Index

Page numbers followed by “f” indicate figures.

@ start

being authentic leader, 2nd

client case study

critical success factors: day 1–30

executive Q&A

investing time to bond with team

launch 100 days plan

showing up as leader

steps on arrival

@ 30 days, 2nd

checklist

client case study: team issues

critical success factors: day 30–60

culture and politics

executive Q&A

high-performing team, building

review progress against plan

update plan

who and what really matters

@ 60 days, 2nd

checklist

client case study

critical success factors: day 60–90

executive Q&A

feedback

resilience

resourcefulness

review progress against plan

update plan

@ 90 days, 2nd

checklist

close out the plan

communicating first 100 days success to stakeholders

decisions on who stays/goes

feedback

record achievements and lessons

review progress against plan

self-reflection, 2nd

write 10-day ‘to-do’ list

acceptance, 2nd, 3rd

achievements, record

active listening

actual intellect

adaptability, 2nd

alignment of plans, with boss, 2nd

authenticity, 2nd

big picture

build profile

bonding

boss

team, 2nd, 3rd

boss, 2nd

alignment with, 2nd

feedback from, 2nd, 2nd, 4th, 5th

performance rating from

pre-joining meeting with, 2nd

record of first 100 days achievements to, 2nd

boss’s boss

alignment with

bounce back

‘bring people with you’, 2nd

budget

adequate

and resources, 2nd, 3rd

business achiever, 2nd

cascading effect

change

resistance to, 2nd

starting to make

checklists

@ 30 days

@ 60 days

@ 90 days

chief executive officer (CEO)

priorities of

client case study

completion of first 100 days

emotional quotient (EQ)

leadership tasks

pre-start

team issues

writing the first 100 days plan

client/market effectiveness

close out

first 100 days

previous role

commitment

communication

first 100 days success to stakeholders

plan for first 100 days

provider, 2nd

social media, 2nd

with stakeholders, 2nd

vision

compensation

competitors

confidence

first 30 days

content learner, 2nd

contributor, unique, 2nd

coping techniques, 2nd

creativity

critical success factors

day 130

day 3060

day 6090

culture navigator, 2nd

culture of organisation, 2nd

customers

feedback from

visiting

detail, low-level, 2nd

direction

set clear, 2nd

disclosure

distractions, 2nd

email requests

first 30 days: stock reply

emotional intelligence (EQ)

end of first 100 days

close out plan and

second act

energy management system, 2nd, 3rd

executive Q&A

@ pre-start

@ start

@ 30 days

@ 60 days

writing best first 100 days plan

exercise

external appointments

company culture

recruitment phase

fast learner

fear

first 30 days

feedback

exercise form

formal

informal, 2nd, 3rd

on performance

see also mistakes

‘feel-good factor’ of successes

fire-fighting, 2nd, 3rd

first step actions

First100assist™ framework

role of leader in f

ten constituent roles in f

flight risks

formal/informal touch-points

fun, 2nd

goodwill relationships

group headquarters

head office

health

energy management system, 2nd, 3rd

holiday break

100-day timeline approach

illness

informal touch-points

insights

@ 60 days

inspiration

interim successor

previous role

internal appointment

IQ (intelligence quotient/actual intellect)

Lead your Team in your First 100 Days

leader

authentic

being the best

bonding with team

followers

role in First100assist™ framework f

showing up as

tasks of

value adder as

leadership

achievements

mission and purpose

potential

‘second act’ plan f

stepping up to lead a new team

transition

learning

curve

fast

and leadership development

mindset

from mistakes, 2nd

legacy

issues from predecessor

your role, 2nd

list

@ 90 days: write 10-day ‘to-do’

writing, 2nd

listening, active

long-term career

low level detail, 2nd

managers

market, 2nd

build profile

effectiveness

impact on

player

meetings

group executive leadership 

pre-joining

stakeholders, 2nd, 3rd

mentors, 2nd

middle phase, of first 100 days plan

milestone @ 30 days, 2nd

checklist

client case study: team issues

critical success factors: day 30–60

culture and politics

executive Q&A

high-performing team, building

review progress against plan

update plan

who and what really matters

milestone @ 60 days, 2nd

checklist

client case study

critical success factors: day 60–90

executive Q&A

feedback

resilience

resourcefulness

review progress against plan

update plan

milestone @ 90 days, 2nd

checklist

close out the plan

communicating first 100 days success to stakeholders

decisions on who stays/goes

feedback

record achievements and lessons

review progress against plan 

self-reflection, 2nd

write 10-day ‘to-do’ list

mistakes

first 30 days, 2nd

learning from, 2nd

morale, 2nd

motivation

bring people with you

to end of 12 months

team, 2nd, 3rd, 4th

multiplier effect

negative traits

multiplier effect

networks

investing in

transition challenges

notice period

office, getting out of block

one-to-one meeting

openness, 2nd

opportunities

organisation, 2nd

build profile

culture, 2nd

effectiveness

overlapping roles

overwhelmingness, 2nd, 3rd

pace

patience

peer community, finding

persistence

person (you, as leader)

be best you can be

build profile

multiplier effect

self-reflection, 2nd

showing up as leader not manager

tasks of leader, 2nd

see also leader

personal life

plan for first 100 days

communication of

for desired outcomes

launch of

review progress

step 1: start with end in mind

step 2: milestones

step 3: sense-check and complete

template of f

update, 2nd

writing

plan for Second Act, 2nd

politics of organisation

positive attitude

positive outcomes, focusing on

positive resonance

pre-arrival announcement

pre-start preparation

advice on issues and scenarios

build profile

client case study

energy management system, 2nd

previous role

reserve final judgement

team meeting

transition challenges

predecessor

issues from

press and online coverage, 2nd

previous role

holiday break

letting go of

problem-solving

problems

be realistic about

profiling, 2nd

promotions, 2nd, 3rd

quiet time

rapport

disclosure

reactivity

realism

problems

reassurance

doing good job

record

achievements and lessons, 2nd, 3rd

recruitment

phase

refocus, on results

relationship builder, 2nd

renew, for second act

reputation

long-term career

resilience, 2nd

resistance to change, 2nd

resourcefulness

resources, adequate

respect

from your team

results

delivering, 2nd, 3rd, 4th, 5th

refocus on

review progress against plan

@ 30 days

@ 60 days

@ 90 days

right balance, finding

right-hand person

risk taking, 2nd

role, 2nd

build profile

effectiveness

legacy

three-year horizon, 2nd

transition

12-month strategic priorities, 2nd

Roosevelt, Franklin D

Schlesinger, Arthur

‘second act’ plan, 2nd

characteristics

four thematic areas of effectiveness f

leadership plan f

maximising impact during

self-care

self-effectiveness

self-reflection, 2nd

‘the sense of making progress’

seven-point formula

short-termism

sickness

single-tasking approach

SMART

social interactions

social media, 2nd, 3rd

stakeholders

building relationships with

communicating first 100 days success to

communicating with, 2nd, 3rd

feedback form

meeting with, 2nd

pre-joining meeting with

record achievements

record of first 100 days achievements to, 2nd

satisfied with your performance

transition challenges

starting date, of new role

‘starting with the end in mind’ technique, 2nd, 3rd, 4th

stewardship

strategy

insights @ 60 days stage

start with the end in mind, 2nd

three-year role horizon, 2nd, 3rd

12-month strategic priorities, 2nd

vision and

successes

celebrating, 2nd, 3rd, 4th

record achievements, 2nd

suppliers, visiting

SWAT team reinforcements

Taoists

targets

team

@ 30 days, 2nd

@ 60 days, 2nd

@ 90 days, 2nd

bonding, 2nd, 3rd

bring people with you, 2nd

building, 2nd

celebrating successes

client case study: issues with

decisions on who stays/goes

efforts of

emotions

feedback from, 2nd, 3rd

health of

inspiration

meeting, 2nd

motivation, 2nd, 3rd, 4th, 5th

one-to-one meeting

recruiting talents to

resistance to change, 2nd

respect from your

stepping up to lead new

transition challenges

team builder

three-year role horizon, 2nd, 3rd

time out

energy management system, 2nd, 3rd

holiday break

time pressures

tipping point

‘to-do’ list

@ 90 days: write 10-day

transition challenges

transition maker, 2nd

trust, building

 unknowns

first 30 days

update plan for first 100 days

@ 30 days

@ 60 days

urgency

core role challenges

value adder, 2nd

vision

clear

and strategy

‘walk the talk’

‘what if’

whole-system approach f

work

resilience at

resourcefulness at

writing, first 100 days plan

client case study

executive Q&A

First100assist™ framework

leadership purpose

‘starting with the end in mind’ technique, 2nd

three-year role horizon, 2nd

12-month strategic priorities

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