Chapter 1: To Meet or Not to Meet, That Is the Question
Chapter 2: Meeting Management Best Practices
Establish the Meeting Foundation
Design the Meeting to Meet the Objectives
Determine the Meeting Participants
Establish Meeting Ground Rules
Conduct the Meeting Using Appropriate Facilitation Techniques
Chapter 3: Facilitation–It’s an Art and a Science
Facilitation versus Subject Matter Expertise
The Roles and Responsibilities of the Facilitator
Chapter 4: The Business Analyst’s Facilitation Toolkit
Chapter 5: Requirements Elicitation Meetings
Individual and Small Group Interviews
Facilitated Requirements Elicitation Workshops
Chapter 6: Requirements Analysis Meetings
Business Process Modeling Workshops
Chapter 7: Requirements Specification Review Meetings
Requirements Specification Review Meeting
Chapter 8: Deliverable Verification and Validation Meetings
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