Notes, References, Resources

Chapter 1: Attending to Your Audience: Who, What, When, and How

1.   Deborah Friedman, Influence for Nonprofit Leaders (Greensboro: CCL Press, 2013).

2.   Daniel Goleman, Emotional Intelligence: Why It Can Matter More Than IQ (New York: Bantam Books, 2005).

3.   Paul E. Griffiths, What Emotions Really Are (Chicago: University of Chicago Press, 1997).

4.   Ibid.

Chapter 2: Interpersonal Communication—the Everyday Professional Communication

1.   E. T. Klemmer and F. W. Snyder, Measurement of Time Spent Communicating (Journal of Communication, Volume 22, Issue 2, June 1972, pages 142–158).

2.   International Listening Association, www.listen.org.

3.   Tina Fey, Bossypants (Boston: Back Bay Books, 2012).

4.   Andrew Wolvin and Carolyn Gwynn Coakley, Listening (Madison: Brown and Benchmark, 1996).

5.   Jon Kabat-Zinn, Wherever You Go, There You Are: Mindfulness Meditation in Everyday Life (New York: Hachette Books, 2005).

6.   OC Tanner Study: Appreciation Changes Everything, 2012.

7.   Robert Provine Laughter: A Scientific Investigation, 2001

8.   Google Project Aristotle.

Chapter 3: Networking and Small Talk

1.   Linked In Job Report 2019.

2.   2013 Harvard University Social Cognitive and Affective Neuroscience Lab, Adrian Ward.

3.   Thanks, Tara!

4.   Amy Cuddy, Presence: Bringing Your Boldest Self to Your Biggest Challenges (Boston: Little, Brown & Company, 2016).

Chapter 4: Leading a Meeting and Leading in a Meeting

1.   John Antonakis, Marika Fenley, and Sue Liechti, Learning Charisma (Boston: Harvard Review, 2012).

2.   Daniel Goleman, Emotional Intelligence: Why It Can Matter More Than IQ (New York: Bantam Books, 2005).

3.   George T. Doran, There’s a S.M.A.R.T. way to write management’s goals and objectives (Management Review, 1981).

4.   Martin Stack, Inhibiting and Facilitating Conditions of the Human Smile (1988).

5.   Tara Kraft and Sarah Pressman, Grin and Bear It: The Influence of Manipulated Facial Expression on the Stress Response (Association for Psychological Science, 2012).

6.   Daniel Gatica-Perez, Automatic Nonverbal Analysis of Social Interaction in Small Groups: A Review (Idiap Research Institute, 2008).

7.   Noah Zandan, Eye Contact—a Declining Communications Tool? Quantified Communications.

8.   Arthur Aron, Stony Brook study, 1997.

9.   Geoffrey Beattie, Gesture Use in Social Interaction: How Speakers’ Gestures Can Reflect Listeners’ Thinking (University of Manchester, 2007).

10.   Vanessa Van Edwards, 20 Hand Gestures You Should Be Using, Science of the People.

11.   Kenn Adams, Back to the Story Spine (Aerogramme Studio, 2013).

Chapter 5: Interviewing

1.   LinkedIn Job Report, 2017.

2.   D. Byrne, W. Griffitt, and D. Stefaniak, Attraction and similarity of personality characteristics (Journal of Personality and Social Psychology, Volume 5, Issue 1, 1967, pages 82–90).

3.   Career Builder, 2014.

4.   Training Industry Report, 2017.

5.   Ovul Sezer, Francesca Gino, and Michael I. Norton, Humblebragging: A distinct—and ineffective—self-presentation strategy (Harvard Business School Working Paper, No. 15-080, April 2015).

6.   A. R. Feiler, and D. M. Powell, Behavioral expression of job interview anxiety (Journal of Business and Psychology, March 2015).

7.   World Economic Forum, Global Competitiveness Report, 2018.

Chapter 6: Get Out of Your Own Way

1.   Valerie Young, The Secret Thoughts of Successful Women: Capable People Suffer from the Impostor Syndrome and How to Thrive in Spite of It (New York: Crown Business, 2011).

2.   J. Sakulku and J. Alexander, The imposter phenomenon (International Journal of Behavioral Science, 2011).

3.   Mary Gentile, Giving Voice to Values: How to Speak Your Mind When You Know What’s Right (New Haven: Yale University Press, 2012).

4.   Thomas Gilovich and Victoria Husted Medvec, The experience of regret: What, when, and why (Psychological Review, 1995).

5.   Shai Davidai and Thomas Gilovich, The ideal road not taken: The self-discrepancies involved in people’s most enduring regrets (Emotion, 2018).

Chapter 7: Presentation Skills

1.   Stuart Brown, National Institute of Play.

Resources and Further Reading

Charna Halpern, Del Close, and Kim “Howard” Johnson, Truth in Comedy: The Manual of Improvisation (Meriwether Publishing, Limited, 1994).

Tom Salinsky and Deborah Frances Wright, The Improv Handbook: The Ultimate Guide to Improvising in Comedy, Theatre, and Beyond (Bloomsbury Publishing, 2008).

Jill Bernard, Jill Bernard’s Small Cute Book of Improv (yesand.com publishing, 2008).

Ann Libera, The Second City Almanac of Improvisation (Northwestern University Press, 2004).