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Previous Chapter

Chapter 10: Qualities of a User Group Volunteer

Index

A

Advisory councils

B

Board of directors

commonality and culture

C

Career development

skill development

Change management

member qualifications

responsibilities

Constant learning

Critical thinking

D, E

Decision making

Demonstrating leadership

F

G

Governance, user group. See User group governance

H

I, J, K

Independent user groups

L

consistently attending meetings

constant learning

cultivating relationships

decision making

enabling others

learning and developing skills

self-reflection

willingness to participate in discussions

from member to board of directors

constant learning

decision making

sharing experiences

Learning and developing skills

Learning, constant

M

benefits and future plans

free membership

satisfied customers

types and options

vendor interaction

N, O

P, Q, R

Panel discussions

lunch and learn

meetings and activities

virtual meetings

S

Satisfied customers

Self-reflection

Strategies and planning

Succession planning

T

Technology, leadership. See Leadership, technology

U

mission statement

research association management

vendor sponsorship

structure See User group governance)

User group governance

board of directors

commonality and culture

member qualifications

responsibilities

succession planning

engaging members and volunteers

events and conferences

leader volunteers See Leadership; Volunteers)

sharing ideas/experiences

volunteer See Volunteers)

V

Vendor interaction

Virtual meetings

member to volunteer

planning small tasks

presentations and blogs

W, X, Y, Z

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