First published in 2013 by John Wiley & Sons Australia, Ltd

42 McDougall St, Milton Qld 4064

Office also in Melbourne

Typeset in 11/13.5 pt ITC Berkeley Oldstyle Std

© Helder Consulting Pty Ltd

The moral rights of the author have been asserted

National Library of Australia Cataloguing-in-Publication data:

Author: Helder, Chris.

Title: The ultimate book of influence: 10 tools of persuasion to connect, communicate and win in business / Chris Helder.

ISBN: 9781118641309 (pbk.)

Notes: Includes index.

Subjects: Persuasion (Psychology) in organisations.

Influence (Psychology).

Business communication.

Success.

Dewey Number: 658.45

All rights reserved. Except as permitted under the Australian Copyright Act 1968 (for example, a fair dealing for the purposes of study, research, criticism or review), no part of this book may be reproduced, stored in a retrieval system, communicated or transmitted in any form or by any means without prior written permission. All inquiries should be made to the publisher at the address above.

Cover design by Adrian Morgan

Cover image © Thinkstock.com/orsonsurf

Printed in Singapore by C.O.S. Printers Pte Ltd

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Disclaimer

The material in this publication is of the nature of general comment only, and does not represent professional advice. It is not intended to provide specific guidance for particular circumstances and it should not be relied on as the basis for any decision to take action or not take action on any matter which it covers. Readers should obtain professional advice where appropriate before making any such decision. To the maximum extent permitted by law, the author and publisher disclaim all responsibility and liability to any person, arising directly or indirectly from any person taking or not taking action based on the information in this publication.

Chris Helder testimonials

Chris is a truly unique individual who sees the fundamental drivers of sales with crystal clarity. His passion for success is evident in all he does. We engaged him to share his tools of influence and saw not only our sales team inspired but in turn, great sales outcomes.

Radek Sali, CEO, Swisse Vitamins, Australia

Having selected and promoted 127 professional speakers over the last 12 years, I can say Chris’ presentation in Wellington ranked the highest EVER! This is amongst people like Brian Tracy, Stephen Lundin and Michael Gerber.

Mike Doughty, Managing Director, The Knowledge Gym, Auckland, New Zealand

Chris Helder is the best young speaker in the world right now, in my opinion. Chris has spoken twice at our company and blew away the room, getting standing ovations both times. This doesn’t happen very often because our people are used to hearing the best speakers — from Anthony Robbins to Robert Kiyosaki.

Larry Kendall, Chairman, The Group Inc., Colorado, USA

Chris is a dynamic speaker who captures your attention from start to finish. He engages with humour, energy and fun, but most importantly, he delivers a message that you can apply immediately in your personal and professional life. I use the FORD principle every time I network.

Jordan Hawke, Executive General Manager, Asteron Life, Australia

Chris is one of the best speakers we have had. He is engaging, amusing and real. His content resonated with my team and they all loved it. After two big nights, the team was attentive during the entire last day — not many speakers can pull that off.

Leanne Pilkington, General Manager, Laing and Simmons Real Estate, Sydney, Australia

We have worked with Chris at my last two companies. Chris’ mastery of influencing skills has enabled him to break it down to the essence of what drives results.

Arthur Charlaftis, General Manager Sales and Operations, REA Group, Australia

Chris Helder is a highly entertaining speaker who has had an incredible impact in teaching our salespeople how to influence others. With his engaging style and clear messages, Chris has constantly rated in the top echelon of speakers used by the Hockingstuart Group.

Nigel O’Neil, Managing Director and CEO, Hockingstuart Real Estate, Melbourne, Australia