Richard Millington is the founder of FeverBee. Over the past 16 years, Richard has helped to develop over 270+ successful communities, including those for Apple, Facebook, Google, The World Bank, SAP, Oracle, Amazon, Autodesk, Lego, The United Nations, Novartis, and many more. Richard is the author of both Buzzing Communities and The Indispensable Community. Buzzing Communities has been widely cited as introducing best practice into developing successful online communities. Richard has delivered keynote talks in the USA, Canada, UK, Australia, France, Belgium, Spain, Germany, Italy, Turkey, Switzerland, Romania, Lithuania, and several others. Richard has also trained over 1,250 community professionals through FeverBee’s community management academy.
Table of Contents
- Cover
- Title
- Copyright
- Contents
- AboutvAuthor
- Acknowledgements
- Publishers Acknowledgement
- Introduction
- 1. Why create a community?
- 2. Who is your community for?
- 3. Creating your community experience
- 4. Setting the rules
- 5. Attracting your first members
- 6. Nurturing superusers in your community
- 7. Keeping members engaged
- 8. Rewarding your members
- 9. Overcoming problems
- 10. Building your community strategy
- Whats Next
- Notes
- Index