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Author Laura Poole
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEPerfect Phrases for Coaching Employee Performance gives you the language to empower, engage, and develop your employees. Filled with hundreds of wordsand phrases you can use in virtually every coaching situation, ....
Release Date 2013/05 -
Perfect Phrases for Communicating Change
Author Lawrence Polsky
THE RIGHT PHRASE FOR EVERYSITUATION . . . EVERY TIMEEmployees respond to organizational change with worry, fear, and sometimeseven panic. Your job is to keep them motivated and focused—so you mustchoose your words carefully during times of upheaval.
Release Date 2010/01 -
Perfect Phrases for Customer Service, Second Edition
Author Robert Bacal
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEYou’ve heard it a million times: “The customer is always right.” But let’s face it--sometimes the customer is misinformed, confused, or downright difficult.
Release Date 2010/11 -
Perfect Phrases for Employee Development Plans
Author Anne Bruce
THE RIGHT PHRASE FOR EVERY SITUATION EVERY TIMEThe secret to business success today is employee and talent development. Companies that invest in branding and creating smart, self-reliant, “upgradeable” talent are the ones that will lead their industries in the futur....
Release Date 2010/06 -
Perfect Phrases for Healthcare Professionals: Hundreds of Ready-to-Use Phrases
Author Masashi Rotte
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEIn the fast-paced environment of healthcare, tense, complicated, and unpredictable interactions are a guarantee. Clear communication is an absolute necessity for resolving workplace conflicts and keeping patients ....
Release Date 2011/11 -
Perfect Phrases for Managers and Supervisors, Second Edition
Author Meryl Runion
The Right Phrase for Every Situation . . . Every TimeCommunication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization.
Release Date 2010/06 -
Author Erika Lamont , Brenda Hampel
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEGetting new employees up and running with the company is a highly challenging process. For true success, you need to have full command of the most appropriate language for the task.Perfect Phrases for New Employee....
Release Date 2011/06 -
Author Meryl Runion
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEAs an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your off....
Release Date 2011/06 -
Perfect Phrases for Performance Reviews
Author Robert Bacal , Douglas Max
Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of phrases that managers can use to describe employee performance, pr....
Release Date 2002/11 -
Perfect Phrases for Performance Reviews 2/E
Author Douglas Max
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEThe ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though,have you struggled to find the most appropriate words for y....
Release Date 2010/11 -
Author Marty Scirratt , Jeb Brooks
The PERFECT quick-reference guide for selling more through quality referralsThis streamlined guide provides salespeople with the right words at the right time in every situation.Perfect Phrases for Sales Referrals presents hundreds of hundreds of time-saving tips an....
Release Date 2013/03 -
Perfect Phrases for Setting Performance Goals, Second Edition
Author Douglas Max
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIMEReal success is about the future, not the past. As a supervisor, you’sll be most effective if you concentrate on setting goals for your employees, rather than assessing past events and behaviors.
Release Date 2010/11 -
Performance Appraisal: Expert Solutions to Everyday Challenges
Author Harvard Business School Press
The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. W....
Release Date 2009/04 -
Performance Appraisals & Phrases For Dummies®
Author Ken Lloyd
The tools you need to enrich the performance-appraisal experience as you streamline the processWhether you're a manger looking to implement employee appraisals for the first time, concerned with improving the quality and effectiveness of the appraisal process, or s....
Release Date 2009/09 -
Author William G. Arnold
Improve Your Agency's Performance Budgets and Accountability ReportsPerformance Budgeting: What Works, What Doesn't is a must-have resource for government officials implementing performance budgeting within their organizations. The author examines performance bu....
Release Date 2008/07 -
Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance
Author Ingrid Guerra-López
Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces t....
Release Date 2008/05 -
Author Peter R. Garber
Learn how to design and implement a performance feedback program that will help employees take performance to a higher level. The advice, tips, models and tools described in Performance Feedback will help you give more complete feedback to your employees. They will ....
Release Date 2008/01 -
Author Coral L. Rice , August J. Aquila
Compensation is the largest expense that a firm incurs. And yet, few firms really manage it well. The trick is realizing it is more complex than just splitting the pie.The crucial issues of compensation and performance are inextricably linked. In this important res....
Release Date 2017/05 -
Author Fatma Pakdil , Karen Moustafa Leonard
A fearsome aspect of management is the performance appraisal. It has become a byword for unfairness and irritation among employees. Some management writers are even proposing in doing away with it. We agree that the current method of appraisal is unsustainable and ....
Release Date 2016/05 -
Performance Management For Dummies
Author Herman Aguinis
Implement best-in-class performance management systems Performance Management For Dummies is the definitive guide to infuse performance management with your organization's strategic goals and priorities. It provides the nuts and bolts of how to define and measure ....
Release Date 2019/05 -
Performance Management Systems and Strategies
Author Dipak Bhattacharyya
This book aims to provide extensive theoretical knowledge with practical overtones to the students, and application based knowledge to the professionals to successfully implement performance management systems and strategies. With such comprehensive knowledge and p....
Release Date 2011/08 -
Performance Management Systems and Strategies
Author Dipak Kumar Bhattacharyya
Performance Management Systems and Strategies aims to provide extensive theoretical knowledge with practical overtones for students, and application-based knowledge for professionals to successfully implement performance management systems and strategies. With such ....
Release Date 2011/06 -
Performance Management: Measure and Improve The Effectiveness of Your Employees
Author Harvard Business School Press
Today’s competitive workplace demands that managers evaluate employee performance, and provide coaching. Performance Management will help managers prepare for a formal performance meeting with a direct report, and create a development plan to increase employee produ....
Release Date 2006/06 -
Performance Management: Putting Research into Action
Author James W. Smither
There has been a shift in HR from performance appraisal to performance management. A new volume in the SIOP Professional Practice Series, this book contains a broad range of performance management topics, offers recommendations grounded in research, and many example....
Release Date 2009/08 -
Author Christina Osbourne
Learn everything you need to know to evaluate and enhance staff performance. Performance Reviews explains how to prepare and conduct an appraisal session and how to follow up with effective action plans. Practicaltechniques demonstrate how to motivate your staff, an....
Release Date 2001/07 -
Performance Reviews (HBR 20-Minute Manager Series)
Author Harvard Business Review
Conducting performance reviews can be stressful. But these conversations are critical to your employees’ development, allowing you to formally communicate with them about their accomplishments relative to their goals. Performance Reviews guides you through the basic....
Release Date 2015/05