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by Tania Luna, LeeAnn Renninger
The Leader Lab
Cover
Title Page
Copyright
Dedication
The Backstory
Why Managers Matter
What a Manager Is (Today)
The Surprising Skills That Matter Most
Your Leader Lab
How to Use This Book
As You Read
Mia the Manager
Practice Stations
Your Lab Reports
Bonus Inclusion Stations
I: The Core BUs
1 Q-step
Q-stepping Helps Managers Become More Effective Faster in at Least Three Ways
2 Playback
Playbacks Help Managers Make a Positive Impact Faster in Three Ways
3 Deblur
Three of the Biggest Reasons Managers Benefit from Deblurring
4 Validate
Three Reasons the Validation BU Helps You Become a Better Manager Faster
5 Linkup
Why the Linkup Is Such an Important Manager BU
6 Pause
Let's Pause and Talk About Why Pausing Is So Important for Managers
7 Extract
II: The Core Skills
8 Coaching Skills
What Coaching Is (and Isn't)
The 4Cs: Noticing Coaching Moments Faster
The Coaching SOON Funnel
Q-step into Coaching
9 Feedback Skills
What Feedback Is (and Why It Matters)
How to Give Feedback Well
How to Receive Feedback Well
How to Build a Feedback Culture Faster
10 Productivity Skills
Time Awareness
Prioritization
Organization
Focus
11 Effective One-on-Ones
Brain Craving #1: Certainty
Brain Craving #2: Autonomy
Brain Craving #3: Meaning
Brain Craving #4: Progress
Brain Craving #5: Social Inclusion
Sample One-on-One Agenda Template
12 Strategic Thinking
1. Gap Analysis
2. Linkup
3. The 3 Lenses Model
4. UC Check
5. Inclusive Planning
13 Meetings Mastery
Starting Meetings: 4P Opener
“Inform” Meeting Tools
“Explore” Meeting Tools
“Narrow” Meeting Tools
Course Corrections
14 Leading Change
The Phases of Changes
Unfreeze Phase
Change Phase
Refreeze Phase
Stay Slushy
15 People Development
Identify Business Needs: Capability Mapping
Identify Individual Needs: The Zoom Out Conversation
High Leverage Development: Get in the Venn Zone
Individual Development Plans and 3Es
Make Development a Theme
Leader Lab Wrap-up
Core BUs, Skills, and Tools at a Glance
Mia the Manager
Your Leader Lab
References
The Backstory
How to Use This Book
Part I: The Core BUs
Chapter 1: Q-step
Chapter 2: Playback
Chapter 4: Validate
Chapter 5: Linkup
Chapter 6: Pause
Chapter 7: Extract
Part II: The Core Skills
Chapter 8: Coaching Skills
Chapter 9: Feedback Skills
Chapter 10: Productivity Skills
Chapter 11: Effective One-on-Ones
Chapter 12: Strategic Thinking
Chapter 13: Meetings Mastery
Chapter 14: Leading Change
Chapter 15: People Development
Acknowledgments
Author Bios
Index
End User License Agreement
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Copyright
Core Skills to Become a Great Manager,
Faster
THE LEADER LAB
Tania Luna
LeeAnn Renninger, PhD
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