4. Leveraging The Change Leader's Roadmap
by Daryl R. Conner, Dean Anderson, Linda Ackerman Anderson
The Change Leader's Roadmap: How to Navigate Your Organization's Transformation, Second Edition
- Copyright
- PREMIUM CONTENT FOR THE CHANGE LEADER'S ROADMAP
- FOREWORD
- PREFACE
- ACKNOWLEDGMENTS
- INTRODUCTION
- 1. Upstream Change
- 1. PHASE I: Prepare to Lead the Change: Start Up, Staff, and Create Your Case for Change
- 1.1. HEARING THE WAKE-UP CALL
- 1.2. PHASE I: PREPARE TO LEAD THE CHANGE
- 1.3. ACTIVITY I.A: START UP AND STAFF CHANGE EFFORT
- 1.4. ACTIVITY I.B: CREATE CASE FOR CHANGE AND DETERMINE INITIAL DESIRED OUTCOMES
- 1.4.1. Task I.B.1: Design Process for Creating Case for Change and Initial Desired Outcomes
- 1.4.2. Task I.B.2: Assess Drivers of Change
- 1.4.3. Task I.B.3: Clarify Type of Change
- 1.4.4. Task I.B.4: Identify Leverage Points for Change
- 1.4.5. Task I.B.5: Perform Initial Impact Analysis
- 1.4.6. Task I.B.6: Clarify Target Groups and Scope
- 1.4.7. Task I.B.7: Determine Degree of Urgency
- 1.4.8. Task I.B.8: Determine Desired Outcomes and Compile Case for Change
- 1.5. SUMMARY
- 2. PHASE I: Prepare to Lead the Change: Assess and Build Your Organization's Readiness and Capacity, and Build Leaders' Capability to Lead the Change
- 2.1. ACTIVITY I.C: ASSESS AND BUILD ORGANIZATION'S READINESS AND CAPACITY
- 2.2. ACTIVITY I.D: BUILD LEADERS' CAPABILITY TO LEAD THE CHANGE
- 2.2.1. Task I.D.1: Assess Leaders' Capability to Lead the Change
- 2.2.2. Task I.D.2: Ensure Leaders Model Desired Mindset and Behavior
- 2.2.3. Task I.D.3: Build Leader Commitment and Alignment
- 2.2.4. Task I.D.4: Develop Leaders' Change Knowledge and Skills
- 2.2.5. Task I.D.5: Develop Executive and Change Leadership Teams
- 2.2.6. Task I.D.6: Support Individual Executives and Change Leaders
- 2.3. SUMMARY
- 3. PHASE I: Prepare to Lead the Change: Clarify Your Overall Change Strategy
- 3.1. ACTIVITY I.E: CLARIFY OVERALL CHANGE STRATEGY
- 3.1.1. Task I.E.1: Design Process for Building Change Strategy
- 3.1.2. Task I.E.2: Define Values and Guiding Principles
- 3.1.3. Task I.E.3: Clarify Governance and Decision-Making
- 3.1.4. Task I.E.4: Determine Required Initiatives and How to Unify Them
- 3.1.5. Task I.E.5: Determine Fit and Priority of Change Effort
- 3.1.6. Task I.E.6: Create Multiple Project Integration Strategy
- 3.1.7. Task I.E.7: Identify Bold Actions
- 3.1.8. Task I.E.8: Clarify Engagement Strategy
- 3.1.9. Task I.E.9: Design Overall Communication Plan
- 3.1.10. Task I.E.10: Determine Change Acceleration Strategies
- 3.1.11. Task I.E.11: Secure Commitment for Resources
- 3.1.12. Task I.E.12: Identify Milestones and Timeline, and Compile Change Strategy
- 3.2. SUMMARY
- 3.1. ACTIVITY I.E: CLARIFY OVERALL CHANGE STRATEGY
- 4. PHASE I: Prepare to Lead the Change: Build the Infrastructure and Conditions to Support Your Change Effort
- 4.1. ACTIVITY I.F: BUILD INFRASTRUCTURE AND CONDITIONS TO SUPPORT CHANGE EFFORT
- 4.1.1. Task I.F.1: Initiate Strategies for Dealing with Political Dynamics
- 4.1.2. Task I.F.2: Create Conditions for Success
- 4.1.3. Task I.F.3: Identify Process for Creating Shared Vision
- 4.1.4. Task I.F.4: Design Information Generation and Management Strategies
- 4.1.5. Task I.F.5: Initiate Course Correction Strategy and System
- 4.1.6. Task I.F.6: Initiate Strategies for Supporting People Through Emotional Reactions and Resistance
- 4.1.7. Task I.F.7: Initiate Temporary Change Support Mechanisms
- 4.1.8. Task I.F.8: Determine Measurements of Change
- 4.1.9. Task I.F.9: Initiate Temporary Rewards
- 4.1.10. Task I.F.10: Determine Phase II Through V Roadmap
- 4.2. SUMMARY
- 4.1. ACTIVITY I.F: BUILD INFRASTRUCTURE AND CONDITIONS TO SUPPORT CHANGE EFFORT
- 5. Phase II: Create Organizational Vision, Commitment, and Capability
- 5.1. ACTIVITY II.A: BUILD ORGANIZATIONAL UNDERSTANDING OF CASE FOR CHANGE, VISION, AND CHANGE STRATEGY
- 5.2. ACTIVITY II.B: INCREASE ORGANIZATION'S CAPABILITY TO CHANGE
- 5.3. SUMMARY
- 6. Phase III: Assess the Situation to Determine Design Requirements
- 1. PHASE I: Prepare to Lead the Change: Start Up, Staff, and Create Your Case for Change
- 2. Midstream Change
- 7. PHASE IV: Design the Desired State
- 8. PHASE V: Analyze the Impact
- 9. PHASE VI: Plan and Organize for Implementation
- 9.1. ACTIVITY VI.A: DEVELOP IMPLEMENTATION MASTER PLAN
- 9.1.1. Task VI.A.1: Design Process to Develop Implementation Master Plan
- 9.1.2. Task VI.A.2: Identify Impact Solutions and Action Plans
- 9.1.3. Task VI.A.3: Integrate Solutions and Action Plans and Compile Implementation Master Plan
- 9.1.4. Task VI.A.4: Design Strategies to Sustain Energy for Change
- 9.1.5. Task VI.A.5: Determine Resources, Pacing Strategy, and Timeline
- 9.2. ACTIVITY VI.B: PREPARE ORGANIZATION TO SUPPORT IMPLEMENTATION
- 9.3. SUMMARY
- 9.1. ACTIVITY VI.A: DEVELOP IMPLEMENTATION MASTER PLAN
- 3. Downstream Change
- 10. PHASE VII: Implement the Change
- 11. PHASE VIII: Celebrate and Integrate the New State
- 12. PHASE IX: Learn and Course-Correct
- 4. Leveraging The Change Leader's Roadmap
- 13. Putting The Change Leader's Roadmap into Practice
- 14. Opportunities for Leveraging The Change Leader's Roadmap Methodology
- 15. Continuing the Journey to Conscious Change Leadership
- A. PHASES, ACTIVITIES, AND TASKS OF THE CHANGE LEADER'S ROADMAP
- A.1. PHASE I: PREPARE TO LEAD THE CHANGE
- A.1.1. Activity I.A—Start Up and Staff Change Effort
- A.1.2. Activity I.B—Create Case for Change and Determine Initial Desired Outcomes
- A.1.3. Activity I.C—Assess and Build Organization's Readiness and Capacity
- A.1.4. Activity I.D—Build Leaders' Capability to Lead the Change
- A.1.5. Activity I.E—Clarify Overall Change Strategy
- A.1.6. Activity I.F—Build Infrastructure and Conditions to Support Change Effort
- A.2. PHASE II: CREATE ORGANIZATIONAL VISION, COMMITMENT, AND CAPABILITY
- A.3. PHASE III: ASSESS THE SITUATION TO DETERMINE DESIGN REQUIREMENTS
- A.4. PHASE IV: DESIGN THE DESIRED STATE
- A.5. PHASE V: ANALYZE THE IMPACT
- A.6. PHASE VI: PLAN AND ORGANIZE FOR IMPLEMENTATION
- A.7. PHASE VII: IMPLEMENT THE CHANGE
- A.8. PHASE VIII: CELEBRATE AND INTEGRATE THE NEW STATE
- A.9. PHASE IX: LEARN AND COURSE-CORRECT
- A.1. PHASE I: PREPARE TO LEAD THE CHANGE
- BIBLIOGRAPHY
- ABOUT THE AUTHORS
CHAPTER 13 Putting The Change Leader's Roadmap into Practice
CHAPTER 14 Opportunities for Leveraging The Change Leader's Roadmap Methodology
CHAPTER 15 Continuing the Journey to Conscious Change Leadership
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