Accomplishment, Generation X’s need for, 37–38
Applicant, profiling the ideal, 15–16
Arrogance, Generation X and, 9
Attention spans, Generation X and, 9
Authority, Generation X’s attitude toward, 34
Awareness-raising questionnaire, knowledge of Generation X, 4–6
Baby boomers, attitude toward Generation X, 7
Brainstorming exercises
communication, 23–24
corporate culture and Generation X, 35–36
F*A*S*T feedback, 42
Self Building incentives, 48–49
training, 25–27
Challenges, as incentives, 22. See also Creative challenges
Communication
brainstorming exercise, 23–24
problems to avoid, 59
self-assessment questionnaire, 28–29
workplace, 21–24
Consultant, 52
Corporate culture
brainstorming exercise, 35–36
case studies, 81, 82, 83–84, 87, 89–92
Generation X and, 33–36
problems to avoid, 57–58
self-assessment questionnaire, 43–45
Coupland, Douglas, 6
Creative challenges, 16, 47, 48. See also Challenges
Creative process
managing, 37–40
self-assessment questionnaire, 43–45
Daily Action Planner (illus.), 39
Deferred gratification, Generation X and, 10
Delegation, case studies, 66–67, 70–71, 74
Downsizing, effects on Generation X, xii, 9
Dues-paying, Generation X and, 9
Economic changes, impact on Generation X, xii, 9
Employee input, 34
Employee orientation, 19–20
Entrepreneurs, Generation X as, 10
F*A*S*T feedback, 41–42
brainstorming exercise, 42
Fear-based management
avoiding, 56
case studies, 72–73, 75–76, 77, 78, 87
Feedback, 41–45
case studies, 79–80, 84–85, 88, 95–96
inadequate, 57
self-assessment questionnaire, 43–45
Flexibility
Generation X and, 42
as key to retention, 52
Flextimer, 52
Generation X
awareness-raising questionnaire, 4–6
characteristics of, xi–xv, 10–12
corporate culture and, 33–36
defined, 3
early development and, 7–8
as future workforce, 12–14
impact of institutions on, 10
mentors and, 31–32
micromanagement and, 37–39
misconceptions about, 8–10
need for accomplishment, 37–38
recruiting, 15–18
teams and, 61–62
Generation X, 4, 6
Immediacy, Generation X and, 12
Independence, Generation X and, 11
Individual, as team member, 61–62
Industries, Generation X’s participation in, 3
Information
Generation X and, 11
Generation X’s appetite for, 21
Information revolution
effect on Generation X, 9, 11, 21, 25
Institutions, impact on Generation X, 10
Job preview, 17–18
Job-hopper, 17
Jobs, Generation X’s participation in various, 3
Latchkey children, Generation X as, 8, 11
Learning objectives, 26–27
Learning plan, 27
Learning resources, 26–27
Lessness, 6
Long-term investment, 9
success and, xiii–xiv
Long-term relationships, 16, 47, 48
Loyalty, Generation X and, 7, 8
Management, of creative process, 37–40
Management problems, avoiding common mistakes, 53–59
Management successes and failures,
case studies. See individual management issues
case studies, 82, 83, 84, 86–87, 92–93, 94–95
McJobs, 6
Media coverage, of Generation X, 7
Mentor
case studies, 82, 83, 84, 86–87, 92–93, 94–95
characteristics attractive to Generation X, 31–32
Micromanagement
Generation X and, 37–39
problems to avoid, 55
Motivation, 47–49
Multiple focus, Generation X and, 8, 9
Nonfinancial incentives, 47–49
Occupation. See Jobs
Ongoing learning, 22
Orientation, of new employees, 19–20
Paying one’s dues, Generation X and, 9
Performance evaluation, 41–42
Periodic temp, 52
Personal growth, corporate culture and, 33
Post-job era, xiv
Profile of Generation X worker, 14
Profiling the ideal applicant, 15–16
Recognition, case study, 88–89
Recruiting message, developing, 16
Recruitment, 51
of Generation X, 15–18
Reengineering, effects on Generation X, xii
case studies, 66–67, 68, 71, 75, 76, 78, 88–89
Restructuring, effects on Generation X, xii
Retention, 51–52
Role models. See Mentor
Generation X’s conception of, xii–xiii
self-based, 53
Selection, employee, 17. See also Recruitment
Selective elimination, Generation X and, 8, 9
Self Building, xiii–xiv, 53, 57
Self Building incentives, 19, 47–48
brainstorming exercise, 48–49
Self Building process, 32
Self-assessment questionnaire
communication and training, 28–29
corporate culture, creative process, and feedback, 43–45
Self-based career security, 53
Self-reliance, as Generation X characteristic, xii–xiii
Slackers, Generation X as, 7
Sole proprietors, Generation X as, 19
Success, Generation X’s conception of, xii–xiv
Teams
case study, 93–94
Generation X as members of, 61–62
Technology, Generation X and, 11
Telecommuter, 52
Time management
case studies, 72, 75, 76, 77, 81, 85–86
problems to avoid, 54
Training, 25–28
brainstorming exercise, 25–27
case study, 73–74
self-assessment questionnaire, 28–29
Trust, case study, 69
Videotape, for job preview, 18
Workforce
Generation X as future, 12–14
Generation X’s role in, xiv–xv
Workplace communication, 21–24
Workplace culture. See Corporate culture