This book was written on behalf of CEdMA by Philip Bourne. Philip has 30 years of proven management and directorship skills within the computer and education/training industry. He has continually achieved annualised business growth and high gross profits, while striving for optimum outcomes in a results-orientated environment, without compromising quality of service or standards. He has developed and maintained global business relationships, and people from varying multicultural backgrounds, for companies such as Lotus Development, IBM and Symantec. Key to his success has been his ability to provide and develop innovative solutions to broad-based business and training challenges.

Philip has held positions as board chairman with CEdMA, vice president for BCS and non-executive director for BCS Learning & Development Ltd.

CEdMA Europe (Computer Education Management Association – Europe) is the premier organisation for training executives, managers, and professionals on a management path within the vendor Information Communication Technology (ICT) arena, covering hardware, software, cloud and learning technology-related companies.

CEdMA Europe was founded in September 1993, following a successful launch of CEdMA in the USA in January 1991, when training development managers from Intel, Interactive, Hewlett Packard, Novell, Santa Cruz Operations, Sun Microsystems, and Wang Laboratories met to discuss the creation of a consortium that focused on the training needs in the computer industry, where it was decided that the computer industry could benefit from an organisation that would provide leadership and direction in establishing standards for training.

Through its 200 members that represent over 50 global technology companies, CEdMA Europe provides access to a vast level of experience and resources who share a passion for providing high-quality training on technology and certification products, while running efficient and successful commercial business units.

For commercially based training professionals who are actively employed in an ICT company, membership provides a niche opportunity to really understand the education business through the years of hard-earned experience of fellow CEdMA members and:

• receive timely insight into the pulse of the technology training industry;
• gain access to useful data points on industry benchmarks and standards;
• gain access to a forum for colleagues to exchange data and ideas on education projects;
• learn from others what it took to successfully drive specific types of projects.

For more information contact [email protected], or visit http://www.cedma.org/cedma-europe.