INDEX
The index that appeared in the print version of this title was intentionally removed from the eBook. Please use the search function on your eReading device for terms of interest. For your reference, the terms that appear in the print index are listed below
ABB
accountability
accounting
action orientation
“activist hedge funds”
activist shareholders
adaptability
agency problem
agenda for action
“Age of Agile”
Agile
definition of
at scale
understanding
Agile leaders
share buybacks and
stock market and
Agile Loans
Agile management
accounting and
before Agile Manifesto
at Cerner Corporation
commitment of
competitive advantage and
economic critique offered by
explaining to a CFO
financial critique offered by
goal of
hierarchy and
implementation of
implications of
legal critique offered by
in manufacturing
misunderstandings of
moral critique offered by
“New Age” talk and
operating under three laws
people management and
philosophical critique offered by
political critique offered by
practical critique offered by
practices
protecting from shareholder value thinking
at scale
spread of
strategy and
teams and
vs. traditional management
Agile managers
within the corporation
mastering role of
Agile Manifesto
Agile management before
first principle of
Agile movement
Agile Onboarding
Agile organizations
vs. bureaucratic organizations
hierarchy in
Agile software development, manifesto for
Agile teams. See also teams
agility, market-based approaches
Airbnb
Alcoholics Anonymous
alignment, autonomy and
Amazon
Kindle
Anthony, Scott
anthropologists
“anti-lean-startups” movement
Apache Software Foundation
Apple
iPad
iPhone
iPod
Music
“The Newton”
organizational change at
approach
Archstone
Aristotle project
ASUSTek
Auftragstatik
authority, hierarchy of
Autodesk
automakers
automobile industry
autonomous teams
autonomy
backlogs
backward-looking strategy, trap of
Bain & Company
Baldwin, Tammy
Barclays
Barnard, Chester
batches, working in
Beck, Kent
Beedle, Mike
behaviors, training for
benefits per cost
Benioff, Marc
Berkshire Hathaway
Berle, Adolf A., The Modern Corporation and Private Property
Bezos, Jeff
“big bang” change
Birkinshaw, Julian
Bjork, Aaron
BlackRock
board, support of
Boards of Directors
Borders
Bower, Joseph L.
Boynton, Andy
brand debt
Brooks, David
Brush, Michelle
the B Team
bubbles
bureaucratic organizations, vs. Agile organizations
business, real world of
business schools
California State Teachers’ Retirement System, known as CalSTRS
CALO
Caltius Capital Management
canals
Canon
Canton, Ohio
capitalism, vs. competition
Carlson, Curt
Innovation-for-Impact Playbook
Innovation: The Five Disciplines for Creating What Customers Want
Carlson’s Law
casino economy
Catherine II
“cellular church”
central bank
CEOs
Cerner Corporation
Agile Management at
Agile management at
Dev Academy
Dev Center
improvements to recruitment at
open source at
training problems at
training program at
change
managing
need for
as transformation
Cheyer, Adam
Chief Financial Officers
explaining agile management to
China, outsourcing to
Christensen, Clayton
Competing Against Luck
The Innovator’s Prescription
CH Robinson
Circuit City
Cirque du Soleil
Citibank
clarity
the Cloud
coaches
coaching
Coalition for Inclusive Capitalism
Coase, Ronald
Cockburn, Alistair
code ownership
code stewardship
coercion
Cohen, Michael D.
collaboration
customers and
innovation and
teams and
common physical space
communication
competence
competence-based interaction
hierarchy of
vs. capitalism
competitive advantage
competitive rivalry
in international marketplace
strategy and
complexity
computers
Computer Sciences Corporation
concepts
Conscious Capitalism
continuous delivery
embracing
“cookie principle”
Copernican revolution
in management
Copernicus, Nicolaus
“corporate cocaine”
“Corporate Investment and Stock Market Listing: A Puzzle?”
corporate raiders
corporations. See also share buybacks; shareholder value
challenge for Agile managers within
customers and
as job destroyers
return on assets
cost-oriented economics trap
Credit Suisse
cross-functional teams
Csíkszentmihályi, Mihály
“culture fit”
Cunningham, Ward
customers
bargaining power of
creating
customer feedback
customer focus
delighting (see also Law of the Customer)
end-users
focus on
internal
Law of the Customer
loss of customer confidence
primacy of
as “product owners”
ultimate
vs. users
wants vs. needs
customization
daily briefing sessions
daily standups
DARPA (the Defense Advanced Research Projects Agency)
decision making
Dell Inc.
Deloitte, Center for the Edge
Deming, W. Edwards
Denning, Stephen, The Leader’s Guide to Radical Management
dependability
dependencies, at team level
deregulation
design thinking
detailed command
Dev Academy
Dev Center
“Dev Essentials”
DevOps
definition of
embracing
Dewey, John
digital competency, acquiring
directions
direction-setting, philosophy of
disciplined execution
Discovery Weekly
dis-economies of scale
disruption
Divine Right of Kings
“doing more of the same,” strategy of
dominant framework
dot-com frenzy
Drucker, Peter
Drucker Forum
Dubey, Abeer
Dunbar, robin
“Dunbar number”
Dunn, Grover
early adopters
economic critique
economic decline
The Economist
egalitarianism
electric utilities
“emergency-free software”
emerging age
enablement, philosophy of
end-users
enlightened self-interest
entrants, new
Ericsson
Network Management unit in
Etsy
evaluation
“exceptions to the norm”
executive compensation
expectations, managing
experimenting
expertise, loss of
exploitation
exploration
externalization
“feature flags”
features, eliminating
Financial Accounting Standards Board
financial crashes
financial crisis of 2008
financial critique
financial development, effect on growth
financial engineering
financial sector
growth of
impact of shareholder value theory on
size of
Financial Times
Fink, Laurence
Fishman, Charles
focus
“fog of war”
Follett, Mary Parker
Ford, Paul
Fowler, Martin
Freedman, Lawrence
friction
Friedman, Milton
Capitalism and Freedom
Friedman, Tom, That Used to Be Us
Fuji-Xerox
gaming the system
“garbage can management”
“garbage can” theory of organization
GE
generally accepted accounting principles (GAAP)
German manufacturing, vs. U.S. manufacturing
Gerstner, Louis
getting to “done”
Git
GitHub
Gladwell, Malcolm
Global Agility Hackathon
globalization
glossary
Goebel, James
golden ages
Goldman Sachs
Goldratt, Eliyahu
goods
Goodwin, Doris Kearns, The Bully Pulpit
People Analytics division
Gorski, Peter
gradualist bottom-up approach
Great Recession
Grenning, James
groups
action orientation and
size of
Gulati, Ranjay, Reorganize for Resilience
Hackman, Richard
Hagel, John
Hamel, Gary
Harding, Robin
hardware
Harrison, John
Harry, Brian
Harvard Business Review
Harvard Business School
HDTV
health care
hierarchy
Agile management and
of authority
of competence
mindset and
pyramidal
Highsmith, Jim
“high-tech anthropology”
holacracy movement
Honda
Hornung, Paul
housing bubble
HP
Huillard, Xavier
humanist management
Hunt, Andrew
ideas, transformative
IHS Jane
information
Innosight
Innovation-for-Impact Playbook
innovation(s)
impact of shareholder value theory on
“innovate or die”
market-creating
resources diverted from
in short stages
technology and
institutional investors
integration, ensuring continuous
internal customers
international marketplace, competition in
International Monetary Fund (IMF)
the Internet
Internet of Things (IoT)
interruption, avoiding
Intuitive Surgical spin-off
investors
“invisible hand”
iteration
Jackson, Chris
Japan
JCPenney
Jeffries, Ron
Jensen, Michael
Jensen, Michael C.
“CEO Incentives—It’s Not How Much You Pay, But How”
“Theory of the Firm”
Jobs, Steve
organizational change and
Johnson, Chris
Jones, D. T., The Machine That Changed the World
JPMorgan Chase
Kanban
definition of
Karpoff, Jonathan
Karras, Alex
Katzenbach, Jon
Kauffman Foundation
Kepler, Johannes
Kern, Jon
Kickstarter
Kim, W. Chan, Blue Ocean Strategy
Kindle
Kittlaus, Dag
Kleiner, Art
knowledge
knowledge work
Kodak
Kostin, David
Kotter, John
Kuhn, Thomas
The Structure of Scientific Revolutions
Laloux, Frederic
language
large-scale operations, through platforms
Law of the Customer
practices of
Law of the Network
Law of the Small Team
common practices of agile small teams
mindset and
practices of
as presumption
Lazonick, Bill
leadership
leadership tools
unlearning
lean
definition of
“lean manufacturing”
lean startups
lean-startup thinking
Learning Consortium for the Creative Economy
Lee, D. Scott
legal critique
Lehman Brothers, collapse of
Lenzi, Lou
Lyft
Ma, Jack
The Machine That Changed the World
Mackey, John
Magretta, Joan, Understanding Michael Porter
Mainardi, Cesare
management
Agile (see Agile management)
management thinking
management tools
management traps
traditional vs. Agile
management journals
“managerial capitalism”
Manifesto for Software Development. See also Agile Manifesto
manufacturing
Agile management in
U.S. vs. German
March, James G.
Marick, Brian
Mark, Bill
market-based approaches
market-creating innovation
impact of share buybacks on
market-creating value propositions
four components of
market leadership
markets, studying
Marshall, Barry
Martin, Gerald S.
Martin, R.
Martin, Robert C.
Martin, Roger, Fixing the game
Maslow, Abraham
Mason, Paul
mass production
mastery
Mattis, James
Mauborgne, Renée, Blue Ocean Strategy
Mayo Elton
McChrystal, Stanley
Team of Teams
McGrath, Elizabeth
McGrath, Rita Gunther, The End of Competitive Advantage
McGregor, Douglas
McKinsey & Company
McManus, John
McMaster, H. R.
Mead, Margaret
Means, Gardiner C., The Modern Corporation and Private Property
Meckling, William H.
“Theory of the Firm”
unanticipated risks of
the media
Mellor, Steve
Mendel, Gregor
Menlo Innovations
mentorship
methodology
micromanaging, avoiding
Microsoft
Developer Division
Executive Briefing Center
implementing Agile at scale
investing in people
Office
Team Foundation Server team
Visual Studio Team Services
Windows Division
mindset
“minimum viable product”
mission command
mobility, engineering
monetary policy
monetization
money, low-cost
Monitor Group
moral critique
Morningstar
Moser, Harry
Motorola
multidisciplinary thinking
Murphy, Kevin J., “CEO Incentives—It’s Not How Much You Pay, But How”
Murray, Alan
Musk, Elon
NABC (need, approach, benefits per cost, competition)
need
Netflix
networks
compelling goals and
comprising small groups
horizontal vs. vertical
Law of the Network
legal framework of
network model
organizations as
size of
as sum of small groups
new conceptual framework
Newett, Ed
“The Newton”
Nokia
Nonaka, Ikujiro, “The New New Product Development Game”
noncompete agreements, proliferation of
noncustomers, understanding
nonusers, explicit attention to
Noonan, Peggy
nuclear winters
Nunes, Paul
obliquity, principle of
offshore, urge to
Ogle, Matt
Olsen, Johan P.
openness
open source, at Cerner Corporation
operating at scale
operational agility
at enterprise level
at team/unit level
operational management
opportunity pull
options reasoning
organizations
bureaucratic vs. Agile
network model of
as networks
organizational culture
organizational structure
organizational tools
outcome-oriented decision making
outputs
oversimplification, risk of
ownership
P&Ls
Packer, George
Paine, Lynn S.
pairing
paradigm shifts
new management paradigm
in science
partners
pension funds
people
investing in
people management
Perez, Carlota
Technological Revolutions and Financial Capital: The Dynamics of Bubbles and Golden Ages
Technological Revolutions and Techno-Economic Paradigms
personalized services
Peters, Tom
Petraeus, David
philosophical critique
Pink, Dan
Pisano, Gary
through platforms, large-scale operations
platforms
political critique
politicians
Polizzotto, Len
Polman, Paul
Ponzi schemes, reverse
Porter, Michael
five forces of
“How Competitive Forces Shape Strategy”
portfolio approach
Potemkin, Grigory
power tools
practical critique
pre-paradigm phase
price gouging
PricewaterhouseCoopers
“The Future of Industries: Bringing Down the Walls”
principle of obliquity
principle of total openness
processes
producers
productivity, worker compensation and
product life cycle, shortening of
product malleability, increasing
“product owners”
products, substitute
“profit potential of an industry”
progress, monitoring
prosperity
creating
simulation of
prototypes
psychological safety
Ptolemy, Claudius
public policymakers, buybacks and
punishments
purpose
quality, building
radical transparency
rail
rating agencies
Reagan, Ronald
recruitment
regulators
Reichheld, Fred
Relational Investors
Research in Motion
Reshoring Initiative
Resnick, Alice
retrospective reviews
Reuters
revolutionary science
Rigby, Darrell K., “Embracing Agile”
Riot Games
Roman Catholic theology
Roosevelt, Franklin D.
Rosenberg, Jonathan, How Google Works
Royal Bank of Scotland
Rozelle, Pete
Rumsfeld, Donald
Saab, Gripen fighter jet
Saddleback Church
Salesforce
Samsung
Sarnoff Corporation
scale
dis-economies of scale
operating at
through platforms
scenarios
Schmidt, Eric, How Google Works
Schwaber, Ken
Schwieters, Norbert
science, paradigm shifts in
Scrum
Scrum Alliance Inc.
Sculley, John
SD Learning Consortium (SDLC)
Sears
“secret sauce”
sector boundaries
collapse of
sectors, lost
Securities and Exchange Act
Rule 10b-18
Securities and Exchange Commission (SEC)
self-forming teams
services
share buybacks
Agile leaders and
Agile managers and
beneficiaries of
defending
growth of
trap of
shareholders, focus on
shareholder value. See also shareholder value thinking
degraded version of theory
philosophical origins of
shareholder value thinking
theory of maximizing
trap of
true
unanticipated risks of
unsound legal case for
shareholder value thinking
origins of
principal goal of
protecting Agile management from
share prices
fixing
Shaughnessy, Haydn
Sheridan, Richard
Shih, Willy
Shiller, Robert, Finance and the Good Society
short cycles, work in
short-termism
Siemens
Silicon Valley
Simon, Herbert A.
Sinclair, Upton
Sinofsky, Steven
Siri
the Skoll Foundation
Skype
small groups
Small Team, Law of the
Smith, Adam
The Theory of Moral Sentiments
Wealth of Nations
Smith, Douglas
software. See also specific companies and applications
growing role of
software developers
software development
Sony
Southwest Airlines
Spotify
Discovery Weekly
SRI Card
SRI International
Artificial Intelligence Center
Innovation-for-Impact Playbook
NABC value proposition for Siri
SRI’s “NABC Value Proposition” for Siri
Stalk, George
standups, daily
Stanford Research Institute. See also SRI International
Starbucks
startups
“anti-lean-startups” movement
lean startups
partnering with
State Street Bank
steel
Stern School of Business
Stewart, Matthew, The Management Myth
Stiglitz, Joe
stock market. See also share buybacks; shareholder value
agile leaders and
stock-price manipulation
Stout, Lynn, The Shareholder Value Myth
Strategic Agility
path to
principles of
as by-product of operational agility
strategy
as activity rather than place
business
competition and
emancipation of
“essence of”
history of
information-based approach to
military
organizationally inclusive
Porter’s five forces model of
strategic design
strategic planning
top-down approach to
Strategy & Leadership
strategy consultants
strengths, building on existing
structure
substitute products
Summers, Larry
Sun Tzu, The Art of War
suppliers, bargaining power of
support, ensuring top-level
“sustainable competitive advantage”
Sutherland, Jeff
“Embracing Agile”
Sutherland, J. J.
Sweetman, Bill
Takeuchi, Hirotaka
“Embracing Agile”
“The New New Product Development Game”
targets, identifying
tax relief, prospect of
Taylor, Frederick
Taylorism
teams. See also Law of the Small Team
accountability and
autonomy of
bureaucratic vs. Agile
changing team membership
collaboration among
command of
cross-functional
dependability of
exchange of staff between
five key dynamics
high-performance
impact of work
language of
meaning of work
motivation and
as product
psychological safety of
self-forming
self-managing
self-organizing
size of
structure and clarity
“team fit”
team ownership
of teams
traditional management and
trust and
in the U.S. Army
technical debt
technology
adaptability and
innovation and
telecommunications
Tesla
Model S
Thatcher, Margaret
Thiel, Peter
thought leaders
3D printing
throughput accounting
Timken Company
TimkenSteel
toll collecting
top-down big bang approach
top-down bureaucracies
Total Cost of Ownership Estimate
total openness, principle of
Toyota
traditional management
vs. Agile management
teams and
trainers
training
transformation
transformative ideas
transparency
trust
teams and
Uber
UBS
ultimate customers
Unilever
United Airlines
unlearning
U.S. Air Force
U.S. Army
Task Force in Iraq
U.S. Defense Department
U.S. economy, excessive financialization of
users
vs. customers
existing
U.S. Financial Crisis Inquiry Commission
U.S. manufacturing, vs. German manufacturing
value. See also shareholder value more value from less work
systematic extraction of (see also share buybacks; value extraction)
value creation, virtuous cycle of
value-creation forums
value-driven perspective
value extraction
growth of
vicious cycle of
value-propositions, four components of market-creating
value propositions, NABC value proposition
Van Bennekum, Arie
Ventkataraman, Anand
vision
Volkswagen
von Clausewitz, Carl, On War
Von Moltke, Helmuth
Auftragstaktik
VUCA (volatile, uncertain, complex, ambiguous) world
Warby Parker
Warren, Rick
waterfall implementation
Waterman, Abraham
Waterman, Robert
Welch, Jack
Wells Fargo
White, Mary Jo
Wiens, Jacob
Wikipedia
Wilmot, Bill
Winarsky, Norman
Womack, J. P., The Machine That Changed the World
work
impact of
limited
meaning of
in short cycles
without interruption
work cycles
work jams
worker compensation, productivity and
workforce
discouraged
impact of shareholder value theory on
work-in-progress, limiting
work jams
work teams, self-managing
Wulf, Julie
zero-sum proprietary trading in derivatives
Zoom