Index

  •  
  • Acknowledgment of setbacks, 33–34
  • Aesthetic, brand, 101–104
  • Aspiration, 145
  • Authenticity, 37, 103
    • branding and, 97–101
  •  
  • Back end of the I'm Too Busy lie, 49–50
  • Benefits-risks-alternatives (BRA) decision-making, 70–71
  • Blakely, Sarah, 91
  • Blatant “I'll Try” lie, 43–44
  • Blogging, 127–128
  • Boundaries and barriers, healthy, 144
  • Branding
    • aesthetic of, 101–104
    • based on compliments you'd like to receive, 101
    • based on passions, 99
    • based on principles you stand for and believe in, 100
    • based on what matters most, 98
    • based on what other people should feel after spending in your presence, 99–100
    • based on what worries you, 99
    • based on your authentic self, 97–101
    • beliefs and principles to fight for and, 100–101
    • brand-shaping role of Matriarchs and, 19
    • of a carefully crafted Matriarch business, 108–111
    • defined, 93
    • discovery session for, 98
    • family, 105–106
    • finding the starting point for, 106–108
    • friendship and, 100
    • how NOT to find yourself and, 103–104
    • by Nike, 94
    • and people as their own brands, 94–96
    • personal style guide and, 104–105
    • target markets and, 109–111
    • voice and, 102–103
    • where you see yourself in 10 years and, 100
    • working for free becoming part of your, 76
  • Business banking, 121
  • Business plans, 119–120
  •  
  • CEO role inventory, 28
  • Check cashing businesses, 14
  • Choice, 55–56
  • “Chump feelings,” 56
  • Communities, giving back to, 89–90
  • Compliments, accepting, 34, 101
  • Conceit, 34
  • Confidence, 63–67
    • being prepared and, 66
    • facing and conquering fears and, 66
    • looking like you have, 65
    • overcoming an old message with, 131–133
    • positive self-talk for, 66–67
    • recognizing insecurity as bully and, 66
    • setting and attaining small achievable weekly goals for, 67
    • systems and tools for increasing, 133–134
    • trusting someone who believes in you for, 67
  • Content marketing, 124–125
  • Contracts, 121–122
  • Co-signers, 59, 60, 61–62
    • co-signing your agenda or her own, 62–63
  • Culture, family, 21–22
  •  
  • Decision-making, 29
    • history-changing actions, 30–32
    • living each day to the fullest and, 38–39
    • owning the, 57–71
    • personality styles of, 68–69
    • protecting your dreams with your life and, 39–40
    • steps in, 67–71
    • tallying successes, not failures and, 32–34
    • working through struggles with, 70–71
    • writing the story of you and, 35–37
  • Decisions, owning one's, 57–59
    • confidence and, 63–67
    • co-signers and (See Co-signers)
    • steps in, 67–71
    • wise counsel and, 59–62
  • Discovery sessions, 98
  • Dreams, protecting your, 39–40
  • Duchant, Charles, 105–106
  • Duchant, Marie, 105–106
  •  
  • Education-based marketing, 124–125
  • Escape clause “I'll Try” lie, 44
  • Excitement, pushing through in times of less, 140–141
  • Executive summary, business plan, 120
  • Experiences, value of new, 145
  •  
  • Facebook, 64–65, 114
  • Failures, pushing through after, 141–142
  • Families
    • branding of, 105–106
    • mission of, 21
    • normal, 4–5
    • taking care of each other, 21–22
    • who love, but don't care for, their children, 3–4
  • Fear, 32, 66
    • of being judged, 85
    • facing and conquering, 82–91
    • imposter syndrome, 84
    • making NOT having F.E.A.R.S. your biggest, 144–145
    • of the unknown, 86–87
  • Fearless leader role, 22–24
  • Five Rules of Business Board, 128–129
  • Free work. See Working for free
  • Friendship, 100
  • Front end of the I'm Too Busy lie, 47–49
  • Fulfillment, 144–145
  •  
  • Give and take, 152–153
  • Giving back to the community, 89–90
  • Goals list, 8
  • Google, 126–127
  • Growing pains in business, 118–119
  • Gut feelings, 68
  •  
  • History-changing actions, 30–32
    • for time management, 115–117
  • Homelessness, 10–12
  • Hurting
    • others, 47
    • of self, 46–47
  •  
  • I Can't Do One More Thing feeling, 53
  • I Can't Explain feeling, 54
  • I Can't Keep Going feeling, 53
  • I Can't lie, 50–55
  • I Can't Meet the Need feeling, 53–54
  • “I Can't,” overcoming, 54–55
  • I Don't Know How lie, 51
  • “I Don't Like the People” category, 48
  • “I Don't Suck List,” 14, 15, 23
  • “I Don't Want to Do It” category, 48
  • I Don't Want To feeling, 52
  • I Give Up feeling, 52–53
  • I Had No Choice lie, 55–56
  • I Have No Self-Control feeling, 53
  • I'll Try lie, 43–45
  • Imposter syndrome, 84
  • I'm Too Busy lie, 45–50
    • back end of, 49–50
    • front end of, 47–49
  • Inner sanctum, cultivation of, 151–152
  • In-person networking, 125–126
  • Insecurity as a bully, 66
  • Inspiration, 52, 137–139
  • Instagram, 114
  • Insurance, business, 122
  • Intentional living, 150–151
  • Internet presence, 126–128
  • “It's Not Important to You” category, 47–48
  • It's Too Hard lie, 51–52
  • “I Won't Enjoy It” category, 49
  •  
  • Judgment, fear of, 85
  •  
  • Legacy, 147
    • defined, 148
    • give and take and, 152–153
    • inner sanctum and, 151–152
    • intentional life and, 150–151
    • language as, 154–155
    • left whether you like it or not, 148
    • living like a Matriarch and leaving a worthy, 156–157
    • of Randy Patterson's mother, 149
    • rocking out to your own soundtrack and, 153–154
    • switching gears when necessary and, 155–156
  • Legal structure for businesses, 121–123
  • Lies, big. See Self-deception
  • Living each day to the fullest, 38–39
  • Loved, but not cared for, persons, 3–4
  • Luxuries as not necessities, 88–89
  •  
  • Madonna, 91
  • Mangano, Joy, 91
  • Marketing, 124–126
  • Matriarch(s), 1–2
    • branding of (See Branding)
    • choosing her own soundtrack, 153–154
    • cultivating an inner sanctum, 151–152
    • description of, 2–3
    • give and take by, 152–153
    • knowing her language is her legacy, 154–155
    • legacies left by, 147–157
    • living intentional lives, 150–151
    • maintaining and protecting what she builds, 143–144
    • in normal families, 3–4
    • owning her decisions, 57–71
    • partners of, 27–28
    • Randy Patterson as, 7–8
    • revolutionizing their fields and facing their fears, 82–91
    • roles and responsibilities of, 18–27
    • self-deception and (See Self-deception)
    • switching gears when necessary, 155–156
    • time management by, 114–117
  • Mental alarms, 56
  • Mindful language, 56
  • Mission statements, 153
    • family, 21
  • Motivation
    • inspiration and, 137–139
    • maintaining, 140–142
  • Moving on from setbacks, 33–34
  •  
  • Necessities versus luxuries, 88–89
  • Nike, 94
  • Normal families, 4–5
  •  
  • Operations manuals, 123
  • Others, hurting of, 47
  • Overthinkers, 69
  •  
  • Passion, 99, 134–137
  • Patterson, Jerry, 10–12, 15–16
    • marriage to Randy, 16
    • move back to New York, 17–18
    • as President of the Board of Directors, 27–28
  • Patterson, Randy
    • appearance of “wise counsel” for, 6–7
    • becomes a cosmetologist, 16
    • children of, 16, 18, 20–21
    • craving for “normal” in, 4–5
    • first business of, 17–18
    • first meeting with, 15
    • as homeless, but not helpless, 10–12
    • legacy left by mother of, 149
    • as a loved, but not cared for, child, 3–4
    • low self-esteem of, 1–2
    • marriage to Jerry, 16
    • as a Matriarch, 7–8
    • move back to New York, 17–18
    • second business of, 18–19
    • truth moment of, 5–6
    • on using your resources to get what you want, 12–14
  • Personal crisis, pushing through during, 141
  • Personal style guides, 104–105
  • Pinterest, 114
  • Planning and tracking of your hours, 115
  • Plans, business, 119–120
  • Power, personal, 2, 41, 148
    • to choose, 55–56
  • PR director role, 24–26
  • Pressure, making positive use of, 142–143
  • Problem solving role, 23–24
  • Procrastination, strategy for combating, 143
  • Protecting your dreams with your life, 39–40
  •  
  • Random acts of kindness, 90
  • Relationship-based marketing, 124
  • Research and evidence decision-makers, 69
  • Respect, 145
  • Rest, importance of, 142–143
  • Roles and responsibilities of the Matriarch, 18–19
    • creating the culture, 21–22
    • defining values, 20–21
    • fearless leader, 22–24
    • PR director, 24–26
    • shaping the brand, 19
    • solving problems, 23–24
    • stating the mission, 21
    • success manager, 26–27
    • vision caster, 19
  •  
  • Search Engine Optimization (SEO), 127–128
  • Security minded decision makers, 68–69
  • Self-control, 40
  • Self-deception, 41–43
    • I Can't lie, 50–55
    • I Had No Choice lie, 55–56
    • I'll Try lie, 43–45
    • I'm Too Busy lie, 45–50
  • Self-esteem, 2, 8–10, 29–30, 39
    • in persons loved, but not cared for, 3–4
    • truth moments and, 5–6
    • wise counsel and, 6–7., See also Confidence
  • Self-Esteem List, 8
  • Self-hurt, 46–47
  • Self-talk, 63–64, 66–67
  • Setbacks, acknowledgment of, 33–34
  • Shakespeare, William, 64
  • Shaping the brand role, 19
  • Significance, 145
  • Social acceptance decision-makers, 68
  • Social media, 36–37
    • marketing on, 125
    • as a time-waster, 114–115
  • Soft “I'll Try” lie, 44
  • Story, crafting a personal success, 35–37
  • Success manager role, 26–27
  • Systematic approach to business, 123
  •  
  • Taking oneself seriously, 90–91
  • Tallying of successes, not failures, 32–34
  • Target markets, 109–111
  • Taxes, business, 122–123
  • Time management, 114–117
    • history-changing action for, 115–117
  • “Too Invasive” category, 48
  • Trust, 67, 118
  • Truth moments, 5–6
  • Truth-telling, 56
  •  
  • Unknown, fear of, 86–87
  •  
  • Validation, 58–59., See also Co-signers
  • Values, defining, 20–21
  • Vision caster role, 19
  • Voice, 97, 102–103
  •  
  • Websites, 126–128
  • Winfrey, Oprah, 19, 27
  • Wise counsel, 6–7
    • need for, 59–62
    • painting the big picture without an agenda, 63
  • Working for free, 73–75
    • becoming part of your brand message, 76
    • being “in training” as excuse for, 81
    • causing people to expect others to work for free as well, 79–80
    • destroying your industry, 78–79
    • as a family sacrifice, 81–82
    • making another women's career your hobby, 80–81
    • not leading to paid work, 77–78
    • problems with, 75–82
    • stigma attached to, 76–77
    • and understanding what “I can't pay your fee” really means, 87–88
  •  
  • YouTube, 37
  •  
  • Zappos, 19
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