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Dedication
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Dedication
by Michelle Malcher
User Group Leadership
Cover
Title
Copyright
Dedication
Contents at a Glance
Contents
About the Author
Acknowledgments
Foreword
Chapter 1: Development of a User Group
Reasons to Begin
A Common Purpose
A Common Problem
A Common Need
Culture
Development
Verify Other Groups
Group Location
Develop a Mission and Goal
Research Possible Association Management
Plan Vendor Sponsorship
Summary
Chapter 2: User Group Governance
Boards
Committees
Leaders
Succession Planning
Summary
Chapter 3: Building Leaders Volunteers
Volunteer Activities
Volunteer Engagement
Leadership Strategies
Leader Volunteers
Summary
Chapter 4: User Group Planning
Events and Meetings
Conferences
Workshops
Social Events
Lunch and Learn
Meet-Ups
Networking Opportunities
Social Media
Virtual Meetings
Summary
Chapter 5: User Group Membership
Providing Value to Members
Membership Types
More Satisfied Customers
Opportunities to Learn
Voice to Vendor
Member to Volunteer
Summary
Chapter 6: Challenges
Volunteers
Priorities
Independence
Competition
Events and Conferences
Engagement
Summary
Chapter 7: Techie to Leader
Examples of Leaders
Technology Teaches Leadership Skills
More Than One Way To Do Something
Constantly Learning
Need To Ask Questions
Communication
Making Decisions
Why Not Both?
Sharing Experiences
Developing Soft Skills
Summary
Chapter 8: Career Development
Learning
How Do You Learn?
User Group Education
Skill Development
Networking
Advantage User Group
Summary
Chapter 9: Qualities of a User Group Leader
What a User Group Leader Does
Qualities Outlined
Demonstrating Leadership
Leader Volunteer to President
Summary
Chapter 10: Qualities of a User Group Volunteer
What Does a User Group Volunteer Do?
Member to Volunteer
Qualities Outlined
Is a Volunteer a Leader?
Summary
Index
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Contents at a Glance
For my extraordinary friends who dependably provide encouragement and support
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