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^[64] Field, P., Moore, L., and Daw, R. "Apology a Tool for Conflict Resolution?" http://www.epa.gov/ciconference/2009/download/presentations/ApologyJuly09.pdf. July 2009.

^[65] Ibid.

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^[71] Chan, S. "I Apologize to the Public." http://cityroom.blogs.nytimes.com/2008/03/10/i-apologize-to-the-public/. Mar. 2008.

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^[73] Brent, P. "Hortons Cool to Killer's Endorsement." National Post, July 5, 2005, p. A1.

^[74] Thompson, M. "Re-examining 'Don't Ask, Don't Tell.'" http://www.time.com/time/nation/article/0,8599,1598653,00.html. Mar. 2007.

^[75] Karl, J. "Republican Rebukes Pace, but Defense Secretary Defends 'Don't Ask' Policy." http://abcnews.go.com/Politics/story?id=2947353&page=1. Mar. 2007.

^[76] Jefferson, T. http://www.brainyquote.com/quotes/quotes/t/thomasjeff101434.html. 2010.