Edited by Cheryl Gamble
ASTD
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Associate Editor
Cheryl Gamble
Production Design
Kathleen Schaner
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Infoline is a real got-a-problem, find-a-solution publication. Concise and practical, Infoline Is an information lifeline written specifically for trainers and other workplace learning and performance professionals. Whether the subject is a current trend in the field, or tried-and-true training basics, Infoline is a complete, reliable trainer's information resource. Infoline is available by subscription and single copy purchase.
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Infoline (ISSN 87559269, ISBN 9781562867324) is published monthly by the American Society for Training & Development, 1640 King Street, Alexandria, VA 22314. Infoline is available for subscription in print or digitally. The subscription rate for 12 issues is $99 (for ASTD national members) and $139 (for nonmembers). Periodicals postage paid at Alexandria, Virginia, and additional entries. POSTMASTER: Send address changes to Infoline, P.O. Box 1443, Alexandria, VA 22313-1443. Claims for replacement of subscription issues not received must be made within three months of the issue date. Copyright © December 2010 Infoline and ASTD. All rights reserved. No part of this work covered by the copyright hereon may be reproduced or used in any form or by any means—graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems—without the express written permission of the publisher. For permission requests, please go to www.copyright.com, or contact Copyright Clearance Center (CCC), 222 Rosewood Drive, Danvers, MA 01923 (telephone: 978.750.8500, fax: 978.646.8600). ASTD Press grants permission for the material on pages 14-16 to be reproduced for personal use.
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