flow from self-interested motives. Reducing home energy use and transportation fuel costs have obvious financial benefits. Likewise, weatherization upgrades can increase thermal comfort and create a healthier home. People may also pursue energy consumption-reducing behaviors as a means to enhance their social status (Gneezy, Imas, Brown, Nelson, & Norton, 2011; Griskevicius, Tybur, & Van den Bergh, 2010; Noppers, Keizer, Bolderdijk, & Steg, 2014). Driving a hybrid vehicle or installing solar panels may also be a way of signaling one’s environmental self-identity or the affluence associated with what may be perceived as luxury goods.

Adoption of energy efficient and renewable energy technologies may also be explained by consumers’ openness to new experiences and ideas. According to Rogers’ (2003) diffusion of innovations (DOIs) theory, individuals who typically seek out novelty are more likely to adopt innovative goods and services and to do so before others. Recent studies suggest this trait may be especially important for explaining early adoption of eco-innovations such as alternative fuel vehicles (Jansson, 2011) and solar PV (Chen, 2014; Wolske et al., 2017).

6.2.3 Behavior-specific beliefs, attitudes, and habits

Whether individuals choose to engage in a specific behavior may depend on how they weigh its costs and benefits. The theory of planned behavior (TPB, Ajzen, 1991) offers a useful framework. TPB proposes that intentions to engage in a behavior are the outcome of three factors: attitudes about the behavior, subjective norms (i.e., social pressure), and perceived behavioral control (i.e., perceived ability to enact the behavior). Each of these, in turn, is influenced by specific beliefs. Attitudes form in response to beliefs about the consequences of the behavior, subjective norms are based on beliefs about what valued peer groups think, and perceived behavioral control arises from beliefs about the feasibility of a behavior and one’s personal capabilities. TPB has successfully explained variance in a wide range of climate-related intentions and behaviors including purchase of energy-efficient light bulbs (Harland, Staats, & Wilke, 1999), public transportation use (Bamberg, Ajzen, & Schmidt, 2003), and interest in adopting solar panels (Korcaj, Hahnel, & Spada, 2015; Wolske et al., 2017). Variables from DOI theory nicely complement TPB for explaining interest in innovative energy technologies such as solar PV and alternative fuel vehicles. Similar to behavioral beliefs and attitudes in TPB, DOI posits that an innovation is more likely to be adopted the more it is perceived to have favorable characteristics. These include a relative advantage over prior practices, low complexity to learn and use, compatibility with existing values and routines, the ability to adopt on a trial basis, and observable evidence that others have adopted the innovation successfully.

Numerous types of beliefs have been associated with households’ financial investments to reduce energy consumption (Balcombe, Rigby, & Azapagic, 2013; Kastner & Stern, 2015). These include perceptions about expected net consequences for the household (e.g., financial costs and benefits, convenience, changes to the comfort and esthetics of one’s home, independence in energy supply, and changes in social status) as well as consequences to others or the environment (e.g., limiting climate change, reducing dependence on foreign fossil fuels, and improving the environment for future generations). How people evaluate these consequences may also be a function of their underlying dispositions. For example, individuals with strong proenvironmental personal norms may be less deterred by the inconvenience of certain actions.

Habits and interventions to change them are a familiar topic for psychological research. However, as Table 6.1 makes clear, they are relevant only to daily energy-using behaviors (type D), which together have RAER of less than 20% of all the potential of the behaviors in the table. Among these behaviors, the ones with the greatest technical potential concern travel routines, which have not been studied much by psychologists and likely are highly dependent on contextual factors such as the availability of alternative forms of transportation, as well as on intrapersonal factors.

6.2.4 Contextual influences

Actions that affect a household’s contribution to climate change may be influenced by a variety of contextual factors, many of which are outside of the household’s control. For some behaviors, supportive policies that reduce costs, make the behavior more convenient, and provide necessary infrastructure are critical. Replacing personal vehicle trips in spatially dispersed communities with alternative forms of transportation may be quite challenging without a public transit system, bicycle paths, or good sidewalks. Similarly, the decision to get rooftop solar panels may hinge on policies that affect the financial cost of solar power (e.g., net metering, financial incentives, property taxes), and the ease of getting solar panels installed (e.g., local permitting practices). For energy investments such as home insulation and renewable energy systems, access to appropriate vendors and skilled labor may be a limiting factor.

Other aspects of the social and informational environment may also matter. Actions may be affected by social support from peers (as suggested by TPB), or in the case of more costly investments, perceptions that others have successfully adopted them (as suggested by DOI). The information that consumers rely upon may also be influenced by the trustworthiness of the source. Friends and family are often a preferred information channel, but the recommendations of perceived experts such as sales people, contractors, and service technicians may also have significant weight.

Finally, the extent to which individuals are interested and able to engage in different mitigation behaviors may depend on contextual factors within the home. While demographic variables such as age, gender, and education tend to have inconsistent and weak relationships with behavior, certain socioeconomic factors have been shown to have greater influence. Larger households and higher income levels, for example, strongly predict greater overall home energy consumption (Abrahamse & Steg, 2009; Brandon & Lewis, 1999; Frederiks et al., 2015; Lutzenhiser & Lutzenhiser, 2006). As might be expected, household income can also influence financial investments to reduce energy use, such as adoption of energy-efficient heating and cooling equipment, alternative fuel vehicles, and renewable energy systems. Likewise, renters may have limited opportunities to influence major appliance choice or home weatherization. Even in owner-occupied homes with sufficient financial resources, potential barriers remain. Disagreements among family members about home comfort, esthetics, or even household spending may block change. Homes of a certain age or construction type may be incompatible with weatherization upgrades or new technologies. Geographic location and climate factors may make some technologies impractical.

6.3 Influencing consumer energy behavior: What does psychology know?

6.3.1 Adoption of renewable energy and efficient vehicle technologies

6.3.1.1 Renewable energy technologies (R)

We begin by looking at a class of household behaviors that shows perhaps the greatest promise for reducing greenhouse gas emissions: adoption of renewable energy technologies (R). These technologies include, among others, solar thermal water heaters, solar PV, pellet heaters, geothermal systems, and microwind turbines. Although the amount of achievable greenhouse gas reductions varies by technology, each is designed to replace fossil fuels for major household energy uses such as water heating; space heating and cooling; electricity for appliances, lighting, and electronics; and when PV are used to power electric vehicles, transportation.

Renewable energy technologies typically involve high upfront costs and structural changes to homes. As such, their adoption is affected by contextual factors such as access to capital and tolerance for financial risk. Literature reviews find that adopters tend to be wealthier, have larger households or homes, and have achieved higher levels of education (Balcombe et al., 2013; Kastner & Stern, 2015). Other contextual factors such as the availability of supportive government incentives and policies also appear to be highly correlated with adoption. Uptake of residential solar PV, for example, dramatically increased in many countries after favorable incentives such as feed-in-tariffs, income tax credits, and net metering policies were introduced (Balcombe et al., 2013; Stern, Wittenberg, Wolske, & Kastner, 2018).

Interest in renewable energy technologies appears to be strongly determined by the specific beliefs and attitudes households have about these technologies (Kastner & Stern, 2015; Wolske et al., 2017). Perceived tradeoffs between upfront capital costs and financial benefits are especially influential. Perceptions that solar PV would lead to personal financial gains, for example, are among the strongest predictors of intentions to adopt or to contact an installer (Korcaj et al., 2015; Wolske et al., 2017). Among adopters and households who rejected renewable energy technologies, capital costs and long payback periods are often cited as the most significant barriers (Balcombe et al., 2013; Caird & Roy, 2010; Caird, Roy, & Herring, 2008; Jager, 2006). Some evidence indicates, however, that early adopters do not explicitly consider payback periods (Schelly, 2014b) but rather view these technologies as long-term investments that can help with retirement planning and rising energy costs (Rai, Reeves, & Margolis, 2016; Schelly, 2014a, 2014b).

Other beliefs besides financial ones may facilitate or hinder adoption. Common barriers include concerns about esthetic changes to the home, uncertainty about the reliability and performance of the technology, the inconvenience of making major modifications to the house or property, and the need for future maintenance (Balcombe et al., 2013; Caird & Roy, 2010; Caird et al., 2008; Claudy, Peterson, & O’Driscoll, 2013; Stern et al., 2018; Wolske et al., 2017). Motivations may include reducing climate change, greater independence from electricity suppliers, and the desire to promote a “green” self-image (Caird & Roy, 2010; Caird et al., 2008; Claudy et al., 2013; Korcaj et al., 2015; Leenheer, de Nooij, & Sheikh, 2011).

The extent to which individuals hold these beliefs may depend on underlying personal dispositions. Research on potential PV adopters in the United States indicates that individuals who are more innovative and have stronger proenvironmental norms are more likely to have favorable beliefs about PV, which in turn influence intention to contact an installer (Wolske et al., 2017). Research on early adopters of renewable energy systems shows that they are often characterized by both their enthusiasm for the technology (Labay & Kinnear, 1981; Schelly, 2014b) and their concern for the environment (Haas, Ornetzeder, Hametner, Wroblewski, & Hübner, 1999; Jager, 2006). While the ultimate decision to install a renewable energy system may depend mostly on economic factors, some have suggested that environmental concern motivates people to learn more about these technologies and help sustains their interest throughout the decision-making process (Jager, 2006; Keirstead, 2007).

Social influence has also been shown to have a positive influence on renewable energy technology adoption, especially solar PV. Several studies have demonstrated that the more concentrated PV installations are in a region, the greater the likelihood that additional installations will occur (Bollinger & Gillingham, 2012; Graziano & Gillingham, 2015; Müller & Rode, 2013). Peer effects appear to operate both passively through observation of nearby installations and actively through direct engagement with existing adopters. In the United States, seeing nearby PV installations and talking with adopters has been found to shorten the decision period for adoption and spark initial interest in the technology (Rai et al., 2016; Rai & Robinson, 2013). In Sweden, Palm (2017) found that nearby installations were only influential if potential adopters also spoke to an acquaintance with PV. The effect of talking to existing PV adopters was not to generate interest in the technology but rather to confirm its benefits, reduce uncertainties, and get information about incentives and installers. Other trusted sources of information may also fulfill this role, including renewable energy advocacy groups (Schelly, 2014b), local electricity utilities (Palm, 2016), and solar community organizations (Noll, Dawes, & Rai, 2014).

Households increasingly have opportunities to adopt renewable energy systems without directly making capital investments or changing the physical conditions of their homes. For example, Germany has offered incentives for households to participate in community solar PV projects that can be constructed away from the homes of those involved. This enables homes that are poorly situated for PV to switch to solar power. In many countries, and in some US jurisdictions, electricity customers are now allowed to choose among electricity suppliers and thus pay for renewable power if they want, again without making physical changes to their homes. Even renters in many places have this opportunity. These options considerably increase the potential penetration of renewable energy.

6.3.1.2 Energy-efficient and alternative-fuel vehicles

Passenger cars, sport utility vehicles, light-duty trucks, and minivans account for approximately 16% of US greenhouse gas emissions (Center for Sustainable Systems, 2016; US EPA, 2016). Energy-efficient vehicles, which use less petroleum per mile driven, and alternative fuel vehicles, which replace petroleum with less carbon-intensive fuels, are two strategies for reducing these emissions. Alternative fuel vehicles include both vehicles with traditional combustion engines that burn fuels with smaller climate impacts (e.g., biodiesel or natural gas) as well as electric vehicles. Electric vehicles can further be divided into several classes: hybrid electric vehicles that pair traditional internal combustion engines with regenerative braking, plug-in hybrid electric vehicles that extend the range of the battery by allowing it to be recharged, and plug-in battery electric vehicles that run entirely on electricity and must be recharged more frequently than hybrids. Of the various vehicle types, plug-in hybrids and battery electric vehicles have considerable potential to reduce carbon emissions1 (McLaren et al. 2016), but, as we discuss below, some of the biggest barriers to adoption.

Most research on alternative fuel vehicle purchasing has focused on the economic and contextual factors that influence adoption. Analyses based on purchasing data of alternative fuel vehicles indicate that their adoption is driven primarily by rising fuel costs, government incentives that reduce upfront costs (Diamond, 2009; Gallagher & Muehlegger, 2011), and in the case of electric vehicles, the number of charging stations available (Sierzchula, Bakker, Maat, & van Wee, 2014). The form of the incentive also matters. In the United States, state sales tax waivers have a stronger impact on hybrid purchasing than income tax credits—even when the magnitude of the waiver is smaller—suggesting that consumers are more attentive to incentives that have immediate and transparent effects on the purchase price (Gallagher & Muehlegger, 2011). (In the United States, income tax credits offer their benefits in the year after the purchase.) Other evidence confirms that the timing of alternative fuel vehicle purchases aligns with the availability of incentives (Sallee, 2011), with sales dropping once incentives are removed (Tabuchi, 2017).

Lack of knowledge and understanding about life cycle costs has been cited as a significant barrier to purchasing of fuel-efficient vehicles (Lane & Potter, 2007; Rezvani, Jansson, & Bodin, 2015). While consumers tend to be knowledgeable about fuel costs at the pump, research shows that few people take into consideration the full costs of owning, operating, and maintaining a vehicle when comparison shopping (Allcott, 2011a; Lane & Potter, 2007; Rezvani et al., 2015; Sovacool & Hirsh, 2009). As Lane and Potter (2007) suggest, this may be because people assume that cars of the same class (e.g., four-door sedans) have similar fuel economy. US studies indicate that people systematically misinterpret miles-per-gallon (MPG) ratings (Larrick & Soll, 2008). Most people incorrectly believe that MPG scale linearly such that a difference of 1 MPG between two inefficient vehicles (e.g., getting 10 or 11 MPG) has the same impact on fuel consumption as a 1-MPG difference between two highly efficient cars (e.g., 40 vs 41 MPG). In fact, MPG have a curvilinear relationship, such that the impact of a 1-MPG difference decreases as fuel efficiency increases. Coined the “MPG Illusion,”2 this bias may lead consumers to overlook small differences in MPG among vehicles with lower fuel efficiency ratings (e.g., vans and trucks), when in fact those differences are substantial—and likewise overvalue cars at the high end of the spectrum, where small gains in MPG matter less (Allcott, 2011a).

Even when consumers are provided with a knowledge-related decision aid at the point of purchase, information about total operating costs may not affect purchasing behavior. In an experimental study by Allcott and Knittel (2017), car shoppers were approached at the dealership and shown the annual and lifetime fuel costs of the customer’s current car as compared to the three vehicles the person was considering buying. To make the comparisons concrete, the lifetime fuel savings associated with the most efficient vehicle were compared to other purchases such as the number of iPads or trips to Hawaii that could be purchased. When the researchers contacted shoppers months later, no differences were found between the treatment and control conditions in terms of the average fuel efficiency of the cars purchased. The results suggest that lifetime cost considerations were outweighed by other factors.

Several studies have looked more specifically at the psychological determinants of alternative fuel vehicle adoption, particularly plug-in electric vehicles. Literature reviews by Rezvani et al (2015) and Lane and Potter (2007) identify several categories of beliefs that influence the decision (or intention) to adopt electric vehicles: financial considerations, inconvenience, concerns about performance, perceived environmental benefits, and symbolic attributes. As with renewable energy technologies, the high purchase price and long payback period associated with electric vehicles is a deterrent to many. Practical concerns about the limited range of all-electric battery electric vehicles, the time needed for batteries to recharge, as well as safety concerns about slow acceleration when driving are barriers. Some consumers may delay considering electric vehicles for fear that currently available technologies will quickly become obsolete. Evidence about the role of perceived environmental benefits is mixed, with some adopters describing environmental concerns as a motivation for their purchase, and other consumers expressing doubts about electric vehicles’ environmental benefits (Rezvani et al., 2015). Consumers may also be deterred by the small size or style of some electric vehicles or be concerned about their slow operation (Graham-Rowe et al., 2012). In general, believing energy-efficient vehicles involve sacrificing performance, comfort, or pleasure has been shown to decrease intentions to adopt (Nayum & Klöckner, 2014).

Personal dispositions may shape consumers’ beliefs about alternative fuel vehicles, as well as the attributes they pay attention to when shopping. Some studies have linked alternative fuel vehicle adoption to consumer innovativeness (Heffner, Kurani, & Turrentine, 2007; Jansson, 2011). Adopters in Sweden were found to rate alternative fuel vehicles as more compatible with their needs, less complex, and more advantageous than nonadopters did (Jansson, 2011). Other work finds that individuals with stronger proenvironmental norms perceive the functional attributes of electric vehicles more favorably (Schuitema, Anable, Skippon, & Kinnear, 2013). These views, in turn, positively predict beliefs about the symbolic and hedonic benefits of electric vehicles, which predict intentions to buy. Jansson, Marell, & Nordlund (2010, 2011) found that VBN variables, especially proenvironmental norms, had predictive value in explaining past adoption of alternative fuel vehicles as well as willingness to adopt them in the future. Intentions to adopt electric vehicles are also correlated with beliefs that adoption will enhance environmental identity and social status (Noppers et al., 2014).

Different attitudes may be important to understanding why people do not buy battery electric vehicles. Using a market segmentation approach, Nayum, Klöckner, and Mehmetoglu (2016) compared battery electric vehicle adopters in Norway with conventional car owners. While battery electric vehicle owners had higher ratings on personal norms and beliefs about the benefits of these vehicles, these variables had less discriminatory power than attitudes about performance and convenience, with owners of larger cars rating these as particularly important to their decision-making. In a survey of potential electric vehicle adopters, Egbue and Long (2012) similarly found that while environmental considerations were important, beliefs about cost and performance mattered more.

With financial and performance considerations being of primary importance to many shoppers, car dealerships may play a vital role in shaping consumer perceptions. However, the technology may have advanced faster than the ability of dealerships to market it. A study by Matthews, Lynes, Riemer, Del Matto, and Cloet (2017) found that in visits to 24-certified electric vehicle dealerships in Ontario, Canada, only 13 had an electric vehicle on the lot available to test drive, and in those dealerships, between a quarter to one-third of sales associates provided inaccurate information about available subsidies.

6.3.2 Improving energy efficiency of equipment in the home

6.3.2.1 Home weatherization (W)

Improving the building envelope of one’s home and upgrading to more efficient heating and cooling systems are among the most effective strategies a household can take to reduce its climate change impact (see Table 6.1). Compared to energy-related behaviors with lower potential climate impact, however, they have received much less research attention from psychologists.

Kastner and Stern (2015) examined 26 empirical studies to identify the determinants of major energy-related investments that involve physically altering residential homes, including both retrofit measures (e.g., added insulation) and renewable energy systems. With the exception of wood pellet heaters, few differences were found between the determinants of different types of investments. In line with past research (Black, Stern, & Elworth, 1985), demographic variables and personal dispositions of the decision-maker, including environmental attitudes, were found to be less important than the perceived consequences of investing. Beliefs about investment costs and energy savings, increases in thermal comfort, and benefits to the environment were most commonly associated with decisions to invest in insulation measures. These findings complement earlier work by Caird et al. (2008). In their study of UK residents, concerns about capital costs and slow payback periods were the most common barriers to home efficiency improvements; increasing comfort and warmth while saving money and energy were cited as the primary motivations for adoption.

Other contextual factors may influence the timing of weatherization upgrades. Several studies suggest that homeowners are more likely to upgrade heating and cooling systems, appliances, and home insulation when undergoing other renovations (Judson & Maller, 2014; Noonan, Hsieh, & Matisoff, 2015) or after moving (Caird et al., 2008). Ethnographic research from Australia suggests, however, that even among households who self-identify as pursuing “green renovations,” energy efficiency is often secondary to concerns about improving thermal comfort, reducing future costs, or changing the layout of a home to accommodate other needs (Judson & Maller, 2014).

6.3.2.2 Efficient appliances (E)

Appliances are responsible for approximately 18% of household electricity consumption in the United States (US EIA, 2017). While upgrading to more efficient models is a relatively straightforward way for households to reduce their climate change impacts and save money, energy consumption does not appear to be top of mind for most when shopping (Gaspar & Antunes, 2011). In a study of UK consumers, for example, price, brand, and reliability were reported as primary considerations; only 19% of respondents listed energy efficiency as a leading factor in their decision making (Yohanis, 2012). In the United States, Zhao, Bell, Horner, Sulik, and Zhang (2012) investigated what factors might lead consumers to consider purchasing energy-efficient and renewable energy goods such as Energy Star appliances, efficient heating and cooling systems, and solar panels. Initial costs and potential financial savings were ranked as having the greatest influence on decision-making followed by the availability of tax credits. Environmental benefits, cutting-edge technology, and access to low-interest financing were seen as much less important. Some evidence suggests that energy-efficient purchasing may be more likely among individuals who already engage in energy curtailment behaviors (Gaspar & Antunes, 2011) or who have purchased efficient appliances in the past (Nguyen, Lobo, & Greenland, 2016).

One reason energy efficiency may be overlooked is that people fail to consider lifetime costs when comparison shopping. The price premium associated with more efficient goods can often be recouped over time through energy savings, but this fact may not be obvious to consumers in the store. Considerable research has consequently focused on strategies for making lifetime costs more transparent to consumers, usually through on-product labels. While hypothetical discrete choice experiments suggest that presenting information about total operating costs may be effective (Deutsch, 2010; e.g., Heinzle, 2012; Newell & Siikamäki, 2014), evidence from field studies is less clear. Though not focused on appliances, Allcott and Taubinsky (2015) tested the effects of presenting the lifetime costs for incandescent and compact fluorescent light bulbs to customers of a hardware store; the information had no effect on purchasing decisions. In a similar study, Kallbekken, Sælen, and Hermansen (2013) used a factorial design to experimentally test the effects of presenting lifetime energy costs on refrigerators and tumble driers and training sales staff about the energy consumption of those products. No treatment effects were found for refrigerators, perhaps because of the small difference in lifetime costs between efficient and less efficient models. For tumble driers, only the combined treatment of label plus trained staff led to more efficient purchasing, suggesting that the sales staff helped to make the information more salient.

Other contextual factors may influence the decision-making process. Appliance shopping most often occurs in response to other events: the old appliance breaks or the household moves and must equip a new home (Gaspar & Antunes, 2011). Under these circumstances, people may have limited time and attention to research efficient options. Young, Hwang, McDonald, and Oates (2010) found this to be true even among self-identified “green consumers.” “Green” shoppers also struggled to make efficient choices in the face of price constraints and the desire to factor in other criteria such as brand, size, appearance, and reliability.

6.3.3 Behavioral changes with existing technology: Travel

Behavioral changes with existing technology generally have lower RAERs than adoption of efficient or renewable energy technologies. Many behavioral changes are frequently repeated, and they typically involve low financial burden. We first examine such behaviors in the travel domain and then those in homes.

6.3.3.1 Eco-friendly driving (D) and vehicle maintenance (M)

Small changes in the way people drive and maintain their motor vehicles can have significant, cumulative impacts on transportation-related emissions (see Table 6.1). Eco-friendly driving behaviors include chaining trips to reduce miles driven and driving within the speed limit to optimize fuel efficiency. Drivers can also maximize fuel efficiency by maintaining tire pressure, changing air filters as needed, and investing in low-rolling resistance tires. Psychological research on these behaviors, however, is quite sparse.

The evidence available indicates that people often lack accurate knowledge of the potential energy savings associated with these behaviors (Attari et al., 2010). In an experimental study in the Netherlands, Dogan, Bolderdijk, and Steg (2014) tested the effectiveness of different informational messages on intentions to engage in six eco-driving behaviors. Participants were told about either the carbon savings or the financial benefits of each behavior. As compared to a control group, both messages were equally effective at increasing intentions. However, when asked to rate how worthwhile eco-driving seemed, those exposed to the environmental frame had significantly higher ratings than the financial frame. A related study found that people perceived they would feel better about themselves for complying with an environmental appeal to check tire pressure than a financial one (Bolderdijk, Steg, Geller, Lehman, & Postmes, 2013). In a follow-up field experiment, customers at a fueling station saw one of four signs encouraging them to get a free tire pressure check, three of which described either the environmental, financial, or safety reasons for doing so. Customers exposed to the environmental sign were significantly more likely to respond. Collectively, these studies indicate that, unlike energy-related investment behaviors, the populations studied do not think about eco-driving or minor car maintenance with a financial mindset; behavior change is more likely if interventions tap motivations related to an individual’s self-concept.

6.3.3.2 Travel mode choice (D)

Another way households can reduce their travel-related emissions is to choose less carbon intensive modes of travel such as walking, biking, carpooling, or using public transportation instead of traveling alone in private motor vehicles. Given the diversity of these behaviors, a comprehensive review of their determinants is beyond the scope of this chapter. We focus here on key insights related to decisions to reduce car use and use public transportation. Most psychological research in this domain uses cross-sectional surveys to examine correlates of existing car use (or nonuse) and/or intentions to reduce driving. In a metaanalysis of 23 studies that examined car use as a function of TPB variables and habit, Gardner and Abraham (2008) found intentions to drive and past habit had the strongest relationships to car use, followed by perceptions about the difficulty of noncar travel (perceived behavioral control). Subjective norms to reduce car use and attitudes about the environmental impacts of different travel modes had significant but smaller effects on both intentions and behavior. More recent studies have confirmed the importance of attitudinal factors, perceived behavioral control, and past habit to travel mode choice (e.g., Abrahamse, Steg, Gifford, & Vlek, 2009; Galdames, Tudela, & Carrasco, 2011; Thøgersen, 2006).

Personal norms may also be a factor in travel mode choice (Abrahamse et al., 2009; Bamberg, Hunecke, & Blöbaum, 2007; Nordlund & Garvill, 2003), especially among individuals who have already committed to driving less or using public transportation (e.g., Lind et al., 2015). In a market segmentation study, Anable (2005) found strong proenvironmental norms were a defining characteristic both of individuals who had intentionally given up their cars and “aspiring environmentalists” who had strong intentions to use alternative modes. A large segment of “complacent car addicts”—people who were dependent on their cars but recognized it was possible to use alternative modes—were distinguished by their lack of moral obligation and awareness of consequences; they did not perceive barriers to changing transit modes but lacked the motivation to do so.

Other evidence points to the importance of contextual factors such as distance between home and work and the availability of high quality transportation alternatives. For example, in a metaanalysis of 22 studies, Neoh, Chipulu, and Marshall (2017) found that the strongest predictors of carpooling behavior were situational factors such as employer size (which increases the pool of potential car sharers), transportation costs, reserved carpool parking, and the availability of high-occupancy vehicle lanes. In a longitudinal analysis of UK households, Clark, Chatterjee, and Melia (2016) found that car commuting patterns were fairly stable over time; commute mode changes primarily occurred when changing jobs or residences resulted in a shorter commute or improved access to public transport. Under these circumstances, individuals with stronger environmental attitudes were more likely to switch modes of transportation. Verplanken, Walker, Davis, and Jurasek (2008, p. 125) suggest that such contextual changes “can activate ecological values and beliefs, which thus guide the process of (re)negotiating proenvironmental behaviors.” More research is needed to understand whether travel mode preferences factor into larger life decisions such as choice of job or residence, or whether travel behavior simply follows from them.

6.3.4 Behavioral changes with existing technology: Frequent behaviors in the home (D)

Much of the research on in-home behaviors to curtail carbon emissions has examined reducing overall levels of ongoing energy use in homes, rather than specific behaviors, such as turning off electronics and appliances on standby power or using less hot water when bathing and cleaning. We review what is known about reducing overall household energy use through such curtailment actions and then examine the determinants of one specific, relatively high-impact everyday action for which there is empirical evidence available: thermostat settings.

6.3.4.1 Household curtailment behaviors

As there have been several previous reviews of the determinants of household energy use reductions and the types of interventions that are effective at promoting them without technological change (e.g., Abrahamse et al., 2005; Delmas et al., 2013; Steg, 2008; Stern, 1992), this review is brief. Research suggests that individuals typically lack accurate knowledge of how much energy different activities in their homes use (Kempton & Montgomery, 1982; Mizobuchi & Takeuchi, 2013). When asked to estimate the energy consumption associated with different actions, most people overestimate the benefits of highly visible behaviors such as turning off lights while underestimating the impact of appliances, electronics, and hot water usage (Attari et al., 2010). Many interventions have consequently focused on making energy use more salient and transparent. In particular, providing feedback on total household energy consumption or savings has proved to be an effective strategy, delivering 5%–12% in energy savings depending on how the feedback is given (Fischer, 2008; Karlin et al., 2015). When provided frequently (e.g., real-time, daily, or weekly), feedback on energy usage can make individuals more aware of their consumption, prompt conservation behavior, and help them learn the relative impact of different actions (Abrahamse et al., 2005; Darby, 2001; Faruqui, Sergici, & Sharif, 2010; Fischer, 2008; Grønhøj & Thøgersen, 2011; Tiefenbeck et al., 2016; Winett, Neale, & Grier, 1979). The effects on energy consumption may be amplified if the feedback is given in combination with a conservation goal (Abrahamse, Steg, Vlek, & Rothengatter, 2007; Becker, 1978; McCalley & Midden, 2002) or price signals related to electricity price changes (Newsham & Bowker, 2010). Home energy reports that compare a household’s energy consumption to its neighbors are also generally effective in US studies (Allcott, 2011b; Ayres et al., 2013), though more so for political liberals than conservatives (Costa & Kahn, 2013b). Two metaanalyses suggest, however, that comparative feedback results in lower savings compared to other types of feedback (Karlin et al., 2015) or information (Delmas et al., 2013).

Other research has examined the underlying motivations for engaging in curtailment behaviors. Using voter registration and utility data, Costa and Kahn (2013a) found evidence that California households with liberal political party affiliations use less energy than conservatives living in comparable homes. This finding may reflect the tendency of liberals to have stronger proenvironmental values and attitudes (McCright, 2011). Strong proenvironmental norms have been found to predict self-reported curtailment behaviors such as shorter shower times (van der Werff & Steg, 2015) and lower hot water temperatures (Black et al., 1985). Other evidence suggests, however, that the effects are indirect: Environmental norms and beliefs do not explain added variance in household energy consumption if attitude measures from TPB are controlled (Abrahamse & Steg, 2009).

Several studies suggest that interventions are more effective at encouraging energy conservation if they call on prosocial motives rather than financial ones. In a series of multi-month field experiments, Asensio and Delmas (2015, 2016) demonstrated that providing feedback about the environmental and public health consequences associated with a household’s energy use was more effective at reducing consumption than messages about potential monetary savings. Households in the prosocial treatment conditions reduced energy consumption by 8%–10% compared to control groups, whereas the monetary framings did not result in significant savings. A recent meta-analysis suggests that monetary information may even be detrimental, causing households to increase energy consumption (Delmas et al., 2013).

6.3.4.2 Thermostat settings

Past research suggests that consumers underestimate the energy savings achievable through thermostat setbacks (Attari et al., 2010). Misconceptions about how home heating and cooling systems operate may also keep households from conditioning their homes efficiently (Peffer, Pritoni, Meier, Aragon, & Perry, 2011; Pritoni et al., 2015). Confirming earlier work by Kempton (1986), Pritoni et al. (2015) found that people may waste energy because they mistakenly think thermostats control indoor temperatures like the knob on a gas stove: By setting the temperature higher, they expect their homes to warm up faster. Other misconceptions include believing that the thermostat sets the temperature of the air coming out of the system, and that it takes more energy to bring a home back to a desired temperature after a setback period than to heat it at a constant temperature.

Confusion about heating controls themselves may also be a barrier to effective action. Programmable thermostats—which were introduced to the market to help automate setbacks—have grown increasingly complex, allowing users to set schedules for different days of the week and for multiple times of the day. Evidence indicates that programing features are often underutilized or overridden, as many do not know how to change settings or are afraid to do so for fear of overheating or overcooling their homes (US EIA, 2013a; Nevius & Pigg, 2000; Peffer et al., 2011; Pritoni et al., 2015; Sachs et al., 2012). Research in the United Kingdom suggests that households with radiators face similar frustrations as the settings on thermostatic radiator valves are not calibrated to actual temperatures (Caird et al., 2008).

Among households who report regularly setting back their thermostats, a sense of moral obligation appears to be a primary motivator (Black et al., 1985; Wolske, 2011). Studies have also examined beliefs about the benefits and consequences of setting back thermostats. Not surprisingly, households are less likely to adjust their thermostats if concerned about thermal comfort (Becker, Seligman, Fazio, & Darley, 1981; Pedersen, 2008; Wolske, 2011). The inconvenience of remembering to adjust the thermostat or learning to use its programing features may also be a deterrent, though this may be less of a barrier for individuals who have favorable attitudes toward energy conservation (Nevius & Pigg, 2000). While evidence is scarce, believing that thermostat adjustments could save money does not appear to prompt changes in behavior (Black et al., 1985).

A number of contextual variables may influence heating and cooling choices. Several economic studies have shown, for example, that renters use more energy for space conditioning when utilities are included in their rent than when they pay for utilities directly (Gillingham, Harding, & Rapson, 2012). In rentals and owner-occupied homes alike, households whose members have different schedules and comfort preferences may struggle to maintain a setback routine or to find an agreeable temperature (Karjalainen, 2007; Pritoni et al., 2015).

Though few interventions have specifically targeted space-conditioning behaviors, some studies indicate that encouraging households to set specific conservation goals and providing detailed information about potential energy savings or emissions reductions could encourage greater setback behavior (McCalley & Midden, 2003; Wolske, 2011). Additional research is needed to understand the long-term efficacy of these strategies.

6.4 Conclusions and research agenda

The structure of this review follows the argument of Stern (2017) that social science can become more influential in societal transitions affecting climate change if it selects research topics (1) with large potential for change in physical terms and (2) for which its contributions can add value beyond what can be achieved using concepts from other fields. This review thus differs from many psychological reviews of environmentally significant behavior by focusing on behaviors first in terms of their potential importance for limiting climate change and only afterward on the psychological constructs that might explain variation and change in the behaviors. Thus, our discussion and these conclusions are organized around principles previously advanced for achieving what has been called the behavioral wedge (Dietz et al., 2009)—the portion of desired reductions in greenhouse gas emissions that can be achieved through changes in individual and household consumer behaviors. The first of these principles is to prioritize high-impact actions (Stern, Gardner, Vandenbergh, Dietz, & Gilligan, 2010; Vandenbergh, Stern, Gardner, Dietz, & Gilligan, 2010). These fall primarily in the categories of weatherization (W), equipment efficiency (E), and renewable energy technology (R).

A very limited body of research has examined the nontechnological and nonfinancial determinants of such actions (see, e.g., Kastner & Stern, 2015). Thus, conclusions must be drawn carefully and tentatively and may have greater value as offering promising directions for further research than as definitive results. One conclusion, however, flows quite strongly from the available research. The behaviors with the greatest potential impact for affecting climate change—primarily choices about adopting equipment with large lifetime effects on greenhouse gas emissions—have different major determinants from the behaviors most often studied by psychologists, which have relatively small climate impact. Very broadly speaking, for choices about the high-impact actions, considerations of financial cost and return, long payback periods, and, in some cases, trustworthy information about various aspects of the performance, reliability, and practicality of the equipment in the potential adopters’ situations appear to be important determinants of decisions. Personal characteristics of consumers, especially values, environmental attitudes, and other attributes typically examined in psychological research tend to have weaker direct influences, though their indirect influences, such as through initial interest in the action, may be important.

This does not mean, however, that psychological and related social science concepts are unimportant. It has long been recognized that for expensive, high-impact household energy actions, there can be huge variations in households’ responses to identical financial incentives. As reported three decades ago, responses to financial incentives for home weatherization actions varied tenfold across utility companies offering identical incentives—even when these incentives provided for the great majority of the initial costs (Stern et al., 1986). The variation was apparently due to differences in implementation of the incentive programs. It suggests that nontechnological and noneconomic factors affecting the target consumers are among the important determinants of the extent to which the potential emissions reductions from these behaviors is actually achieved and that psychological research focused on household behaviors with high RAER can add considerable value beyond what technological and economic studies offer.

An examination of the research on these behaviors and the associated work identifying design principles for programs to change them (Stern et al., 2010; Vandenbergh et al., 2010; Stern et al., 2018) suggests the following tentative conclusions, which also point to a research agenda:

  1. 1. Financial incentives are important, but other factors can make a huge difference in their effects. Incentive programs can be much more effective when they are supplemented with initiatives to address the nonfinancial barriers to action, as we elaborate below.
  2. 2. High-impact household actions are often two-step decisions, one step resulting in giving the action serious attention and the second resulting in decision and action. Even with strong incentives, marketing is commonly needed to convince target households to consider major actions. Expensive mass media advertising may or may not be effective. Informal marketing through social networks or efforts at potential points of purchase may be more cost-effective. For newer technologies such as renewable energy technologies and alternative fuel vehicles, targeting likely “early adopters” such as innovative or environmentally-minded consumers may be effective.
  3. 3. In the decision phase, it is important to provide valid information from credible sources at points of decision. Once a new option is being considered, it may be most effective to target marketing efforts to the times and places of decision and to engage the people who interact directly with consumers at those times and places (motor vehicle dealers, home improvement contractors, salespeople in appliance stores, real estate agents, etc.). For these people to be effective agents of change, they need to have valid and credible information at their disposal and they may need special training or incentives to change their own routines.
  4. 4. To be effective, information about the choice and its benefits should be kept simple, as well as valid and credible. It should be designed to overcome or bypass common misunderstandings that research has found to be associated with the particular choices at hand, and it should include attributes of the choice that are important to consumers but absent from many technological and economic analyses, such as effects on comfort, health, home appearance, and social status. Some important information might appear on well-designed labels on products or homes; some might best come as advice from trusted information sources. One-stop shopping, and minimization of paperwork and delay in delivering incentives, can make a substantial difference. With home energy efficiency, “instant rebates are more convenient than mail-in ones; rebates are more convenient than tax credits; and tax credits are more convenient than most loan-based programs” (Stern et al., 2010, p. 4848). Structuring programs so that they require opting out rather than opting in may be a promising approach.
  5. 5. Choice architecture, such as careful framing of the options and selection of default options, provides a promising approach to simplifying the complex decisions involved in high-impact consumer choices and thus increasing the likelihood that choices reduce emissions while remaining consistent with consumer preferences (Kunreuther & Weber, 2014).
  6. 6. Programs are more effective when they provide credible quality assurance so that adopters gain confidence that they will actually get the promised benefits. This may be accomplished, for example, by certifying contractors for home improvements and offering contractual guarantees of performance for renewable energy systems.

The relative importance of these influences and principles will need to be determined and are likely to be different for different actions, in different economic and policy contexts, and perhaps for different consumer segments. Most psychology-based research on proenvironmental behavior has focused on “average” effects, but in the domain of high-cost, high-impact energy investments, the field may do well to borrow market segmentation strategies from consumer psychology. A handful of studies have already proven this approach to be insightful for understanding alternative fuel vehicle purchasing behavior (Nayum et al., 2016), travel behavior (Anable, 2005), and household energy curtailment and efficiency measures (Sütterlin, Brunner, & Siegrist, 2011).

The usefulness of available psychological and other social science theories will also need to be determined. The most appropriate combination of explanatory concepts may vary with the type of behavior and its policy context. For example, in a study of interest in adoption of residential PV in the United States, three theories, including DOI theory, which is not usually included in psychological studies, all indicated some explanatory power (Wolske et al., 2017). Future research on high-impact household actions is likely to contribute to a better understanding of the theories that are applicable to different types of behaviors and choice contexts, of the relationships among theories, and of the economic concepts that are important in explaining environmentally important household actions. Such integrative approaches may also help identify segments of consumers that are likely to respond to different product attributes, thus informing segment-based approaches to influencing choice.

Psychology has only scratched the surface of the contributions it can make to limiting climate change through the actions of households as consumers. It has demonstrated its ability to contribute through studies of several types of household action that have relatively small potential for limiting climate change. It can contribute much more going forward by applying its concepts and methods to higher-impact consumer behaviors and helping to achieve RAER that are not achieved by current policies and programs. To do so, however, it needs to pay more attention to understanding the psychological influences specific to high-impact behaviors (e.g., the importance of reducing cognitive effort in the face of complex choices) and to engage more in collaboration with specialists in other fields, including technology design, consumer choice, and economics. Psychology also needs to be cognizant that influences on choice vary in different policy contexts. On a generational time scale, psychology can contribute even further through studies to facilitate major societal transitions, such as to electrically powered vehicle fleets and to community designs that reduce the need for motorized transport, both in developed and developing countries.

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1Although plug-in electric vehicles, on average, reduce greenhouse emissions relative to conventional vehicles, actual achievable reductions depend on factors such as the carbon intensity of the electricity source and the time of day that recharging occurs (Elgowainy et al., 2010; McLaren, Miller, O’Shaughnessy, Wood, & Shapiro, 2016).

2Allcott (2011a, p. 98) provides a concrete example of the MPG illusion: “[C]onsider two pairs of vehicles. The first pair is two vans, one rated at 11 MPG and the other at 13 MPG, and the second pair is two cars rated at 29 and 49 MPG. Many people intuitively believe that conditional on gas price and miles driven, the difference in fuel costs between the second pair is much larger, because the difference in MPG is much larger. In fact, the fuel cost differences are almost exactly the same: The difference between each pair of vehicles in gallons of gasoline consumed per mile driven is 0.014.”

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