John Elliott, No. CCIE 2095, has worked in communications for 15 years and has been at Cisco more than 8 years. He has worked with 802.11 technologies since Cisco acquired Aironet in 1999 and has worked with deployments of 802.11 both large and small using 802.11a, 802.11b, and 802.11g. He also has extensive experience in wireless security and has worked with many customers in deploying 802.1x, Wi-Fi Protected Access (WPA), WPA2, and other security technologies. He has also worked in deployments of wireless managements systems such as the Cisco WLSE. John earned a bachelor of science in computer science at the University of Arkansas at Fayetteville.

Fred Niehaus is a technical marketing engineer for the wireless networking business unit at Cisco Systems, Inc. Fred has extensive customer contact and is responsible for developing and marketing enterprise-class wireless solutions using Cisco Aironet and Airespace Series Wireless LAN products. Before joining the Cisco wireless networking business unit as a result of the acquisition of Aironet, Fred worked as a support engineer for Telxon Inc., designing some of the very first wireless implementations for customers such as Wal-Mart, Ford, Hertz Rent-ACar, and Kroger. Fred has been in the data communications and networking industry for the past 20 years and holds a Radio Amateur (Ham) License “N8CPI.”

Jack Unger, founder and president of Ask-Wi.Com, Inc., and Wireless InfoNet, Inc., has served the broadband wireless industry continuously since 1993 designing, installing, troubleshooting, and optimizing wireless networks. Jack also serves as a wireless-industry trainer and author. His vendor-neutral handbook, Deploying License-Free Wireless Wide-Area Networks, was published in 2003 by Cisco Press. In workshops across the United States and Canada, Jack has personally trained more than 1500 ISP personnel in the deployment of outdoor wireless networks.