INDEX

action

through energy concentration, 97

in flow state, 109

and integrity, 76

intent of, 21

as personality-informed, 45

skillful, 21–22, 110, 120

“Advice” (Holm), 157

aikido

in business retreats, 84

conflict resolution in, 149, 150–157

essence of, 7

to handle pressure, 16

training in, 3, 6, 20

unbendable arm practice, 112

alpha state, 196

amygdala, 151

anger triggers, 124–126

appreciation exercise, 178

Arnst, Tim, 73

arrogance

and energy level, 103

and fear of inadequacy, 132

habitual, 66

of leadership, 131

and presence, 105

The Artist’s Way (Cameron), 71

attention

and emotional expression, 173

focus of, 4–5, 56–57, 61–67, 221

future-directed, 59, 63, 88

influences on, 57–58

in listening, 192

in meditation, 208

on mind/body, 20

open, 67–70

and perceptual centers, 78

refocus exercises, 60, 71–72

shifting, 129

authenticity, 76, 82, 165, 207

autonomic activity, 16

awareness

and centering, 81

in flow state, 109

focused, 56

and mastering pressure, 18, 20, 22

Bach-y-Rita, George, 95–96

Bach-y-Rita, Paul, 95–96

Bach-y-Rita, Pedro, 95–96, 97, 111

balance

of perceptual centers, 79

under pressure, 77

in working life, 86, 92–93

Barrett, Scott, 10–11, 86

Bass, Mark, 197

behavior

changing, 20, 49, 78, 177

and personal development stage, 148

workplace patterns of, 135–136

beliefs

conflicting, 107

limitations of, 159

vs. preferences, 49

Bernstein, Sally, 223

Beyoncé, 1–2, 120

Beyond Biofeedback (Green), 77

Block, Peter, 212

body

awareness of, 18, 88–89, 90

feedback from, 72, 77

hereness of, 18–21

in meditation, 209–210

mind interaction with, 77–78

and outer-directed attention, 63

perceptual centers of, 78–79

reactions to pressure, 11

The Body Reveals (Kurtz and Prestera), 105

Boss personality type (Type 8), 42–43, 47, 48, 50, 125, 126, 146, 148

brain

and arousal level, 16

conflict reaction in, 151

cortisol effect on, 12

in stroke recovery, 96

worldview imprinted in, 32

brain waves, 195–196

Branson, Richard, 177

breathing

in centering practice, 80, 88, 90

in conflict resolution, 152

from hara, 79

importance of, 148

in meditation, 208–210

personal practice for, 25–26

and refocusing attention, 60

to shift state of mind, 133

for team meetings, 213

Bridges, William, 102

Brown, Juanita, 28, 29

business

conflict resolution in, 152–153

and positive emotions, 165–167

presence as power in, 104

shared ownership in, 212

and worldview, 32, 38, 43, 51

business strategy, 72–74, 84–85

Cameron, Julia, 71

Cellular One, 16, 84–85, 136

centering

and attention influencers, 58

and balance, 77

business application of, 84–85, 94

in conflict resolution, 152

and control, 147

experience of, 79–84

and hara, 79

and integrity, 76

and ki, 102

in meditation, 209, 210

and pace of activity, 59, 65

practice exercises, 87–89, 90–92

under pressure, 85–87

and problem solving, 206–207

Citigroup, 142

Citrix, 161–162

Clinton, Hillary Rodham, 163

cognitive reframing, 123–124, 129

Cohn, Andrew, 147, 151

collaboration

and conflict resolution, 157–158, 161–162

and worldview, 49, 52

collective unconscious, 191

compassion

benefits of, 172

in conflict resolution, 155, 159

and gender, 174

as happiest state, 165

and heart energy, 186

and judgmentalism, 49

and meditation, 208

and open attention, 69

and personality type, 35

Compassionate City Campaign (Louisville, KY), 169–171

competitiveness, 36, 38, 164

conflict

avoiding, 42

of beliefs, 107

defined, 139

identifying issues in, 139–141, 159–161

point of view in, 148–149

reacting to, 82, 141–148

resolving, 7, 150–157

workplace, 138, 161–162

confluence, 154

control

in conflict resolution process, 154

gaining by relinquishing, 138, 142–148, 182

when listening, 192

coping strategies, by personality type, 45–47

cortisol, 12, 105

counter-phobic personalities, 40, 46

Covey, Stephen, 66

Creative Visualization (Gawain), 106

creativity

and brain wave frequency, 196

and intuition, 201

and meditation, 208

and pressure, 191

criticism

and personality type, 34, 39, 124, 143, 144

reacting to, 97, 176–177

Crum, Thomas, 142, 149

Csikszentmihalyi, Mihaly, 109

Daffner, Richard, 195

The David Sheldrick Wildlife Trust, 217

Davis, Liora, 215–217, 218

decision making

and attention focus, 59, 63

and centering, 81, 82

inclusive, 166

and integrity, 76, 93

intuitive, 197

and meditation, 208

and personality type, 38, 42–45

procrastination in, 222

and worldview, 49, 52

deep breathing, 25–26, 133

deep relaxation, 16

destiny, 107–108, 217–218, 220–222

Detwiler, Jim, 80

diet, and stress, 15

disease

and meditation, 208

stress-related, 77, 164

Dixon, Jim, 16–17, 18, 84, 136

dreams, 191, 202–206

Drucker, Peter, 89

ego

and conflict resolution, 141, 157–158

and expanded feeling, 103

and skillful action, 21

and version of self, 124, 130–131

Einstein, Albert, 184, 193

Eisner, Michael, 194

Elephant Listening Project, 216–217

emotional burnout, 181

emotional intelligence, 166, 167, 182

Emotional Intelligence (Goleman), 151

emotions

vs. cognitive mind, 78

conflict-triggered, 151, 159

detachment from, 81–82

expressing, 172–174

and intuition, 194

positive influence of, 172

in workplace, 164–169, 172, 179–188

empathy

and gender, 174

and heart energy, 186

in hostage situation, 138

and outer-focused attention, 61

employee recognition, 114, 165, 177, 178

energy

defined, 2

emotional effect on, 172

flow of, 13–14, 97, 107, 108–111

fluctuations in, 85–86

and hara, 79

to/from heart, 176, 178, 185–186

increasing, 22, 81

intent/direction of, 100–101, 220

interactions with, 2–3

interference with, 142

mastering, 89

in meditation, 209

movement of, 102–103

and open attention, 69

and personal qualities, 103–104

power/intensity of, 101–102

in quantum physics, 12

relinquishing, 58, 159

self-centered, 65

for task completion, 15

Energy Age, 12

Enneagram

function of, 6–7, 32–33

origin of, 32

personality types in, 33–45

stress/anger triggers in, 124–126

using, 52

entitlement, sense of, 66, 132

Epicure personality type (Type 7), 41–42, 47, 48, 50, 125, 146, 148

exercise, benefits of, 15, 133

extraordinarylistening.com, 149, 191

feedback

from body, 72, 77

in workplace, 176–177, 178

First Union National Bank (Broward County, FL), 167–168

Fischer, Greg, 169

flow state, 108–111

free will, 217–218

Friedman, Howard, 164

Fumasoni, Marcelo, 93

future

as attention focus, 59, 63, 88

belief in, 96, 111, 220

destiny vs. free will, 217–218

Gawain, Shakti, 106

Ginsberg, Yvonne, 176, 183

Giver personality type (Type 2), 34–35, 46, 48, 50, 124, 141, 143, 147

Goleman, Daniel, 151

Google, 176, 183–184, 194

gratitude exercise, 114

Green, Alyce, 77

Green, Elmer, 77

grounding

and balance, 77

business application of, 94

in conflict resolution, 152

and ki, 102

and outer-focused attention, 63

practice of, 89, 133–134

and problem solving, 206–207

GTE, 84

habit(s)

appreciation as, 177–178

of attention, 57, 61

changing, 49

energetic, 3

identifying, 18

imprinting, 106

as mode of action, 45

self-centered, 66

Haidt, Jonathan, 172, 177

happiness, 165

hara, 78, 79, 88, 208–210

head, as perceptual center, 78–79

heart

energy to/from, 176, 178, 185–186

as perceptual center, 78

and power, 101

HeartMath, 172

heart rate, 13, 172

hereness, 18–21, 22, 58, 65

Heschel, Abraham J., 141

Hill, Michael Brandon, 137–138, 148

Holm, Bill, 157

hormones

and power projection, 105

and pressure reactions, 12

Hudson, Ross, 52

Huizenga, Wayne, 11–12, 14

humor

in centering practice, 88

and state of mind, 133

Ichazo, Oscar, 32

Idea Champions, 196

immune system, 12, 164

inner-directed attention, 65–67, 71

inner map, 6, 7, 22, 97, 110, 209, 221

integrity

in business, 83

and centering, 81, 82

defined, 76

losing, 77

mind/body, 80

and outer-focused attention, 61

and power, 101

work/life, 92–94

intuition

availability of, 191, 193

awareness of, 77

vs. cognitive mind, 78, 193, 194

function of, 193–195

power of, 18, 20, 190

stimulating, 195–202

Isaacs, David, 28, 29

Jobs, Steve, 56, 72

Johnson, A.G. (Buddy), 167

Jordan, James, 148

judgmentalism, overcoming, 47–50, 148

Jung, Carl, 191

ki, 6, 97, 101, 102, 104, 105, 110, 112–113

kindness communities, 182–183

knowledge

in intuition, 195

as power, 39, 161

Krulak, Charles C., 197

Kurtz, Ron, 105

Lakhiani, Vishen, 113, 114, 115

leadership

blending points of view in, 149

and ego, 130–131

embodying, 2, 18, 21

emotional support to/from, 175–176, 186–188

employee perceptions of, 166–167

and intuition, 194

and mastering pressure, 17–23

and organizational focus, 73

and power, 101

presence of, 17, 105, 106

worldview of, 52

leadership mastery formula, 22

Lennon, John, 193

Levey, Joel, 164

Levey, Michelle, 164

life

balance in, 86, 92–93

breath as essential to, 148

destiny in, 107–108, 217–218, 220–222

as energetic system, 100–101, 103

flow of, 109–110

modern, 59, 88

listening

and centering, 80

in conflict resolution, 149, 154, 155

vs. hearing, 191–192

and open attention, 69

to our bodies, 11, 20

to our minds, 32

in problem solving, 198

in workplace, 211–213

Living History (Clinton), 163

Living in Balance (Levey), 164

loneliness, 66, 78

Louisville, KY, 169–171

The Magic of Conflict (Crum), 142

Mandela, Nelson, 191

Marsden, Paul, 171

Marshall, Marjorie, 4–5

McCartney, Paul, 193

McKiernan, Michael, 161, 162

mediation process, 140, 152–153, 158

Mediator personality type (Type 9), 43–45, 47, 48, 50, 126, 147, 148

meditation

benefits of, 208

brain wave frequency during, 196

at companies, 213

deep relaxation in, 16

group, 115

hara in, 79

practice exercise, 208–210

to shift state of mind, 133

as stress reducer, 15

memory, 16, 208

mind

body interaction with, 77–78

cognitive, 20, 78, 79, 108, 109, 151, 193, 194, 199

deceptions of, 32

reactions to pressure, 11

state of, 119–120, 129, 133

subconscious, 194, 195, 196

mind/body/energy system

awareness of, 77–78

energy spirals in, 102

energy streaming through, 6, 15, 97

and flow state, 109

ideal state of, 2

intent in, 21

personal practice for, 7

pressure exerted on, 14, 191

reframing in, 129–130

size changes in, 118

and visualization, 106

Mindvalley, 113–116

Moon, Richard, 56, 84, 136, 149, 191, 206

movement

of energy, 102–103

to open attention, 72

to recenter, 86–87

multitasking, 59

Nadeau, Robert, 3–4, 6, 20, 101, 108, 119–121

narcissism, 66

negativity

and conflict resolution, 140, 141, 178

countering, 98–99, 129, 177

and lower self, 119

neural pathways

and aikido techniques, 6, 17

and flow state, 110

imprinting through practice, 20

and ki, 105–106

and personality type, 33

and shifting state of mind, 133

and stress reduction methods, 16

Novartis, 93–94

Observer personality type (Type 5), 38–40, 46, 48, 50, 125, 140, 146, 147–148

open attention, 67–70

organizational culture

and behavior patterns, 136

changing, 171, 172–184

emotional support in, 164, 166, 167

employee identity within, 211

focus on critical in, 72–74

and leadership, 52, 131

and team personalities, 52–53

outer-directed attention, 61–64, 72

overthinking, 41, 78

Palmer, Helen, 33

Parsons, Richard, 141–142

perceptual centers, 78–79

Perfectionist personality type (Type 1), 33–34, 45, 47, 48, 50, 124, 143, 147, 180

performance

and attention, 56

and awareness, 20–21

and pressure, 13, 14, 108

and visualization, 106

workplace, 166

and worldview, 49

Performer personality type (Type 3), 36–37, 46, 48, 49, 125, 144, 147, 180

personality

breaking free of, 45–50, 78

and conflict resolution, 140–141

and control, 147–148

mental patterns in, 32

and stress/anger triggers, 124–126

in technology industry, 161

type, 33–45 (see also Enneagram)

in workplaces, 51–53

and worldview, 42–47

Personal Practice

assessing pressure management approach, 24–26

centering, 90–92

developing ki, 112–113

function of, 7

giving/receiving heartfelt energy, 185–186

influence of worldview in, 51

meditating, 208–210

refocusing attention, 71–72

resolving conflict, 159–161

shifting version of self, 133–135

phobic personalities, 40, 46

Piazza, Antonio (Tony), 139–140, 152–153, 158

point of view

in conflict resolution, 148–150, 152, 154, 155–156

when listening, 192

posture, 72, 90, 105

power

and breathing, 25

vs. force, 101

through knowledge accumulation, 39, 161

and posture, 105

presence as, 104–106

relinquishing, 58, 62, 96

practice. See also Personal Practice

of centering, 80, 87–89, 90–92

for flow state, 110

to imprint new behavior, 20

in using intuition, 197–198

presence

and attention focus, 62, 68, 69

and centering, 81

and ki flow, 97

of leaders, 17

power of, 104–106, 120

respect transmitted by, 121

pressure

in aikido practice, 6

and breathing, 25

centering to handle, 85–87

defined, 13–15

and leadership, 17–18

learning to use, 2–5, 15–17, 108, 158

and level of consciousness, 120

in modern life, 59

in motivating change, 23, 191

and personality type, 143–147

reactions to, 11–12, 32, 85

resisting, 96

and skillful action, 22

Prestera, Hector, 105

problem solving

centering in, 206–207

dreams in, 202–206

intuition in, 194–202

listening in, 192

meditation in, 210

productivity

in caring workplace, 167

and friendship, 115, 165, 166

monitoring, 162

and positive energy, 113

and stress reduction, 15

U.S., 166

profit sharing, 114

relationships

and attention focus, 59

and cognitive mind vs. heart, 78

and dropped attention, 66

relaxation

and attention, 56

breathing technique for, 25–26

deep, 16

Ricard, Matthieu, 165

Riso, Don Richard, 52

Romantic personality type (Type 4), 37–38, 46, 48, 50, 125, 144, 147

Ross, Steve, 142

Russell, Bill, 109

Samuels, Stephen, 132, 197–198, 199

Second Wind (Russell), 109

seizures, 4

self

appreciation of, 178

connecting to, 71–72, 221

listening to, 192, 199

multiple versions of, 119–128

shadow side of, 135–136

shifting versions of, 129–135, 157–158

self-awareness, 20, 39

self-centering, 65–66

self-confidence

and attention focus, 62

and centering, 81

and presence, 105

self-doubt, 40, 41, 82, 164, 222

self-esteem, 61

serotonin, 12

skillful action

and level of consciousness, 120

and mastering pressure, 21–22

practice for, 110

sleep disturbances, 11

spiral movement, 102

states of consciousness

accessing, 16–17

and brain wave frequency, 195–196

and dreams, 202

and presence, 105, 120

for relaxation, 15

shifting, 56, 119–135

and stress/anger triggers, 126

Stewardship (Block), 212

stress

from beta brain waves, 196

disease related to, 77

dissipating, 158, 172

and emotions, 164, 172

and energy flow, 15, 97

keeping perspective on, 221–222

and lack of focus, 57

and negativity, 99

and personality type, 143–147

triggers of, 124–126

and workplace friendships, 165

stress reduction

assessing effects of, 24–25

conventional approaches to, 15–16, 78

and inner map, 110

and meditation, 208

new approaches to, 16–17

showing appreciation as, 178

and worldview, 50

Strozzi-Heckler, Richard, 21, 79

Strozzi Institute, 21

success drive, 36–37, 49

sweating, 13, 16

talking stick, 212–213

Tan, Chade-Meng, 183

team applications

assessing performance under pressure, 26–29

focusing on critical issues, 72–74

function of, 7

identifying team worldview, 51–53

increasing positive energy, 113–116

integrating work/life, 92–94

resolving conflict and collaborating, 161–162

shifting versions of self, 135–136

spreading kindness, 186–188

supporting intuition, 211–213

technology

dominance of, 10

as industry, 161

telepathic communication, 12

testosterone, 105

theta state, 196

Thorsen, Chris, 84, 136

Thrun, Sebastian, 194

Time Warner, 142

Trooper personality type (Type 6), 40–41, 46, 48, 50, 125, 146, 148

Tuff, Antoinette, 137–138, 148

values

being grounded in, 82

comparing actions to, 18

corporate, 166, 167

Varley, Patricia, 218–219

visualization, 97, 106–108, 112–113, 115, 196

vulnerability, 179–180

well-being

effect of stress on, 164–165

features essential to, 32

and focus of attention, 56, 61

and heart energy, 186

wisdom

enhancing, 120

group, 94, 212

and open attention, 69

and wish fulfillment, 221

The Wisdom of the Enneagram (Riso and Hudson), 52

work. See also organizational culture; team applications

balance in, 86, 92–93

collaboration at, 157–158

conflict at, 138–141, 161–162

emotional support at, 164–169, 172, 175–176, 179–188

feedback at, 176–177, 178

friendships at, 115, 165

and integrity, 76

listening at, 192, 211–213

satisfaction with, 10, 173

shifting state of mind at, 133, 135–136

stress reducing techniques at, 5

World Café, 28–29, 94

The World Café (Brown and Isaacs), 29

worldview

and business view, 51

and emotional expression, 173

in Enneagram, 33

function of, 32

overcoming judgmentalism from, 47–49

and personality type, 34–47

of teams, 51–53

Yes… AND? Technique, 98–99, 112

Zappos, 211

the zone, 15, 108