Acknowledgments

First, I acknowledge Richard Schroeder for paving the way for all of us. His courage, conviction, and leadership were the catalysts for the current Six Sigma movement. I am pleased to acknowledge all the employees of Sigma Breakthrough Technologies, Inc. (SBTI). Without them, this project would not have happened. I also want to acknowledge the efforts of SBTI’s consultants for the great work they’ve done for the past eight years.