Appendix
TalentKeepers Engagement and Retention Solutions

TalentKeepers’ Experience and Capabilities

TalentKeepers® was founded in 2000 to conduct global research on why highly valued employees choose to join, stay, and leave organizations. Our findings have enabled us to develop proven solutions for the most challenging talent management issues. Partnering with organizations in virtually every industry around the world, we continue to find that optimizing employee engagement is one of the greatest unmet opportunities in business today. The criticality of employee engagement is not subject to the vagaries of the economy; employers always need to engage their talented people, whether during times of little or rapid growth. Securing the future of the organization resides in your people.

TalentKeepers is well experienced in the human resources industry, specializing in talent management, with award-winning solutions in onboarding, employee engagement, leadership development, employee retention, and other key talent management areas. Our team of industrial/organizational psychologists will work collaboratively with you to develop a talent management strategy, correlate results to your key business metrics, and execute strategies that get results.

How will we accomplish this? We’ll work with you in attacking organization, job and career, coworker, and leader factors that keep high performers engaged. We also provide ongoing analytic information that enables you to monitor and benchmark the impact of the four factors that influence peoples’ decisions to join, stay, or leave. Predictive information will allow you and your organization to take proactive and preemptive action. With our solutions you can build a culture that keeps your best talent, boosts productivity, and cuts labor costs.

In addition to partnering with organizations, since 2004, TalentKeepers has conducted Workplace America, the longest continuously running study on employee engagement in the United States. This research allows us to better understand the cost, causes, and consequences of disengaged employees and to share proven strategies that help keep your employees top of mind and engaged.

Our Mission

Our mission is to build insight, knowledge, and understanding for individuals and organizations about the world of work around them and provide solutions to increase commitment, engagement, and desire to excel.

  • Our Core Values
  • Adapt to unlock potential
  • Teamwork and collaboration
  • Assume positive intent
  • Responsiveness
  • Growth through innovation
  • Provide service with a personal touch

Commit, Engage, Excel

The figure shows circular representation of engagement strategy and retention solutions. Where step one on on the left-hand side depicts commit, step two the right-hand side depicts engage, step three at the bottom depicts excel.

TalentKeepers’ Engagement Continuum: Commit

Getting employees to connect and commit to the organization is imperative for building engaged, loyal, and productive team members. Organizations that are successful in achieving this enjoy the following benefits:

  • Strengthened bonds with the new leader and team
  • Commitment to organization, leader, and role
  • Increased speed time-to-productivity
  • Accelerated acclimation and assimilation
  • Reduced early turnover
  • Facilitated alignment with goals and objectives

Step one of this process sometimes means going back to the basics. Developing recruiters and hiring the right talent is critical for organizational success. By supporting the recruiting process, your organization will:

  • Provide tools to reduce early tenure attrition.
  • Include recruiters and other key stakeholders (e.g. trainers) on processes that guide key interactions with new team members within the first ninety days of employment.
  • Hold recruiters and other key stakeholders accountable for new hire retention goals.

TalentKeepers’ Engagement Continuum: Engage

Engaged employees provide “discretionary effort” every day to help their organization achieve success. When organizations are able to create and maintain an engaged workforce, they enjoy an organizational culture that

  • Sustains high engagement among all levels
  • Enables individual performance
  • Empowers leaders through awareness and coaching
  • Builds team performance
  • Measurably impacts customer experience (+ NPS, + ENPS)
  • Significantly improves retention

TalentKeepers’ Engagement Continuum: Excel

Helping your employees adapt to new challenges and needs as well as excel in their roles is an ongoing challenge. Your organization is invested in these employees and motivated to coach and develop them to their fullest potential. Organizations that know how to create this atmosphere enjoy the following outcomes:

  • Effectively manage change at all levels
  • Leverage experience to energize the culture
  • Foster career growth regardless of the trajectory
  • Enable leaders to focus on and prioritize development areas
  • Avoid “quit and stay” and other plateauing behaviors
  • Guide HIPOs through transitions
  • Facilitate cross-functional collaboration
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