-
Secrets of Service Level Management A Process Owners Guide
Author AXELOS
An ITIL process guide that describes how to plan for, design, transition, operate and improve service level management. With a practical focus and real-life examples, this book turns the theory of SLM into practice.
Release Date 2013/03 -
Successful Business Process Management
Author Paula K. Berman
Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Too few, and inefficiency ensues; too many, and creativity is stifled. Yet it can be difficult to find traini....
Release Date 2014/04 -
Understanding Hard to Maintain Behaviour Change: A Dual Process Approach
Author Ron Borland
The book presents an integrative theory of hard-to-maintain behaviours, that includes hard-to-reduce or eliminate behaviours like smoking and other drug use, overconsumption of food or unsafe sex, and hard-to-sustain behaviours like exercise and sun-safe behaviours.....
Release Date 2014/02 -
Salesforce Process Builder Quick Start Guide
Author Rakesh Gupta
Click your way to automating business processes with Salesforce Visual WorkflowKey FeaturesCreate and maintain complex business processes using Process builder Discover how to debug and deploy Flow and Process Builder Use new or existing Flows to work with Salesfor....
Release Date 2018/07 -
Process Mapping and Management
Author Sue Conger
Process Mapping & Management is a 10-chapter book comprised of three sections: Process mapping mechanics, process improvement analysis, and process redesign and justification. Written for executives and graduate students the text offers practical techniques for ....
Release Date 2011/06 -
Author Michael Mulholland
The basic working knowledge for the practicing control engineer in industry, offered here as a handy deluxe edition comprising two volumes each devoted to methods and practical problems. Focusing on the practical implementation, the methods volume provides r....
Release Date 2016/09 -
Author Sharon Rowe
Tiny isn't a size—it's a state of mindToo many of us feel trapped by work that keeps us from living our purpose. We fantasize about starting our own business, yet we're warned against falling into debt, working eighty hours a week, and coping with the press....
Release Date 2018/05 -
Business Process Management with JBoss jBPM
Author Matt Cumberlidge
A Practical Guide for Business AnalystsMap your business processes in an efficient, standards-friendly wayUse the jBPM toolset to work with business process maps, create a customizable user interface for users to interact with the process, collect process execution ....
Release Date 2007/07 -
The Process of Software Architecting
Author Peter Cripps , Peter Eeles
A Comprehensive Process for Defining Software Architectures That Work A good software architecture is the foundation of any successful software system. Effective architecting requires a clear understanding of organizational roles, artifacts, activities performed, an....
Release Date 2009/07 -
Designing Efficient BPM Applications
Author Antoine Mottier , Christine McKinty
Looking for efficiency gains in your business? If you’re a business analyst, this practical guide will show you how to design effective business process management (BPM) applications. Every business uses business processes—these everyday tasks help you gain and ret....
Release Date 2016/03 -
What Were They Thinking?: Unconventional Wisdom About Management
Author Jeffrey Pfeffer
Every day companies and their leaders fail to capitalize on opportunities because they misunderstand the real sources of business success.Based on his popular column in Business 2.0, Jeffrey Pfeffer delivers wise and timely business commentary that challenges conven....
Release Date 2007/07 -
Author John Ullmen , Samuel Culbert
The boss/subordinate relationship is an age-old problem cited in almost every management book and on-the-job survey as an area rife with dishonesty and inefficiency. All too often, subordinates spin the truth for those above while bosses fail to establish the c....
Release Date 2001/01 -
The Mediation Process: Practical Strategies for Resolving Conflict, 4th Edition
Author Christopher Moore
The Fourth Edition of a seminal work in the field of mediation and conflict resolutionFor almost thirty years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comp....
Release Date 2014/04 -
Author Rafiqul Gani , Ian T. Cameron
This book covers the area of product and process modelling via a case study approach. It addresses a wide range of modelling applications with emphasis on modelling methodology and the subsequent in-depth analysis of mathematical models to gain insight via structur....
Release Date 2011/09 -
The Power of Business Process Improvement, 2nd Edition
Author Susan Page
Baffled by repeated mistakes in your department? Want to focus your employees’ limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-ef....
Release Date 2015/11 -
Oracle BPM Suite 12c Modeling Patterns
Author Vivek Acharya
Design and implement highly accurate Business Process Management solutions with Oracle BPM Patterns In DetailThis book gives you an exemplary and comprehensive exposure to Oracle BPM modeling and implementation patterns. During the journey, it will walk you through ....
Release Date 2014/09 -
The Practical Guide to Business Process Reengineering Using Idefo
Author Clarence G. Feldmann
This is the digital version of the printed book (Copyright © 1998). This book answers the call for a concise, comprehensive introduction to IDEF0 and its application in business process reengineering (BPR) efforts.Here is all the essential information about the IDEF....
Release Date 2013/07 -
Understanding the Communication Process in the Workplace, 5th Edition
Author Institute of Leadership & Institute of Leadership & Mana
Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely a....
Release Date 2013/06 -
The Facts of Business Life: What Every Successful Business Owner Knows that You Don't
Author Bill McBean
Being a successful business owner means more than knowing one's industry and understanding the basic concepts of leadership, management, or motivation. It means being able to master many areas of business, and knowing how each of these areas relate to and build on ....
Release Date 2012/10