Index

  • Abdicating leadership, 42, 49–50
    • in community, 84
    • expectations in, 127
    • in family, 78, 79
    • subcultures with, 168
    • on teams, 81
  • Accidental leadership, 74, 75, 136, 160
  • Accidental life/living, 57, 74, 78
  • Acclimation:
    • in climbing Mount Everest, 7, 8
    • of leaders, 21
    • and self-awareness, 57, 59
    • by Sherpa, 20
  • Accountability:
    • in developing others, 130–133
    • of leaders, 21
  • Acknowledging your journey, 14–15
  • Actions:
    • consequences of, 63–65
    • of lazy leaders, 89
    • patterns of, 62. See also Patterns of actions and behavior
    • power of, 88–89
    • reality resulting from, 65
    • self-awareness of, 63–64
    • showing your intent in, 103
  • The Advantage (Pat Lencioni), 173
  • All talk, no action leaders, 181
  • Apprenticeship, multiplication by, 143–146
  • Aristotle, 162
  • Arrogance, 21, 136
  • Atmosphere:
  • Atmosphere for growth, 155–174
    • goals for healthier culture, 172–174
    • greenhouse metaphor for, 159–160
    • language components of, 157–158
    • leader's commitment to, 174
    • responsibility for, 160–163
    • shaping culture, 157
    • subculture levels, 166–171
    • and toxicity, 163–166
    • transplanting people among cultures, 171–172
  • Attention, lack of, 180–181
  • Authenticity, 72, 73, 90
  • Authority, of Sherpa, 175
  • Backler, Eddie, 35–36
  • Bassford, Toby, 144–146
  • Beede, John, 3–8, 135
  • Behavior, patterns of, 62. See also Patterns of actions and behavior
  • Being “for others,” 105–106. See also Fighting for highest good of others
  • Being someone worth following, 175–190, 198
    • as being a liberator, 185–188
    • credibility in, 178–182
    • eliminating gaps in, 184–185
    • establishing support in, 39
    • in everyday reality, 183–184
    • integrity in, 182–183
    • making the decision for, 21
    • questions for, 54
    • through continuous growth, 188–190
  • Belief(s):
    • expectations as, 123
    • in leaders, xi
    • in organizational culture, 156
    • of Sherpa, ix
  • Bell, Tom, 132
  • Bell Lumber & Pole, 132
  • Blame, 63
  • Bocaneala, Diana, 86–87
  • Body language, 58–60
  • Branch, John, 96
  • Breakthroughs:
    • in developing others, 117–118
    • for 100X leaders, 30–31
  • Breakthrough Moment from Unconsciously Incompetent to Consciously Incompetent, 117, 118
  • Burch, Noel, 115
  • Busyness, 59
  • Challenge, see Support and challenge
  • Change:
    • in children, 103, 104
    • in culture, 165, 169
    • depth of, 72, 100–101, 197
    • helping others toward, 101–104. See also Developing others
    • inspiring, see Liberating leadership
    • intentional, 74–75
    • and metaphorical mirror, 106
    • for 100% leadership, 58
    • and organizational subcultures, 166–171
    • in our reality, 60, 61
    • in patterns of behavior/action, 64–66, 72, 74
    • in subcultures, 168
    • in yourself, xii–xiii. See also Developing you
  • Charles White Company, 35
  • Children, change in, 103, 104
  • Chomolungma, 20, 76. See also Mount Everest
  • Choosing to climb, 3–18
    • acknowledging your journey to date in, 14–15
    • as aiming higher, 8
    • areas of concentration in, 10–11
    • authors' experiences of, 192–194
    • because you can't give what you don't possess, 15–17
    • health check in, 13–14
    • importance of, 18
    • to 100X leadership, 8–10
    • preclimb checklist for, 17–18
    • questions to ask prior to, 200–201
  • Choosing your guides, 198–199
  • Coaching, multiplication by, 142–143
  • Columbia University, 165
  • Commitment(s):
    • in apprenticeships, 145
    • to changing your tendencies, 66–67
    • to depth of change, 100–101
    • to intentional self-improvement, 21
    • in journey to self-awareness, 60
    • to liberating others, 100
  • Communication:
    • of expectations, 124–129
    • by informing, 140–141
    • language components of culture, 157–158
    • by others, effect of, 15
    • through body language, 58–60
  • Community:
    • expectations of, 129
    • leadership in, 83–84
  • Competence:
    • conscious, 115, 116, 118, 119
    • and credibility, 178
    • expectations of, 117
    • in reviewing performance, 132
    • of Sherpa, 175
    • unconscious, 115–117
  • Compliance, 45
  • Confidence, 18, 76
  • Conflict, 127
  • Connectedness, 72
  • Conscious competence, 115, 116, 118, 119
  • Conscious incompetence, 38–39, 64, 115, 116, 118, 120
  • Consequences of actions, 63–65
  • Consistency, 21
    • in being someone worth following, 184–185
    • in calibrating support and challenge, 122
    • in dominating leaders, 89
    • intentionality leading to, 75–76
    • modeling, 72
    • in organizational communication, 157
    • in reinforcing culture, 159
    • in team leadership, 81
  • Continuous growth, 188–190
  • Continuous performance review, 130–133
  • Conversations:
    • of continuous performance review, 130–133
    • of others, effect of, 15
  • Cornelius, Scott, 80
  • Cost:
    • of apprenticeship, 145
    • of climbing, 33–34
    • of multiplication, 194
  • Courage, 22
  • Courtesy, 88–89
  • Creating 100X cultures:
    • atmosphere for growth, 155–174
    • by being someone worth following, 175–190
    • Sherpa challenge in, 191–204
  • Credibility, 178–182, 184–185
  • Cultural success factors, 173
  • Culture(s), 156
    • with abdicating leaders, 49
    • as atmosphere, 156, 159–166. See also Atmosphere for growth
    • changing, 165, 169
    • defined by expectations, 127
    • defined by leaders, 69, 156, 159
    • definitions of, 156
    • with dominating leaders, 45
    • of empowerment and growth, 21
    • of fear, 88
    • greenhouse metaphor for, 159–160
    • healthy, 172–174
    • with liberating leaders, 51
    • multiple, 156
    • people toxic to, 125
    • performance issues related to, 131
    • and productivity, 165
    • with protecting leaders, 46
    • shaping, 157, 162–163. See also Creating 100X cultures
    • toxic, 163–166
    • and turnover, 165
  • Daniel, Mickey, 67–68
  • Default mode, 62, 72, 74
  • Depth of change, 72, 100–101, 197
  • Developing an Intentional Transfer Plan, 148, 149
  • Developing others, 113–122. See also Getting others to higher levels; Multiplication
    • accountability when, 130–133
    • breakthroughs in, 117–118
    • and Hierarchy of Competence, 115–119
    • key to, 122
    • and legacy of 100X life, 114
    • necessary conditions for, 96–97
    • pit of despair in, 116, 119–121
    • what leader must provide for, 121
  • Developing Others model, 116, 117
  • Developing you. See also Transformation
    • choosing to climb, 3–18
    • and Five Circles of Influence, 71–91
    • the making of a 100X leader, 19–34
    • self-awareness in, 57–70
    • Support Challenge Matrix in, 35–55
  • Doe, Taylor, 171–172
  • Dominating leadership, 42–46
    • in family, 79
    • health effects of, 163
    • impossible expectations in, 124
    • improving tendencies toward, 88–89
    • in multiple circles of influence, 87–88
    • subcultures with, 168
    • on teams, 81
  • Drange, Paul, 121–122
  • Driscoll, Suraya, 30–31
  • Drucker, Peter, 157
  • Emotional intelligence, 9, 59–60
  • Empowerment:
    • culture of, 21, 161
    • in liberating leadership, 50
    • by 100X leaders, 104
  • Encouragement, to keep others from pit of despair, 121
  • Engagement:
    • and company culture, 165
    • in healthy culture, 173
    • with liberating leadership, 45
    • managing subcultures for, 169–171
  • Engagement Bell Curve, 169–170
  • Entitlement, with protecting leadership, 46
  • EOTE Coffee Company, 16, 17
  • Equipment, common language regarding, 158
  • Everest (movie), 177
  • Expectations:
    • of dominating leaders, 88
    • impossible, 124
    • of levels of competency, 117
    • managing, 123–129
    • mastering, 122
    • of others, effect of, 15
    • in protecting leadership, 46
    • sharing, 90
    • unmet, 123
    • unrealistic, 39–41, 124
  • Expectations Scale, 123, 124, 129
  • Eye contact, 59
  • Family:
    • culture of, 156
    • expectations of, 129
    • ignoring, 78–79
    • inhibitions in, 26
    • leadership of, 72, 73, 78–81
  • Farmer, Deanna, 130
  • Fear, 25, 27–30
    • abdication due to, 49
    • creating culture of, 88
    • in dominating leadership, 44
    • engendered by unrealistic expectations, 39–40
    • in toxic cultures, 164–165
  • Fighting for highest good of others, 36, 106–112, 198
    • moving from serving to, 111–112
    • recognizing time for, 108–110
  • Filer, Cindi, 47–48
  • Five Circles of Influence, 72–73
    • assessing behaviors in, 84–85
    • community, 83–84
    • family, 78–81
    • managing expectations in, 129
    • organization, 82–83
    • self, 76–78
    • and Support-Challenge Matrix, 84–85
    • team, 81–82
  • Five Voices color code test, 84–85
  • Focus:
  • Ford Motor Company, 173
  • “For others” mindset, 105–106, 201
  • Fruitfulness, 174
  • Gap(s):
    • credibility, 180–181, 184–185
    • eliminating, 184–185
    • integrity, 182–185
  • Getting others to higher levels:
    • developing others, 113–122
    • holding people accountable, 130–133
    • liberating leadership for, 95–112
    • managing expectations, 123–129
    • through multiplication, 135–152
  • GiANT TV, 198, 205
  • GiANT Worldwide, 107, 192, 199
  • Giving, of what you don't possess, 16
  • González, Ricardo, 156
  • Gordon International Training, 115
  • Green, Nick, 43
  • Greenhouse metaphor, for culture, 159–160
  • Growth:
    • continuous, 188–190
    • and culture as atmosphere, 159–166. See also Atmosphere for growth
    • culture of, 21, 161
    • of leaders, 162
    • and a life worth living, 57
  • Guides, choosing, 198–199
  • Habit(s):
    • culture built from, 162
    • domination as, 44
    • excellence as, 162
    • in fighting for others' highest good, 109
    • reality resulting from, 65–66. See also Patterns of actions and behavior
  • “Have to,” “want to” vs., x
  • Healthy cultures, 172–174
  • Healthy leaders, 8–9. See also 100X leaders/leadership
    • checkup for, 13–18
    • consistency of, 75–76
    • healing for, 107
    • as leaders worth following, 69–70
    • for multiplication, 17
  • Heifetz, Ronald, 37–38
  • Hiding, 28–29
  • Hierarchy of Competence, 115–119
  • Highest good in others. See also Getting others to higher levels
    • fighting for, 36, 106–112
    • taking others higher, 97–100
  • Hill, Joe, 31
  • Hillary, Edmund, 57, 191–192
  • Hinting, 46–47, 126
  • Hodge, Hunter, 150
  • Holistic leadership, 9
  • Holm, Jeff, 161
  • Holm, Molly, 79
  • Honesty, 98
  • Horrell, Mark, 191–192
  • Humility, 18, 21, 74, 76, 199, 204
  • Hutchins, Brandon, xii
  • Ildan, Mehmet Murat, 95
  • Impossible expectations, 124
  • Incompetence:
  • Increasing Conscious Competence, 119
  • Influence, 71–91
    • circles of, xi. See also Five Circles of Influence
    • and consistency, 75–76
    • and credibility or integrity gaps, 178–183
    • of dominating leaders, 44
    • in extreme busyness, 59
    • and growth, 162
    • as inside-out game, 73
    • and intentionality, 75
    • in leadership, 69
    • of liberating leaders, 50
    • in liberation journey, 74–75, 86–91
    • maximizing, 38
    • self-awareness for, 73
    • in your community, 83–84
    • in your family, 78–81
    • in your organization, 82–83
    • on yourself, 76–78
    • in your team, 81–82
  • Information proliferation, xi
  • Informing, multiplication by, 140–141
  • Inhibitions, 24–27
    • evaluating, 26–27
    • in multiplication kryptonite, 151–152
    • prohibitions vs., 24–25
  • Inner health, 197
  • Inner voice, 76
  • Integrity, 182–183
    • eliminating gaps in, 184–185
    • modeling, 72
    • of Sherpa, 175–176
  • Intentionality, 75
    • in changing tendencies, 66–67
    • in choosing actions, 63, 64
    • in creating culture, 161
    • in defining culture, 156
    • in every area of life, 185
    • in family circle, 79
    • in journey toward liberating leadership, 74–76
    • in leadership, 74
    • in leadership journey, 195
    • legacy of, 114
    • in liberating others, 100
    • in living, 8, 57–58
    • in multiplication, 136–140, 148–151
    • in self-improvement, 21
    • of Sherpa, 36
    • in targeting areas of growth/learning, 61
  • Intentional transfer plan, 148–151
  • Intent of leaders, 54
  • Into Thin Air (Jon Krakauer), 176
  • Irrelevance, 181, 183
  • Jangbhu, 35
  • Kaloostian, Damita, 51–62
  • Kersey, Kayla, 87–88
  • Knowledge, intentional transfer of, see Multiplication
  • Know Yourself to Lead Yourself, 60, 61, 65, 107. See also Self-awareness
  • Kofron, Clay, 33–34
  • Krakauer, Jon, 176
  • Language:
    • leveraging, 197
    • in organizational culture, 156–158
  • Language Components of a Healthy Culture, 157–158
  • Lantz, Suzi, 186–188
  • Lara, Mickie, 139
  • Lazy leaders, 89
  • Leader(s), x–xi
    • authentic, 72, 73, 90
    • becoming the best, 199–200
    • culture defined by, 69, 156, 159
    • healthy, 8–9, 13–18, 69–70, 75–76, 107
    • intentionality in, 57–58
    • intent of, 54
    • with lack of attention, 180–181
    • lazy, 89
    • 100X, see 100X leaders/leadership
    • out-of-touch, 179–180
    • in real life, xii
    • responsibility for personal growth of, 162
    • shaping of, 15
    • subcultures defined by, 166–168
    • toxic culture traced back to, 164–165
    • traditional, 23
    • training of, 20
    • transformation of, xi–xii, 10. See also Developing you
    • unexamined, 58
    • who are all talk, no action, 181
    • who are worth following, 69–70. See also Being someone worth following
  • Leaders Define Culture tool, 166–168
  • Leadership:
    • accidental vs. intentional, 74, 75, 136, 160, 195
    • applied, 20
    • art of, 41
    • for the benefit of others, xiii
    • biggest problem in, 66–67
    • defined, 37
    • failure of, 75
    • in Industrial Age, 72
    • in living out principles, 68–69
    • noble role of, 98
    • 100X, see 100X leaders/leadership
  • Leadership journey:
    • acknowledging your, 14–15
    • courage for, 22
    • influence and support-challenge in, 86–91
    • intentional growth in, 189–190
    • as journey of being intentional, 195
    • as journey of self-awareness, 60–66
    • pit of despair in, 116, 119–121
    • requirements for, 23
    • tendencies and patterns in, 188–189
    • as trainer of the leader, 20
  • Learning:
    • applied, xii
    • to fight instead of serve, 111–112
    • in multiplication by training, 141–142
    • shift in ways of, xi
  • Legacy:
    • of 100X life, 114
    • of leaders, 202, 203
    • unlocking your magic for, 137–138
  • Lencioni, Pat, 75, 172–173
  • Lewington, Mark, 90
  • Liberating leadership, 42, 50–52, 95–112, 202–203. See also 100X leaders/leadership
    • commitment to depth in, 100–101
    • in community, 84
    • defined, 97
    • different perceptions of, 90–91
    • dominating leadership vs., 45
    • in family, 79–80
    • fighting for highest good in others, 108–110
    • how to get people to change, 101–104
    • influence and support-challenge in journey to, 86–91
    • intentionality in journey toward, 74–76
    • learning to fight instead of serve, 111–112
    • managing subcultures in, 170–171
    • moving toward, 52–54
    • secret to transformation in, 106–108
    • to take others higher, 97–100
    • why being “for others” works, 105–106
    • as worth following, 185–188. See also Being someone worth following
  • Liberating Others tool, 97–98, 101, 143
  • Liberators Intent, 103–104
  • Life/living:
  • Loftus, Gavin, 81–82
  • Loss, fear of, 28
  • Love:
    • defined, 61
    • in fighting for others' highest good, 109
    • speaking truth in, 98, 141
  • Magic:
    • multiplication of, 137–140
    • understanding your, 150–151
  • Making Your Leadership Come Alive (Jeremie Kubicek), 41
  • Managing expectations, 123–129
    • in circles of influence, 129
    • and communication of expectations, 125–129
    • exercise for, 125
    • Expectations Scale in, 123, 124
    • and personality type, 124
    • process for, 127–128
  • Manipulation:
    • in dominating leadership, 44, 89
    • fear-inducing, 88
    • health effects of, 163
  • Marriage:
    • inhibitions in, 26
    • resetting expectations in, 129
  • Maslow, Abraham, 115
  • Mental ability, 9
  • Mental makeup, 77
  • “The Mental Strategies of Elite Climbing Sherpas” (Kate O'Keefe), 176–177
  • Mindset:
    • of being “for others,” 105–106, 201
    • for climbing Everest, 4, 8
    • of “have to” vs. “want to,” x
    • of Industrial Age leaders, 72
    • inhibitions in, 26
    • of 100X leaders, 23–24
    • of Sherpa, 76–77
  • Mirror, metaphorical, 106
  • Mistrust, with protecting leadership, 46
  • Moore, Pattye, 71
  • Moral character, 182–183
  • Motivation:
    • challenge as, 38
    • of climbers, 136
    • of 100X leaders, xiii
    • as performance factor, 132
  • Mount Everest, ix
    • acclimating to, 7, 8
    • Backler's ascent of, 35–36
    • Beede's ascent of, 3–8
    • climbing, 95
    • deaths on, 176, 177, 191–192
    • death zone of, 4–5
    • famous climbers of, 97
    • Sherpa name for, 20, 76
    • as trainer for Sherpa, 20
  • Multiplication, xi–xii, 135–152. See also Developing others
    • by apprenticeship, 143–146
    • by coaching, 142–143
    • cost of, 194
    • defined, 10
    • fruits of, 195
    • and health of leader, 17
    • by informing, 140–141
    • intentional, 136–140
    • intentional transfer plan for, 148–151
    • of magic, 137–140
    • and multiplication kryptonite, 151–152
    • ranking your preferred methods of, 146–148
    • by training, 141–142
  • Multiplication kryptonite, 151–152
  • Nielsen, Rasmus, 96
  • Norgay, Tenzing, 113, 191–192
  • Norms, in organizational culture, 156
  • Nuru, 6–7
  • O'Berski, Dan, 11–12
  • Oechsner, Mike, 45–46
  • O'Keefe, Kate, 76–77, 176–177
  • Onboarding, 171–172
  • 100 leaders, 198
  • 100X assessment, 201
  • 100X leaders/leadership, ix–x, 19–34. See also specific topics
    • areas of life for, 10, 197–198
    • authors' passion for, 199–200
    • breakthroughs in, 30–32
    • core motivation in, xiii
    • counting the cost of, 33–34
    • defined, 8–9
    • health check for, 13–14
    • key attributes of, 21
    • leaders as multipliers, 23
    • legacy of, 114
    • mindset for, 23–24
    • 100 leaders vs., 198
    • overcoming inhibitions for, 24–27
    • rewards of, 201–202
    • secret of, xii–xiii
    • self-learning in, 32–33
    • self-preservation and, 27–31
  • Onysko, Mary, 49–50
  • Opinions, credible, 178
  • Oppedahl, Mike, 29, 149–150
  • Organization:
    • culture of, 156
    • expectations of, 129
    • inhibitions in leadership inside, 26–27
    • leadership in, 73, 82–83
    • performance issues related to, 131
    • shaping, 162–163
  • Out-of-touch leaders, 179–180
  • Overprotection, 29–30
  • Patterns of actions and behavior:
    • choosing to change, 66, 72, 74
    • consequences of, 64–65
    • in families, 80
    • in fighting for others' highest good, 109
    • in liberating others, 98
    • self-awareness of, 62
    • working through, 188–189
  • Performance Diagnostic Tool, 130–133
  • Personality:
    • and culture, 156
    • and expectations, 124
  • Phillips, Suzanne, 103, 104
  • Pit of despair, 116, 119–121
  • Plotting your course, 196–198
  • Positive thinking, 76–77
  • Prairie at Post, 83–84
  • Preclimb checklist, 17–18
  • Pride, 136
  • Productivity:
    • and company culture, 165
    • in healthy culture, 173–174
  • Prohibitions, 24–25
  • Protecting leadership, 42, 46–48
    • in family, 79
    • in multiple circles of influence, 89–90
    • subcultures with, 168
    • on teams, 81
    • unrealistic expectations in, 124
  • Proving yourself, 29–30
  • Pulford, Paige, 99–100
  • Rader, Greg, 129
  • Rader, Tracy, 129
  • Raising up, for transformation, 107–108
  • Readiness to climb, 195–196
  • Reality:
    • being someone worth following in, 183–184
    • changing, 60, 61
    • everyday, 183–184
    • and protecting leadership, 89–90
    • quantifying, 201
    • self-awareness of, 65–66
  • Reflection, 197
    • for abdicating leaders, 50
    • on community leadership, 84
    • for dominating leaders, 46
    • on family leadership, 80
    • for liberating leaders, 52
    • and a life worth living, 57
    • on managing expectations, 125
    • on multiplication, 152
    • on organization leadership, 83
    • for protecting leaders, 48
    • on self-leadership, 78
    • on team leadership, 82
    • on your journey to date, 14–15
  • Re-Orient (Kevin Weaver), 61
  • Reputation, 53, 62, 184
  • Respect, 98
  • Restoration, for transformation, 107
  • Return on investment (ROI):
    • in apprenticeship, 144
    • in informing, 141
    • in multiplication, 195
    • in training, 142
  • Rohn, Jim, 172
  • ROI, see Return on investment
  • Roles, common language regarding, 158
  • Safety, common language regarding, 158
  • Saxum, 138–139
  • Security, 18
  • Self-awareness, xii, xiii, 57–70, 197
    • of actions, 63–64
    • becoming self-aware, 21
    • and body language, 58–60
    • of consequences of actions, 63–65
    • fear and, 28–29
    • importance of, 68–69
    • for influence, 73
    • journey of, 60–66
    • lack of, 59, 63, 65, 66
    • of patterns of behavior or thought, 62
    • of reality, 65–66
    • of tendencies, 58, 60–62
    • in those worth following, 69–70
    • time needed to acquire, 188–189
    • of transformed leaders, 67–68
  • Self-honesty, 74
  • Self-improvement, life worth living and, 57
  • Self-leadership, xii, 72, 73, 76–78. See also Developing you
    • as heart of leadership and influence, 196–197
    • support and challenge in, 37
  • Self-preservation, 27–31
    • abdication as, 49
    • power questions for, 27–29
  • Serving, moving to fighting from, 111–112
  • Sherpa, xii
    • belief system of, ix
    • challenge and support from, 36
    • experience and quality of, 8
    • expertise of, 95–96
    • fears of, 27
    • focus of, 200
    • as leaders worth following, 70, 175–177, 204
    • liberation by, 54
    • mental strategies of, 176–177
    • as metaphor for leader, 20–21
    • and motivation of clients, 136
    • nobility of, 135
    • as 100X leaders, 19
    • others helped by, 32
    • physiology of, 96
    • self-leadership by, 76–77
    • and success of climb, 97
    • support and challenge from, 38
    • team atmosphere shaping by, 155
    • training of clients by, 137
  • Sherpa challenge, 191–204
    • for becoming the best leader, 199–200
    • choosing your guides, 198–199
    • plotting your course, 196–198
    • readiness to climb, 195–196
    • and rewards of 100X life, 201–202
  • Skills:
    • intentional transfer of, see Multiplication
    • for training, 141–142
  • Social media, xi, 72
  • Socrates, 57
  • Speaking truth in love, 98, 141
  • Standards, in organizational culture, 156
  • Stone, Lee Anne, 138
  • Stone, Renzi, 138–139
  • Subcultures:
    • health of, 83
    • managing, 169–171
    • and organizational change, 166–169
  • Success:
    • creating, 41
    • cultural factors for, 173
  • Support and challenge, 35–55
    • calibrating, 21, 37–39, 97, 122
    • consistency of, 122
    • by dominating leaders, 88, 89
    • establishing support before challenge, 39–41
    • in fighting for others' highest good, 109, 111
    • integrated into circles of influence, 184
    • and intent of leaders, 54
    • in journey to liberating leadership, 86–91
    • meanings of, 38
    • moving toward liberating leadership, 52–54
    • as performance factor, 132
    • by protecting leaders, 90
    • for subcultures, 170–171
    • Support-Challenge Matrix of, 41–54
  • Support-Challenge Matrix, 41–54
    • abdicating quadrant in, 42, 49–50
    • in being a liberator, 185–186
    • dominating quadrant in, 42–46
    • and Five Circles of Influence, 84–85
    • liberating quadrant in, 42, 50–52
    • protecting quadrant in, 42, 46–48
    • quadrants of, 42
    • and subcultures, 166–168
    • testing leaders against, 52–54
  • Symbols, in organizational culture, 156
  • Tact, 59
  • “Taking out,” for transformation, 107
  • Teachableness, 21
  • Team:
    • asking for leadership guidance from, 64
    • culture of, 156
    • defined, 81
    • expectations of, 129
    • inhibitions in leadership inside, 26–27
    • leadership of, 73, 81–82
  • Tendency(-ies):
    • choosing to change, 66–67
    • default, 62, 72
    • in families, 80
    • in liberating others, 98
    • reality resulting from, 65
    • self-awareness of, 58, 60–62
    • of support and challenge, 38–39. See also Support-Challenge Matrix
    • in team leadership, 81
    • toward domination, 88–89
    • working through, 188–189
  • Thought(s):
    • about yourself, 77
    • patterns of, 62
    • positive vs. negative, 76–77
  • Three Power Questions for Self-Preservation, 27, 28
  • Thucydides, 22
  • Time:
    • common language regarding, 158
    • to keep others from pit of despair, 121
  • Tone, 59
  • Toxic cultures, 163–166
  • Training, multiplication by, 141–142
  • Transformation, xi–xii. See also specific topics
    • into being someone worth following, 188
    • as prerequisite for multiplication, 17
    • questions leading to, 14
    • secret to, 106–108
    • and self-awareness, 67–68
  • Transplanting people among cultures, 171–172
  • Trust:
    • and consistency, 75
    • in credibility, 178–182
    • establishing, 39
    • and integrity, 182–183
    • and lack of self-awareness, 66
    • with liberating leaders, 51
  • Truth, spoken in love, 98, 141
  • Tuason, Danielle Tolentino, 110
  • Tulley, Paula, 82
  • Turcanu, Adriana, 111
  • Turnover, company culture and, 165
  • Unconscious competence, 115–117
  • Unconscious incompetence, 63, 64, 70, 115–118
  • Underwood, Ryan, 22–23
  • Unexamined leaders, 58
  • Unrealistic expectations, 39–41, 124
  • Values:
    • culture shaped by, 159
    • focus on vision vs., 165
    • framework of, 156
  • Victim mentality, 25
  • Vision:
    • culture shaped by, 159
    • focus on values vs., 165
    • to keep others from pit of despair, 121
    • staying focused on, 197
  • Vocabulary, in organizational culture, 156–158
  • “Want to,” “have to” vs., x
  • Weak leaders, working for, x
  • Weaver, Kevin, 61
  • Wisdom, intentional transfer of, see Multiplication
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