Glossary of Acronyms
- UPR
- Unconditional Positive Respect, for all persons in all situations
- HMA
- Highest Moral Action: ID'd by discernment, done and taught with courage
- 3 NOs
- Disrespect | Giving in to Anger | Hideouts: Avoid Deny Excuses Blame
- 3 GOs
- UPR | Self‐governance w/Humility | Discern, Act, Train the HMA
- AeR
- CourCom Play: Action‐emotional Reaction: Your feelings impact me
- BICBOF
- Calm the Self: Breathe In Courage, Blow Out Fear/Frustration
- CBS
- Conflict Play: Cease | Begin | Sustain specific behaviors
- CLEAR
- Basic CourCom: Open on Collegiality | Listen spellbound | Empathy with intent | Ask OEQs | Close on the Relationship
- CQ
- Courage Quotient: Ratio of stopped NOs to deployed GOs
- CourCom
- Courageous Communication: Not for voice but for the right
- DAT
- Part of 3rd GO: Discern, Act, Train others to do the HMA
- ICAP
- Assess/Planning Tool: Individual Courage Advancement Plan
- OEQ
- CourCom tool: Ask Open‐ended Questions to understand the other
- RPR
- CourCom Play: Steady, frequent feedback: Routine Performance Returns
- Tier 1
- Core identity: Taking & exerting power; abusing, exploiting, harming others
- Tier 2
- Core identity: Controlling, intimidating, coercing and using others
- Tier 3
- Core identity: Getting ahead, getting results, not failing, avoiding conflict
- Tier 4
- Core identity: No NOs, 3 GOs, selflessly care for & help others
- WOW
- CourCom tool: Calm yourself: Be Warm, Open, and Welcoming
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