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Library of Congress Cataloging-in-Publication Data
Withers, Bill. Resolving conflicts on the job / Bill Withers and Jerry Wisinski.—2nd ed. p. cm. Includes index. ISBN-13: 978-0-8144-7413-6 (pbk.) ISBN-10: 0-8144-7413-6 (pbk.) 1. Conflict management. I. Wisinski, Jerry. II. Title. HD42.W573 2007 658.4′053—dc22 2007007078
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