- Abdicating leadership, 42, 49–50
- in community, 84
- expectations in, 127
- in family, 78, 79
- subcultures with, 168
- on teams, 81
- Accidental leadership, 74, 75, 136, 160
- Accidental life/living, 57, 74, 78
- Acclimation:
- in climbing Mount Everest, ,
- of leaders, 21
- and self-awareness, 57, 59
- by Sherpa, 20
- Accountability:
- in developing others, 130–133
- of leaders, 21
- Acknowledging your journey, 14–15
- Actions:
- consequences of, 63–65
- of lazy leaders, 89
- patterns of, 62. See also Patterns of actions and behavior
- power of, 88–89
- reality resulting from, 65
- self-awareness of, 63–64
- showing your intent in, 103
- The Advantage (Pat Lencioni), 173
- All talk, no action leaders, 181
- Apprenticeship, multiplication by, 143–146
- Aristotle, 162
- Arrogance, 21, 136
- Atmosphere:
- Atmosphere for growth, 155–174
- goals for healthier culture, 172–174
- greenhouse metaphor for, 159–160
- language components of, 157–158
- leader's commitment to, 174
- responsibility for, 160–163
- shaping culture, 157
- subculture levels, 166–171
- and toxicity, 163–166
- transplanting people among cultures, 171–172
- Attention, lack of, 180–181
- Authenticity, 72, 73, 90
- Authority, of Sherpa, 175
- Backler, Eddie, 35–36
- Bassford, Toby, 144–146
- Beede, John, –8, 135
- Behavior, patterns of, 62. See also Patterns of actions and behavior
- Being “for others,” 105–106. See also Fighting for highest good of others
- Being someone worth following, 175–190, 198
- as being a liberator, 185–188
- credibility in, 178–182
- eliminating gaps in, 184–185
- establishing support in, 39
- in everyday reality, 183–184
- integrity in, 182–183
- making the decision for, 21
- questions for, 54
- through continuous growth, 188–190
- Belief(s):
- expectations as, 123
- in leaders, xi
- in organizational culture, 156
- of Sherpa, ix
- Bell, Tom, 132
- Bell Lumber & Pole, 132
- Blame, 63
- Bocaneala, Diana, 86–87
- Body language, 58–60
- Branch, John, 96
- Breakthroughs:
- in developing others, 117–118
- for 100X leaders, 30–31
- Breakthrough Moment from Unconsciously Incompetent to Consciously Incompetent, 117, 118
- Burch, Noel, 115
- Busyness, 59
- Challenge, see Support and challenge
- Change:
- in children, 103, 104
- in culture, 165, 169
- depth of, 72, 100–101, 197
- helping others toward, 101–104. See also Developing others
- inspiring, see Liberating leadership
- intentional, 74–75
- and metaphorical mirror, 106
- for 100% leadership, 58
- and organizational subcultures, 166–171
- in our reality, 60, 61
- in patterns of behavior/action, 64–66, 72, 74
- in subcultures, 168
- in yourself, xii–xiii. See also Developing you
- Charles White Company, 35
- Children, change in, 103, 104
- Chomolungma, 20, 76. See also Mount Everest
- Choosing to climb, –18
- acknowledging your journey to date in, 14–15
- as aiming higher,
- areas of concentration in, 10–11
- authors' experiences of, 192–194
- because you can't give what you don't possess, 15–17
- health check in, 13–14
- importance of, 18
- to 100X leadership, –10
- preclimb checklist for, 17–18
- questions to ask prior to, 200–201
- Choosing your guides, 198–199
- Coaching, multiplication by, 142–143
- Columbia University, 165
- Commitment(s):
- in apprenticeships, 145
- to changing your tendencies, 66–67
- to depth of change, 100–101
- to intentional self-improvement, 21
- in journey to self-awareness, 60
- to liberating others, 100
- Communication:
- of expectations, 124–129
- by informing, 140–141
- language components of culture, 157–158
- by others, effect of, 15
- through body language, 58–60
- Community:
- expectations of, 129
- leadership in, 83–84
- Competence:
- conscious, 115, 116, 118, 119
- and credibility, 178
- expectations of, 117
- in reviewing performance, 132
- of Sherpa, 175
- unconscious, 115–117
- Compliance, 45
- Confidence, 18, 76
- Conflict, 127
- Connectedness, 72
- Conscious competence, 115, 116, 118, 119
- Conscious incompetence, 38–39, 64, 115, 116, 118, 120
- Consequences of actions, 63–65
- Consistency, 21
- in being someone worth following, 184–185
- in calibrating support and challenge, 122
- in dominating leaders, 89
- intentionality leading to, 75–76
- modeling, 72
- in organizational communication, 157
- in reinforcing culture, 159
- in team leadership, 81
- Continuous growth, 188–190
- Continuous performance review, 130–133
- Conversations:
- of continuous performance review, 130–133
- of others, effect of, 15
- Cornelius, Scott, 80
- Cost:
- of apprenticeship, 145
- of climbing, 33–34
- of multiplication, 194
- Courage, 22
- Courtesy, 88–89
- Creating 100X cultures:
- atmosphere for growth, 155–174
- by being someone worth following, 175–190
- Sherpa challenge in, 191–204
- Credibility, 178–182, 184–185
- Cultural success factors, 173
- Culture(s), 156
- with abdicating leaders, 49
- as atmosphere, 156, 159–166. See also Atmosphere for growth
- changing, 165, 169
- defined by expectations, 127
- defined by leaders, 69, 156, 159
- definitions of, 156
- with dominating leaders, 45
- of empowerment and growth, 21
- of fear, 88
- greenhouse metaphor for, 159–160
- healthy, 172–174
- with liberating leaders, 51
- multiple, 156
- people toxic to, 125
- performance issues related to, 131
- and productivity, 165
- with protecting leaders, 46
- shaping, 157, 162–163. See also Creating 100X cultures
- toxic, 163–166
- and turnover, 165
- Daniel, Mickey, 67–68
- Default mode, 62, 72, 74
- Depth of change, 72, 100–101, 197
- Developing an Intentional Transfer Plan, 148, 149
- Developing others, 113–122. See also Getting others to higher levels; Multiplication
- accountability when, 130–133
- breakthroughs in, 117–118
- and Hierarchy of Competence, 115–119
- key to, 122
- and legacy of 100X life, 114
- necessary conditions for, 96–97
- pit of despair in, 116, 119–121
- what leader must provide for, 121
- Developing Others model, 116, 117
- Developing you. See also Transformation
- choosing to climb, –18
- and Five Circles of Influence, 71–91
- the making of a 100X leader, 19–34
- self-awareness in, 57–70
- Support Challenge Matrix in, 35–55
- Doe, Taylor, 171–172
- Dominating leadership, 42–46
- in family, 79
- health effects of, 163
- impossible expectations in, 124
- improving tendencies toward, 88–89
- in multiple circles of influence, 87–88
- subcultures with, 168
- on teams, 81
- Drange, Paul, 121–122
- Driscoll, Suraya, 30–31
- Drucker, Peter, 157
- Emotional intelligence, , 59–60
- Empowerment:
- culture of, 21, 161
- in liberating leadership, 50
- by 100X leaders, 104
- Encouragement, to keep others from pit of despair, 121
- Engagement:
- and company culture, 165
- in healthy culture, 173
- with liberating leadership, 45
- managing subcultures for, 169–171
- Engagement Bell Curve, 169–170
- Entitlement, with protecting leadership, 46
- EOTE Coffee Company, 16, 17
- Equipment, common language regarding, 158
- Everest (movie), 177
- Expectations:
- of dominating leaders, 88
- impossible, 124
- of levels of competency, 117
- managing, 123–129
- mastering, 122
- of others, effect of, 15
- in protecting leadership, 46
- sharing, 90
- unmet, 123
- unrealistic, 39–41, 124
- Expectations Scale, 123, 124, 129
- Eye contact, 59
- Family:
- culture of, 156
- expectations of, 129
- ignoring, 78–79
- inhibitions in, 26
- leadership of, 72, 73, 78–81
- Farmer, Deanna, 130
- Fear, 25, 27–30
- abdication due to, 49
- creating culture of, 88
- in dominating leadership, 44
- engendered by unrealistic expectations, 39–40
- in toxic cultures, 164–165
- Fighting for highest good of others, 36, 106–112, 198
- moving from serving to, 111–112
- recognizing time for, 108–110
- Filer, Cindi, 47–48
- Five Circles of Influence, 72–73
- assessing behaviors in, 84–85
- community, 83–84
- family, 78–81
- managing expectations in, 129
- organization, 82–83
- self, 76–78
- and Support-Challenge Matrix, 84–85
- team, 81–82
- Five Voices color code test, 84–85
- Focus:
- Ford Motor Company, 173
- “For others” mindset, 105–106, 201
- Fruitfulness, 174
- Gap(s):
- credibility, 180–181, 184–185
- eliminating, 184–185
- integrity, 182–185
- Getting others to higher levels:
- developing others, 113–122
- holding people accountable, 130–133
- liberating leadership for, 95–112
- managing expectations, 123–129
- through multiplication, 135–152
- GiANT TV, 198, 205
- GiANT Worldwide, 107, 192, 199
- Giving, of what you don't possess, 16
- González, Ricardo, 156
- Gordon International Training, 115
- Green, Nick, 43
- Greenhouse metaphor, for culture, 159–160
- Growth:
- continuous, 188–190
- and culture as atmosphere, 159–166. See also Atmosphere for growth
- culture of, 21, 161
- of leaders, 162
- and a life worth living, 57
- Guides, choosing, 198–199
- Habit(s):
- culture built from, 162
- domination as, 44
- excellence as, 162
- in fighting for others' highest good, 109
- reality resulting from, 65–66. See also Patterns of actions and behavior
- “Have to,” “want to” vs.,
- Healthy cultures, 172–174
- Healthy leaders, –9. See also 100X leaders/leadership
- checkup for, 13–18
- consistency of, 75–76
- healing for, 107
- as leaders worth following, 69–70
- for multiplication, 17
- Heifetz, Ronald, 37–38
- Hiding, 28–29
- Hierarchy of Competence, 115–119
- Highest good in others. See also Getting others to higher levels
- fighting for, 36, 106–112
- taking others higher, 97–100
- Hill, Joe, 31
- Hillary, Edmund, 57, 191–192
- Hinting, 46–47, 126
- Hodge, Hunter, 150
- Holistic leadership,
- Holm, Jeff, 161
- Holm, Molly, 79
- Honesty, 98
- Horrell, Mark, 191–192
- Humility, 18, 21, 74, 76, 199, 204
- Hutchins, Brandon, xii
- Ildan, Mehmet Murat, 95
- Impossible expectations, 124
- Incompetence:
- conscious, 38–39, 64, 115, 116, 118, 120
- unconscious, 63, 64, 70, 115–118
- Increasing Conscious Competence, 119
- Influence, 71–91
- circles of, xi. See also Five Circles of Influence
- and consistency, 75–76
- and credibility or integrity gaps, 178–183
- of dominating leaders, 44
- in extreme busyness, 59
- and growth, 162
- as inside-out game, 73
- and intentionality, 75
- in leadership, 69
- of liberating leaders, 50
- in liberation journey, 74–75, 86–91
- maximizing, 38
- self-awareness for, 73
- in your community, 83–84
- in your family, 78–81
- in your organization, 82–83
- on yourself, 76–78
- in your team, 81–82
- Information proliferation, xi
- Informing, multiplication by, 140–141
- Inhibitions, 24–27
- evaluating, 26–27
- in multiplication kryptonite, 151–152
- prohibitions vs., 24–25
- Inner health, 197
- Inner voice, 76
- Integrity, 182–183
- eliminating gaps in, 184–185
- modeling, 72
- of Sherpa, 175–176
- Intentionality, 75
- in changing tendencies, 66–67
- in choosing actions, 63, 64
- in creating culture, 161
- in defining culture, 156
- in every area of life, 185
- in family circle, 79
- in journey toward liberating leadership, 74–76
- in leadership, 74
- in leadership journey, 195
- legacy of, 114
- in liberating others, 100
- in living, , 57–58
- in multiplication, 136–140, 148–151
- in self-improvement, 21
- of Sherpa, 36
- in targeting areas of growth/learning, 61
- Intentional transfer plan, 148–151
- Intent of leaders, 54
- Into Thin Air (Jon Krakauer), 176
- Irrelevance, 181, 183
- Kaloostian, Damita, 51–62
- Kersey, Kayla, 87–88
- Knowledge, intentional transfer of, see Multiplication
- Know Yourself to Lead Yourself, 60, 61, 65, 107. See also Self-awareness
- Kofron, Clay, 33–34
- Krakauer, Jon, 176
- Language:
- leveraging, 197
- in organizational culture, 156–158
- Language Components of a Healthy Culture, 157–158
- Lantz, Suzi, 186–188
- Lara, Mickie, 139
- Lazy leaders, 89
- Leader(s), –xi
- authentic, 72, 73, 90
- becoming the best, 199–200
- culture defined by, 69, 156, 159
- healthy, –9, 13–18, 69–70, 75–76, 107
- intentionality in, 57–58
- intent of, 54
- with lack of attention, 180–181
- lazy, 89
- 100X, see 100X leaders/leadership
- out-of-touch, 179–180
- in real life, xii
- responsibility for personal growth of, 162
- shaping of, 15
- subcultures defined by, 166–168
- toxic culture traced back to, 164–165
- traditional, 23
- training of, 20
- transformation of, xi–xii, 10. See also Developing you
- unexamined, 58
- who are all talk, no action, 181
- who are worth following, 69–70. See also Being someone worth following
- Leaders Define Culture tool, 166–168
- Leadership:
- accidental vs. intentional, 74, 75, 136, 160, 195
- applied, 20
- art of, 41
- for the benefit of others, xiii
- biggest problem in, 66–67
- defined, 37
- failure of, 75
- in Industrial Age, 72
- in living out principles, 68–69
- noble role of, 98
- 100X, see 100X leaders/leadership
- Leadership journey:
- acknowledging your, 14–15
- courage for, 22
- influence and support-challenge in, 86–91
- intentional growth in, 189–190
- as journey of being intentional, 195
- as journey of self-awareness, 60–66
- pit of despair in, 116, 119–121
- requirements for, 23
- tendencies and patterns in, 188–189
- as trainer of the leader, 20
- Learning:
- applied, xii
- to fight instead of serve, 111–112
- in multiplication by training, 141–142
- shift in ways of, xi
- Legacy:
- of 100X life, 114
- of leaders, 202, 203
- unlocking your magic for, 137–138
- Lencioni, Pat, 75, 172–173
- Lewington, Mark, 90
- Liberating leadership, 42, 50–52, 95–112, 202–203. See also 100X leaders/leadership
- commitment to depth in, 100–101
- in community, 84
- defined, 97
- different perceptions of, 90–91
- dominating leadership vs., 45
- in family, 79–80
- fighting for highest good in others, 108–110
- how to get people to change, 101–104
- influence and support-challenge in journey to, 86–91
- intentionality in journey toward, 74–76
- learning to fight instead of serve, 111–112
- managing subcultures in, 170–171
- moving toward, 52–54
- secret to transformation in, 106–108
- to take others higher, 97–100
- why being “for others” works, 105–106
- as worth following, 185–188. See also Being someone worth following
- Liberating Others tool, 97–98, 101, 143
- Liberators Intent, 103–104
- Life/living:
- Loftus, Gavin, 81–82
- Loss, fear of, 28
- Love:
- defined, 61
- in fighting for others' highest good, 109
- speaking truth in, 98, 141
- Magic:
- multiplication of, 137–140
- understanding your, 150–151
- Making Your Leadership Come Alive (Jeremie Kubicek), 41
- Managing expectations, 123–129
- in circles of influence, 129
- and communication of expectations, 125–129
- exercise for, 125
- Expectations Scale in, 123, 124
- and personality type, 124
- process for, 127–128
- Manipulation:
- in dominating leadership, 44, 89
- fear-inducing, 88
- health effects of, 163
- Marriage:
- inhibitions in, 26
- resetting expectations in, 129
- Maslow, Abraham, 115
- Mental ability,
- Mental makeup, 77
- “The Mental Strategies of Elite Climbing Sherpas” (Kate O'Keefe), 176–177
- Mindset:
- of being “for others,” 105–106, 201
- for climbing Everest, ,
- of “have to” vs. “want to,”
- of Industrial Age leaders, 72
- inhibitions in, 26
- of 100X leaders, 23–24
- of Sherpa, 76–77
- Mirror, metaphorical, 106
- Mistrust, with protecting leadership, 46
- Moore, Pattye, 71
- Moral character, 182–183
- Motivation:
- challenge as, 38
- of climbers, 136
- of 100X leaders, xiii
- as performance factor, 132
- Mount Everest, ix
- acclimating to, ,
- Backler's ascent of, 35–36
- Beede's ascent of, –8
- climbing, 95
- deaths on, 176, 177, 191–192
- death zone of, –5
- famous climbers of, 97
- Sherpa name for, 20, 76
- as trainer for Sherpa, 20
- Multiplication, xi–xii, 135–152. See also Developing others
- by apprenticeship, 143–146
- by coaching, 142–143
- cost of, 194
- defined, 10
- fruits of, 195
- and health of leader, 17
- by informing, 140–141
- intentional, 136–140
- intentional transfer plan for, 148–151
- of magic, 137–140
- and multiplication kryptonite, 151–152
- ranking your preferred methods of, 146–148
- by training, 141–142
- Multiplication kryptonite, 151–152
- Nielsen, Rasmus, 96
- Norgay, Tenzing, 113, 191–192
- Norms, in organizational culture, 156
- Nuru, –7
- O'Berski, Dan, 11–12
- Oechsner, Mike, 45–46
- O'Keefe, Kate, 76–77, 176–177
- Onboarding, 171–172
- 100 leaders, 198
- 100X assessment, 201
- 100X leaders/leadership, ix–x, 19–34. See also specific topics
- areas of life for, 10, 197–198
- authors' passion for, 199–200
- breakthroughs in, 30–32
- core motivation in, xiii
- counting the cost of, 33–34
- defined, –9
- health check for, 13–14
- key attributes of, 21
- leaders as multipliers, 23
- legacy of, 114
- mindset for, 23–24
- 100 leaders vs., 198
- overcoming inhibitions for, 24–27
- rewards of, 201–202
- secret of, xii–xiii
- self-learning in, 32–33
- self-preservation and, 27–31
- Onysko, Mary, 49–50
- Opinions, credible, 178
- Oppedahl, Mike, 29, 149–150
- Organization:
- culture of, 156
- expectations of, 129
- inhibitions in leadership inside, 26–27
- leadership in, 73, 82–83
- performance issues related to, 131
- shaping, 162–163
- Out-of-touch leaders, 179–180
- Overprotection, 29–30
- Patterns of actions and behavior:
- choosing to change, 66, 72, 74
- consequences of, 64–65
- in families, 80
- in fighting for others' highest good, 109
- in liberating others, 98
- self-awareness of, 62
- working through, 188–189
- Performance Diagnostic Tool, 130–133
- Personality:
- and culture, 156
- and expectations, 124
- Phillips, Suzanne, 103, 104
- Pit of despair, 116, 119–121
- Plotting your course, 196–198
- Positive thinking, 76–77
- Prairie at Post, 83–84
- Preclimb checklist, 17–18
- Pride, 136
- Productivity:
- and company culture, 165
- in healthy culture, 173–174
- Prohibitions, 24–25
- Protecting leadership, 42, 46–48
- in family, 79
- in multiple circles of influence, 89–90
- subcultures with, 168
- on teams, 81
- unrealistic expectations in, 124
- Proving yourself, 29–30
- Pulford, Paige, 99–100
- Rader, Greg, 129
- Rader, Tracy, 129
- Raising up, for transformation, 107–108
- Readiness to climb, 195–196
- Reality:
- being someone worth following in, 183–184
- changing, 60, 61
- everyday, 183–184
- and protecting leadership, 89–90
- quantifying, 201
- self-awareness of, 65–66
- Reflection, 197
- for abdicating leaders, 50
- on community leadership, 84
- for dominating leaders, 46
- on family leadership, 80
- for liberating leaders, 52
- and a life worth living, 57
- on managing expectations, 125
- on multiplication, 152
- on organization leadership, 83
- for protecting leaders, 48
- on self-leadership, 78
- on team leadership, 82
- on your journey to date, 14–15
- Re-Orient (Kevin Weaver), 61
- Reputation, 53, 62, 184
- Respect, 98
- Restoration, for transformation, 107
- Return on investment (ROI):
- in apprenticeship, 144
- in informing, 141
- in multiplication, 195
- in training, 142
- Rohn, Jim, 172
- ROI, see Return on investment
- Roles, common language regarding, 158
- Safety, common language regarding, 158
- Saxum, 138–139
- Security, 18
- Self-awareness, xii, xiii, 57–70, 197
- of actions, 63–64
- becoming self-aware, 21
- and body language, 58–60
- of consequences of actions, 63–65
- fear and, 28–29
- importance of, 68–69
- for influence, 73
- journey of, 60–66
- lack of, 59, 63, 65, 66
- of patterns of behavior or thought, 62
- of reality, 65–66
- of tendencies, 58, 60–62
- in those worth following, 69–70
- time needed to acquire, 188–189
- of transformed leaders, 67–68
- Self-honesty, 74
- Self-improvement, life worth living and, 57
- Self-leadership, xii, 72, 73, 76–78. See also Developing you
- as heart of leadership and influence, 196–197
- support and challenge in, 37
- Self-preservation, 27–31
- abdication as, 49
- power questions for, 27–29
- Serving, moving to fighting from, 111–112
- Sherpa, xii
- belief system of, ix
- challenge and support from, 36
- experience and quality of,
- expertise of, 95–96
- fears of, 27
- focus of, 200
- as leaders worth following, 70, 175–177, 204
- liberation by, 54
- mental strategies of, 176–177
- as metaphor for leader, 20–21
- and motivation of clients, 136
- nobility of, 135
- as 100X leaders, 19
- others helped by, 32
- physiology of, 96
- self-leadership by, 76–77
- and success of climb, 97
- support and challenge from, 38
- team atmosphere shaping by, 155
- training of clients by, 137
- Sherpa challenge, 191–204
- for becoming the best leader, 199–200
- choosing your guides, 198–199
- plotting your course, 196–198
- readiness to climb, 195–196
- and rewards of 100X life, 201–202
- Skills:
- intentional transfer of, see Multiplication
- for training, 141–142
- Social media, xi, 72
- Socrates, 57
- Speaking truth in love, 98, 141
- Standards, in organizational culture, 156
- Stone, Lee Anne, 138
- Stone, Renzi, 138–139
- Subcultures:
- health of, 83
- managing, 169–171
- and organizational change, 166–169
- Success:
- creating, 41
- cultural factors for, 173
- Support and challenge, 35–55
- calibrating, 21, 37–39, 97, 122
- consistency of, 122
- by dominating leaders, 88, 89
- establishing support before challenge, 39–41
- in fighting for others' highest good, 109, 111
- integrated into circles of influence, 184
- and intent of leaders, 54
- in journey to liberating leadership, 86–91
- meanings of, 38
- moving toward liberating leadership, 52–54
- as performance factor, 132
- by protecting leaders, 90
- for subcultures, 170–171
- Support-Challenge Matrix of, 41–54
- Support-Challenge Matrix, 41–54
- abdicating quadrant in, 42, 49–50
- in being a liberator, 185–186
- dominating quadrant in, 42–46
- and Five Circles of Influence, 84–85
- liberating quadrant in, 42, 50–52
- protecting quadrant in, 42, 46–48
- quadrants of, 42
- and subcultures, 166–168
- testing leaders against, 52–54
- Symbols, in organizational culture, 156
- Tact, 59
- “Taking out,” for transformation, 107
- Teachableness, 21
- Team:
- asking for leadership guidance from, 64
- culture of, 156
- defined, 81
- expectations of, 129
- inhibitions in leadership inside, 26–27
- leadership of, 73, 81–82
- Tendency(-ies):
- choosing to change, 66–67
- default, 62, 72
- in families, 80
- in liberating others, 98
- reality resulting from, 65
- self-awareness of, 58, 60–62
- of support and challenge, 38–39. See also Support-Challenge Matrix
- in team leadership, 81
- toward domination, 88–89
- working through, 188–189
- Thought(s):
- about yourself, 77
- patterns of, 62
- positive vs. negative, 76–77
- Three Power Questions for Self-Preservation, 27, 28
- Thucydides, 22
- Time:
- common language regarding, 158
- to keep others from pit of despair, 121
- Tone, 59
- Toxic cultures, 163–166
- Training, multiplication by, 141–142
- Transformation, xi–xii. See also specific topics
- into being someone worth following, 188
- as prerequisite for multiplication, 17
- questions leading to, 14
- secret to, 106–108
- and self-awareness, 67–68
- Transplanting people among cultures, 171–172
- Trust:
- and consistency, 75
- in credibility, 178–182
- establishing, 39
- and integrity, 182–183
- and lack of self-awareness, 66
- with liberating leaders, 51
- Truth, spoken in love, 98, 141
- Tuason, Danielle Tolentino, 110
- Tulley, Paula, 82
- Turcanu, Adriana, 111
- Turnover, company culture and, 165
- Unconscious competence, 115–117
- Unconscious incompetence, 63, 64, 70, 115–118
- Underwood, Ryan, 22–23
- Unexamined leaders, 58
- Unrealistic expectations, 39–41, 124
- Values:
- culture shaped by, 159
- focus on vision vs., 165
- framework of, 156
- Victim mentality, 25
- Vision:
- culture shaped by, 159
- focus on values vs., 165
- to keep others from pit of despair, 121
- staying focused on, 197
- Vocabulary, in organizational culture, 156–158
- “Want to,” “have to” vs.,
- Weak leaders, working for,
- Weaver, Kevin, 61
- Wisdom, intentional transfer of, see Multiplication
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