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Preparing for Microsoft Certifications

This chapter is designed to provide an overview of Microsoft Certifications. Furthermore, this chapter contains detailed explanations about certificates and certifications. Finally, this chapter includes suggestions on preparing for certification exams, including considerations for the exam day.

Throughout the chapter, you will find valuable resources that will help you become informed about the Microsoft Certifications and what it takes to pass a certification exam successfully and launch a successful career with it. Only by doing so will you achieve the adequate skills to pass a Microsoft Certifications exam without any hurdles and become a Microsoft Certified Professional (MCP).

This chapter will cover the following topics:

  • What is Microsoft Certification?
  • What is Microsoft role-based certification?
  • Who should take a Microsoft Certification exam?
  • Which skills are measured by Microsoft Certification exams?
  • What should you expect in a Microsoft Certification exam?
  • How should you prepare for a Microsoft Certification exam?
  • How do you register for a Microsoft Certification exam?
  • On the day of the Microsoft Certification exam
  • New Microsoft Certification validity period and renewal format

What is Microsoft Certification?

From identification to validation and training to certification, a Microsoft certificate is a document that shows and proves that the person with the certificate has the skills, knowledge, experience, and talent for the technology for which the certificate is issued.

Todd Thibodeaux, president and CEO at CompTIA, said, “The certificate represents a reliable current and advanced knowledge mechanism.” But that does not mean that every Microsoft certificate expressed in the general term necessarily means that you have completed Microsoft Certification. For example, suppose you have attended a Microsoft technologies training course at one of the Microsoft Learning Partners. It may have happened that the training was not mapped to a specific Microsoft Certification exam. In that case, you ended up receiving an attendance certificate. As such, that is not considered Microsoft Certification! From there, the question then arises: what is Microsoft Certification? I think, by now, you have already learned the answer.

Microsoft Certification is a process in which the participant attends the training, which teaches the candidate the technology skills and prepares the candidate for the certification exam. Then, successfully passing the certification exam and obtaining the credential or, more precisely, the title offered by the certification exam completes the cycle of the so-called Microsoft Certification. In conclusion, a candidate who attends training and passes the Microsoft Certification exam is awarded a Microsoft certificate and considered a Microsoft Certified Professional.

Important note

You can find more information about Microsoft Certifications at https://docs.microsoft.com/en-us/learn/certifications/.

Since, in recent years, Microsoft has introduced role-based certifications, it would make sense to introduce you to this new type of certification.

What is Microsoft role-based certification?

In early 2019, Microsoft launched new certifications designed to offer career-focused qualifications that neatly align with existing job roles. These new certifications from Microsoft were called role-based certifications to show that certified candidates are keeping pace with today’s technical roles and requirements. By becoming a certified candidate, you prove your expertise to employers and peers and get the recognition and opportunities you have earned.

Maybe in the back of your head, you still question why Microsoft needed to switch from product-oriented to role-based certifications. As you might know, nowadays, within any company or organization, be it tech-based or otherwise, IT roles are no longer as general as a system administrator or system engineer. Instead, these titles have subheadings such as Azure administrator or Azure security engineer, and some even further subcategorize into the high niche and specific roles. Therefore, Microsoft targeted these particular career roles with the new certification rollout to provide more focused and job-specific training instead of a general overview of a career sector.

Important note

You can find more information about Microsoft role-based certifications at https://docs.microsoft.com/en-us/learn/certifications/posts/new-role-based-certification-and-training-is-here.

If you are unsure whether to take the Microsoft Certifications exam, the following section should help you clear the fog and get a clearer view of Microsoft Certifications.

Who should take a Microsoft Certification exam?

By the time you read this chapter, you either are or are not certified in Microsoft technologies. But, if you don’t hold a Microsoft Certification, don’t feel embarrassed because this chapter is for you as much as it is for those with a Microsoft Certification. While certified candidates will be informed about the new format in Microsoft Certification in this chapter, you will have the opportunity to understand Microsoft Certifications and how to obtain one.

From having evidence that you have the right technical skills and knowledge to the desire for better opportunities, many other factors will make you want to obtain an IT certificate. However, it is essential to remember that organizations and businesses are interested in hiring certified candidates. While hiring certified candidates in developed economies has become standard, companies and organizations in transition and developing economies have gradually begun to practice the search and recruitment of certified candidates. Thus, while an application from a certified candidate means a less time-consuming and low-cost hiring process for businesses, having an IT certificate implies that training and certifications are vital to fuel a successful career. Therefore, Microsoft Certification makes technology professionals more likely to do the following:

  • Have increased employment opportunities.
  • Prove that you are an expert in the field.
  • Be capable of applying theoretical knowledge to practical work.
  • Quickly adapt to the work environment.
  • See an increase in opportunities for a prosperous professional career.

Microsoft Certification provides a professional edge by providing globally recognized industry-endorsed evidence of skills mastery, demonstrating the ability and willingness to embrace new technologies. Hence, getting certified all begins with the desire to learn. The higher the desire to learn, the greater the chances of success in obtaining the technology skills. Note that learning underlines that the candidate must be prepared theoretically and practically in the preferred technology. Microsoft understands that everyone has different learning preferences, and provides training and certification options throughout the certification journey. The following sites offer resources to candidates interested in learning about technology and getting certified:

  • Free of cost learning paths to prepare: Microsoft Learn (https://learn.microsoft.com/), where anyone can master core concepts at their desired speed and schedule. In addition, candidates can access training materials, code samples, and test-drive products at no cost.
  • Prepare with instructor-led training: Microsoft Learning Partners (https://partner.microsoft.com/en-US/membership/learning-partners), which offers a breadth of solutions to suit learning needs, empowering to achieve training goals.
  • Practice before the exam: MeasureUp (https://www.measureup.com/), which offers official practice tests designed to help candidates prepare for and pass certification exams.

Once you pass a certification exam and receive an email from Microsoft claiming that you are now a certified candidate, you will receive an email to claim your certification badge shortly after. All badges earned from Microsoft based on your past certification history are available through the Credly portal (https://info.credly.com/). So, log in with your account and claim them!

Important note

This link lets you know how Microsoft Certification exams are organized in the relevant tracks: https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RE2PjDI.

Now, let’s look at the skills measured by the Microsoft Certification exam to help you get prepared for a certification exam.

Which skills are measured by Microsoft Certification exams?

The skills measured represent a general guideline for a particular certification exam issued by the exam client (in this case, Microsoft) of what is likely to be included in the exam. At the same time, Microsoft periodically updates the skills measured to reflect the exam’s content better. So, for example, you will find that the AZ-800 exam measures the skills listed in the following subsections. The AZ-800 exam is an example because, at the time of writing this book, the MTA 98-365, the coded name for Microsoft’s Windows Server Administration Fundamentals certification, is scheduled to retire on June 30, 2022, meaning that effective from July 1, 2022, the MTA exams delivered through Certiport and Pearson VUE will terminate.

The AZ-800 exam is designed to administer core Windows Server workloads using on-premises, hybrid, and cloud technologies. Therefore, candidates who intend to take the AZ-800 exam should have expertise in implementing and managing on-premises and hybrid solutions, such as identity, management, computing, networking, and storage. In addition, they must be able to use administrative tools and technologies, such as Windows Admin Center, PowerShell, Azure Arc, and Infrastructure as a Service (IaaS) virtual machine administration.

Important note

You can find more information about the skills measured for the AZ-800 exam at https://query.prod.cms.rt.microsoft.com/cms/api/am/binary/RWKI0r.

Next, let’s look at the AZ-800 exam skills that are measured, which will help you become familiar with the topics of the questions you can expect to have on the certification exam.

Deploy and manage Active Directory Domain Services (AD DS) in on-premises and cloud environments (30–35%)

To accomplish this exam objective, you must know how to deploy and manage domain controllers and configure and manage the multi-site, domain, and forest environments. You should also be able to take care of the AD DS security principal, implement and manage hybrid identities, and finally, address the Windows Server using group policies.

Deploy and manage AD DS domain controllers

This objective may include, but is not limited to, the following:

  • Deploy and manage domain controllers on-premises.
  • Deploy and manage domain controllers in Azure.
  • Deploy Read-Only Domain Controllers (RODCs).
  • Troubleshoot flexible single master operations (FSMOs) roles.

Configure and manage multi-site, multi-domain, and multi-forest environments

This objective may include, but is not limited to, the following:

  • Configure and manage forest and domain trusts.
  • Configure and manage AD DS sites.
  • Configure and manage AD DS replication.

Create and manage AD DS security principals

This objective may include, but is not limited to, the following:

  • Create and manage AD DS users and groups.
  • Manage users and groups in multi-domain and multi-forest scenarios.
  • Implement group-managed service accounts (gMSAs).
  • Join Windows Servers to AD DS, Azure AD DS, and Azure AD.

Implement and manage hybrid identities

This objective may include, but is not limited to, the following:

  • Implement Azure AD Connect.
  • Manage Azure AD Connect synchronization.
  • Implement Azure AD Connect cloud synchronization.
  • Integrate Azure AD, AD DS, and Azure AD DS.
  • Manage Azure AD DS.
  • Manage Azure AD Connect Health.
  • Manage authentication in on-premises and hybrid environments.
  • Configure and manage AD DS passwords.

Manage Windows Server by using domain-based Group Policies

This objective may include, but is not limited to, the following:

  • Implement a Group Policy in AD DS.
  • Implement Group Policy preferences in AD DS.
  • Implement a Group Policy in Azure AD DS.

Manage Windows Servers and workloads in a hybrid environment (10–15%)

To accomplish this exam objective, you must know how to manage Windows Servers on-premises and in the cloud. Then, you should be able to manage workloads in the Azure environment.

Manage Windows Servers in a hybrid environment

This objective may include, but is not limited to, the following:

  • Deploy a Windows Admin Center gateway server.
  • Configure a target machine for Windows Admin Center.
  • Configure PowerShell remoting.
  • Configure CredSSP or Kerberos delegation for second hop remoting.
  • Configure Just Enough Administration (JEA) for PowerShell remoting.

Manage Windows Servers and workloads by using Azure services

This objective may include, but is not limited to, the following:

  • Manage Windows Servers by using Azure Arc.
  • Assign Azure Policy’s Guest Configuration.
  • Deploy Azure services using Azure Virtual Machine extensions on non-Azure machines.
  • Manage updates for Windows machines.
  • Integrate Windows Servers with Log Analytics.
  • Integrate Windows Servers with Azure Security Center.
  • Manage IaaS Virtual Machines (VMs) in Azure that run Windows Server.
  • Implement Azure Automation for hybrid workloads.
  • Create runbooks to automate tasks on target VMs.
  • Implement Data Security Center (DSC) to prevent configuration drift in IaaS machines.

Manage virtual machines and containers (15–20%)

To accomplish this exam objective, you must know how to manage VMs using Hyper-V manager. Then, be able to set up and manage containers and work with Windows Server VMs in the Azure environment.

Manage Hyper-V and guest virtual machines

This objective may include, but is not limited to, the following:

  • Enable VM-enhanced session mode.
  • Manage VM using PowerShell remoting, PowerShell Direct, and HVC.exe.
  • Configure nested virtualization.
  • Configure VM memory.
  • Configure Integration Services.
  • Configure Discrete Device Assignment.
  • Configure VM resource groups.
  • Configure VM CPU groups.
  • Configure hypervisor scheduling types.
  • Manage VM checkpoints.
  • Implement high availability for VMS.
  • Manage VHD and VHDX files.
  • Configure a Hyper-V network adapter.
  • Configure Network Interface Card (NIC).
  • Teaming.
  • Configure a Hyper-V switch.

Create and manage containers

This objective may include, but is not limited to, the following:

  • Create Windows Server container images.
  • Manage Windows Server container images.
  • Configure container networking.
  • Manage container instances.

Manage Azure Virtual Machines that run Windows Server

This objective may include, but is not limited to, the following:

  • Manage data disks.
  • Resize Azure VMs.
  • Configure continuous delivery for Azure VMs.
  • Configure connections to VMs.
  • Manage Azure VMs network configuration.

Implement and manage an on-premises and hybrid networking infrastructure (15–20%)

To accomplish this exam objective, you must know how to deploy name resolutions and manage IP addressing and network connectivity both on-premises and in the cloud.

Implement on-premises and hybrid name resolution

This objective may include, but is not limited to, the following:

  • Integrate DNS with AD DS.
  • Create and manage zones and records.
  • Configure DNS forwarding/conditional forwarding.
  • Integrate Windows Server DNS with Azure DNS private zones.
  • Implement Domain Name System Security Extensions (DNSSEC).

Manage IP addressing in on-premises and hybrid scenarios

This objective may include, but is not limited to, the following:

  • Implement and manage Internet Protocol Address Management (IPAM).
  • Implement and configure the Dynamic Host Configuration Protocol (DHCP) server role (on-premises only).
  • Resolve IP address issues in hybrid environments.
  • Create and manage scopes.
  • Create and manage IP reservations.
  • Implement DHCP high availability.

Implement on-premises and hybrid network connectivity

This objective may include, but is not limited to, the following:

  • Implement and manage the Remote Access role.
  • Implement and manage Azure Network Adapter.
  • Implement and manage Azure Extended Network.
  • Implement and manage the Network Policy Server role.
  • Implement Web Application Proxy.
  • Implement Azure Relay.
  • Implement a site-to-site VPN.
  • Implement Azure Virtual WAN.
  • Implement Azure AD Application Proxy.

Manage storage and file services (15–20%)

To accomplish this exam objective, you must know how to configure and manage file synchronization in Azure and file shares and storage in Windows Server.

Configure and manage Azure File Sync

This objective may include, but is not limited to, the following:

  • Create an Azure File Sync service.
  • Create sync groups.
  • Create cloud endpoints.
  • Register servers.
  • Create server endpoints.
  • Configure cloud tiering.
  • Monitor File Sync.
  • Migrate DFS to Azure File Sync.

Configure and manage Windows Server file shares

This objective may include, but is not limited to, the following:

  • Configure Windows Server file share access.
  • Configure file screens.
  • Configure File Server Resource Manager (FSRM) quotas.
  • Configure BranchCache.
  • Implement and configure DFS.

Configure Windows Server storage

This objective may include, but is not limited to, the following:

  • Configure disks and volumes.
  • Configure and manage Storage Spaces.
  • Configure and manage Storage Replica.
  • Configure Data Deduplication.
  • Configure SMB Direct.
  • Configure Storage Quality of Service (QoS).
  • Configure filesystems.

Now that you have understood the domain objectives (that is, skills measured) of the AZ-800 exam, let’s look at what you should expect in the Microsoft Certification exam.

What should you expect in a Microsoft Certification exam?

As you already know, exams have questions, and in Microsoft Certification exams, you can expect to have between 40 to 60 questions. Furthermore, the exam’s duration varies depending on the category of the certification exam you are taking, including additional minutes for an introduction and a survey. Usually, the passing score is 700. There is a mark for a review or a flag for a review option, which means you can utilize it if you want to review the question(s) once you have answered all of them and have not yet ended the exam’s timing. However, that is available only if you have managed the exam time accordingly. You can move back and forth within questions by clicking the Previous and Next buttons. In this way, you can change your best choices (that is, answers) if you need to.

Important note

You can learn more about exam duration and question types by exploring the content at https://docs.microsoft.com/en-us/learn/certifications/exam-duration-question-types.

How should you prepare for a Microsoft Certification exam?

There is no written standard for preparing for Microsoft Certification exams. However, you can rely upon best practices for exam preparation. Therefore, part of the best practices while getting ready for Microsoft Certification exams is as follows:

  • Actively working and gaining experience in the ICT industry for 6-12 months
  • Attending Microsoft training at a Microsoft Learning Partner
  • Reading Microsoft technologies books
  • Practicing with Microsoft technologies
  • Getting certified by other vendors, for example, CompTIA certification
  • Attempting practice tests to become familiar with the exam questions you are about to take
  • Reviewing the exam’s skills measured to identify and pay closer attention to areas of improvement
  • Interacting with online and offline friends who have passed a Microsoft Certification exam and learning from their experiences

Important note

Get familiar with the Microsoft Certification exams user interface by exploring the demonstration exam simulator that looks, works, and feels like a real Microsoft exam: https://aka.ms/examdemo.

How do you register for a Microsoft Certification exam?

As far as registering for a Microsoft Certification exam, it can be done in two ways:

Regarding delivering the exam, Microsoft Certification exams are offered by both Certiport and Pearson VUE. In both cases, there are two methods of exam delivery:

  • Proctored exams delivered at a test center. A test center is a facility that Certiport or Pearson VUE has authorized to provide certification exams for test-takers.
  • Self-administered online exams are delivered at home or office. During the Covid-19 pandemic, many vendors (client exams) including Microsoft have begun providing online examinations that can be taken in the home or office through Pearson VUE.

Important note

To schedule your Microsoft Certification exam with Pearson VUE, navigate to https://home.pearsonvue.com/microsoft.

On the day of the Microsoft Certification exam

Make sure that you have slept well the night before the exam. Do not stress trying to remind yourself of what you have learned while preparing for the exam. Make sure to arrive at the test center 30 minutes before the scheduled exam. Ensure that you carry the required ID. In the case of an online examination, begin with admission procedures 30 minutes in advance. Be polite with the test center administrator and carefully read the Pearson VUE Candidate Rules Agreement when you are offered that. Then, when sitting in front of the delivery workstation, relax, take a deep breath, build up your self-esteem by saying a prayer, read the exam instructions carefully, and begin the exam. Read each question attentively and do not rush to answer the questions before reading each given answer with the same amount of focus. Remember, you can mark questions for review or hit the Previous button to go back to questions you have already answered. So, do not waste time on questions you have doubts about.

At the same time, be rational with the exam time because even though there is enough time at your disposal, if you do not manage it properly, that may not suffice. Do not let panic get in your way. Instead, enjoy the exam fully by having fun while reading the exam questions and selecting the best choice from among the given answers. Like that, you can answer all exam questions in time.

Once you have answered all the questions, ended your exam, and completed the survey, you will be shown the result. Naturally, it is joyful to realize that you have passed the exam. However, if the exam result is not what you expected, do not despair. Instead, accept the result as it is, and as of the next day, begin preparing to retake the exam by identifying the exam objectives for which you performed insufficiently. Remember that you now have exam experience, which will help you prepare for the exam again and pass it successfully. Good luck!

Important note

You can familiarize yourself with the Pearson VUE Candidate Rules Agreement by visiting the following URL: https://home.pearsonvue.com/candidate-rules-agreement.

New Microsoft Certification validity period and renewal format

Technology is moving fast! Therefore, it is required to be at a pace similar to technology development. That means your skills must be current so that you do not have to play catch-up constantly. That is probably one of the main reasons Microsoft continually strives to provide new and improved certification formats to make it easier for candidates to keep their Microsoft Certifications active.

In the spring of 2021, Microsoft announced a new certification validity period and renewal format. At the time of writing this book, according to the new design, the validity of Microsoft exams, excluding the Fundamentals track, is valid for one year. Regarding the renewal of certification, this process is free of cost and is done through the Microsoft Learn portal. Of course, Microsoft will notify the candidate of the certification renewal process over email six months before the certification expires.

Important note

You can learn more about the new renewal format of Microsoft Certification here: https://docs.microsoft.com/en-us/learn/certifications/renew-your-microsoft-certification.

Summary

This chapter has taught you about Microsoft Certification and how to earn one. At the same time, you became familiar with the types of Microsoft Certification and the steps that will help you obtain certification, thus learning who should take a Microsoft Certification exam.

Through the example of the AZ-800 exam, this chapter provided factual information about the skills measured in the Microsoft Certification exam that will help you get an idea of how the questions in the exam will be organized. Furthermore, you have learned what to expect, how you should prepare, and, more importantly, how to register for the exam. Finally, you have been informed about Microsoft Certifications' new validity period and renewal format.

I wish you good health and success in your certification exam.

Further reading

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