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Author Phil Hood , Alex Lowy
Consultants, managers, MBA students all utilize a representational tool referred to as the "2 × 2 matrix", the most flexible and portable weapon in the knowledge worker's intellectual arsenal. This book is a single, integrated resource for reviewing, selecting, and....
Release Date 2004/05 -
Author David G. Pugh
In their book Winning Behavior, Terry Bacon and David Pugh showed how great companies outperform good ones through "behavioral differentiation" -- going beyond superior products and dependable service to connect with customers at every touchpoint. The Behavioral Ad....
Release Date 2004/05 -
Knowledge Representation and Reasoning
Author Hector Levesque , Ronald Brachman
Knowledge representation is at the very core of a radical idea for understanding intelligence. Instead of trying to understand or build brains from the bottom up, its goal is to understand and build intelligent behavior from the top down, putting the focus on ....
Release Date 2004/06 -
Author William R. Torbert
“Action inquiry” is a fresh approach to learning leadership in the midst of action. This highly accessible process takes each of us beyond muddling through daily dilemmas to exercising transforming power at key moments and more timely action in general. Bill To....
Release Date 2004/06 -
Author Freda Hansburg , Melvin Silberman
Bringing out the best in others is good business. When we bring both respect and interpersonal savvy to our work relationships, we do more than make people feel good. We enhance personal and organizational performance. And as the workplace grows more complex and com....
Release Date 2004/06 -
The Power of Impossible Thinking: Transform the Business of Your Life and the Life of Your Business
Author Robert Gunther , Colin Crook , Yoram Wind
This book is about getting better at making sense of the world...so you can make decisions that respond to reality, not some obsolete model of reality. Drawing on the latest neuroscientific research and their experience with corporate transformations, Jerry Wind a....
Release Date 2004/07 -
Author Gene Zelazny
Hands-on tips for powerful presentations in this all-new companion to the bestselling Say It with ChartsThrough four editions, Gene Zelazny's classic how-to Say It with Charts has generated more than $1.5 million in revenues. Now, in the companion Say It with Chart....
Release Date 2004/08 -
Author Al Switzler , Ron McMillan , Joseph Grenny , Kerry Patterson
The authors of the New York Times bestseller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviorDiscover skills to resolve touchy, controve....
Release Date 2004/08 -
Author Brian S McWilliams
More than sixty percent of today's email traffic is spam, according to email filtering firm Brightmail. This year alone, five trillion spam messages will clog Internet users in-boxes, costing society an estimated $10-billion in lost productivity, filtering software....
Release Date 2004/10 -
Author Brian Tracy
The Wall Street Journal business bestseller with over 50,000 copies sold!The true secret of high achievers is that they know how to find their "focal point" -- the one thing they should do, at any given moment, to get the best possible results in each area of their ....
Release Date 2004/10 -
Hardball: Are You Playing to Play or Playing to Win?
Author John Butman , Rob Lachenauer , George Stalk
Great companies stumble and fall when they lose it. Highfliers crash when a competitor notices they don't have it. Start-ups shut down if they can't develop it. "It" is a strategy so powerful and an execution-driven mindset so relentless that companies use it to g....
Release Date 2004/10 -
Leadership in Action: Face to Face - Emotional Rescue - A Conversation with Neal M. Ashkanasy
Author Editor Stephen Rush
Recent years have seen an upsurge of interest in the study of emotions in organizations. However, research has been hampered by the ephemeral nature of emotions and the lack of an integrated, multilevel model for studying their role in organizational life. Neal M. A....
Release Date 2004/10 -
Author Jenni Prisk , Maureen Orey
Communication Skills Training offers all the resources and tools needed to design effective communication skills training. Use this complete guide to design presentation, negotiation, conflict resolution, or assertiveness skills for group or work teams or design int....
Release Date 2004/11 -
Photographic Lighting: Essential Skills, 3rd Edition
Author Mark Galer , John Child
The approach taken is very practical, focusing on building on the users competence throughout the book. A new chapter, Lighting Techniques is to be included devoted to specific examples and illustrations of specific lighting techniques. These include a selection of ....
Release Date 2004/11 -
Author Adele B. Lynn
Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intelligent employees isn’t enough: you need a concrete plan for putting this valuable resource to work. The EQ Difference offers ....
Release Date 2004/11 -
Building Career Success Skills—Career Development
Author Mike Fraum , Theodore Pietrzak
Todays organizational realities can make it tough for individuals to succeed in their careers and organizations. Conditions such as access to fewer resources, increasing levels of accountability, increasing levels of competition, limited potential for advancement, a....
Release Date 2005/01 -
Author David G. Pugh , Terry R Bacon
How does a company constantly win more business than its rivals? A key factor is the ability to create proposals that outshine those from even the strongest competitors. Powerful Proposals helps businesses maximize the selling power of their proposals, with proven s....
Release Date 2005/01 -
Author Stuart L. Hart - Johnson Graduate School of Management Cornell University
Capitalism is indeed at a crossroads, facing international terrorism, worldwide environmental change, and an accelerating backlash against globalization. Companies are at crossroads, too: finding new strategies for profitable growth is now more challenging. Both set....
Release Date 2005/02 -
No Such Thing as Over-Exposure: Inside the Life and Celebrity of Donald Trump
Author Robert Slater
In the wake of his incredibly successful TV show, The Apprentice, Donald Trump has gone beyond celebrity to become a true legend. He is the billionaire everyone recognizes, one whose name is its own global brand. Slater convinced Trump to give him unprecedented acce....
Release Date 2005/02 -
The Pocket Idiot’s Guide™ to One-Minute Managing
Author Sharon McDonnell
Giving compelling answers to interview questions can make the difference between winning a job and unemployment. The Pocket Idiot's Guide™ to Interview Questions and Answers will arm you with answers to the 150 toughest interview questions. Whether you read the boo....
Release Date 2005/02 -
Give Your Speech, Change the World: How To Move Your Audience to Action
Author Nick Morgan
Do you remember the topic of the last speech you heard? If not, you're not alone. In fact, studies show that audiences remember only 10% to 30% of speech or presentation content. Given those bleak statistics, why do we give speeches at all? We give them, says commu....
Release Date 2005/02 -
Author Deborah M. Khoshaba , Salvatore R. Maddi
Reorganization, downsizing, mergers, budget pressures, transfers, job insecurity, and more are producing today’s unpredictable, pressure-cooker conditions, and making it harder for less resilient people to achieve the success they deserve. Resilience at Work s....
Release Date 2005/03 -
Organize Your Work Day In No Time
Author K. J. McCorry
Do ever you feel like you live at the office instead of your house? Do your coworkers see you more often than your spouse? Take back your workday and your life! Organize Your Work Day In No Time will show you how to use your work time more efficiently through simple....
Release Date 2005/04 -
Meetings That Work!—Business Skills
Author Tora Estep
Meetings are a precious resource: an expensive waste of peoples time if run poorly and amazingly valuable and productive if run well. Yet many people and organizations hold meeting after meeting without knowing how to do so effectively or even what they want to acco....
Release Date 2005/05 -
Author Beverly Langford
Intelligence, ambition, and skill can take you a long way to achieving your career goals—but no matter where or with whom you work, one of the factors most essential to your success is knowing how to act and interact with your colleagues. In the modern workplace, if....
Release Date 2005/07 -
You Can’t Talk to Me That Way!
Author Arthur H. Bell
You Can’t Talk to Me That Way! Stopping Toxic Language in the Workplace stands up to verbally abusive bosses, co-workers, and others and says, “Enough!” It shows readers exactly what to say and do to end the humiliation and torment.Real injury—deep wounds and lastin....
Release Date 2005/07 -
The Right Decision Every Time: How to Reach Perfect Clarity on Tough Decisions
Author Luda Kopeikina
Drawing on her breakthrough research with 115 CEOs, Luda Kopeikina offers practical, proven techniques for structuring decisions, achieving clarity about the real issues involved, and using that clarity to improve the quality of every decision you make. Kopeikina be....
Release Date 2005/08 -
How to Reduce Workplace Conflict and Stress
Author Anna Maravelas
An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives, supervisors, and managers-and the people that work for them-protect pride, profit and productivity fro....
Release Date 2005/08 -
High-Impact Interview Questions: 701 Behavior-Based Questions to Find the Right Person for Every Job
Author Victoria A. Hoevemeyer
Asking behavior-based questions is the best way to elicit useful information from potential job candidates. There's a big difference between asking someone how they might handle a hypothetical situation, and saying, "Tell me about a time you..." By having applicant....
Release Date 2005/09