Acknowledgments

We have been surrounded by a circle of people who have trusted and believed in us, trusted in the contribution this book will make to others, and who have provided invaluable support in bringing this work to fruition.

From Berrett-Koehler, we thank Steve Piersanti for embracing our vision of this third edition, for his thoughtful guidance on shaping its editorial direction, and for challenging us to sharpen our voice. We thank Kristen Frantz, a longtime adviser who provides steady direction and friendship. We thank Tricia Molly and Pat Buehler, whose feedback grounded our approach to this project. We thank the Berrett-Koehler staff for their trust in what this book would bring.

Jill Swenson helped us to refine the structure of this edition to bring clarity. Allyson Baughman helped us to take it to the next level and infuse it with our hearts and souls.

Jennifer Beverage brought creative insights and fresh perspective on how to visually reshape the trust concepts embedded throughout this book. Bob von Elgg brought them to life by infusing them with his artistic imaging.

Mark Levy guided us to share our personal experiences with trust and betrayal in order to empower others to do so.

Pauline Hodgdon anchors the diverse elements of our day-today business with loyalty and steadfastness. Amanda Fallon provides faithful support in navigating the complexity of research and analysis in service to our clients and us.

We have been privileged to work with thousands of people in hundreds of organizations. From them we have learned the power of trust and the hope for future relationships in organizations. We bring ourselves in service to them and we are served in return. We thank them for embracing our work and using it to build trust in their relationships with themselves and others.

Finally, we give thanks to the process of life for bringing us together and for providing us with the opportunity to make a contribution to the development of trust in relationships in all walks of life. People often ask us “How do you two do it? As a husband and wife, how do you both work and live together?” The truth? We would not have it any other way. Together, we continue.