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Author Dorothy Grover Bolton , Robert Bolton
Want better results? Talk less and listen more.Listening might seem like the easiest thing in the world to do. But most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities.When you actively listen, you learn to gat....
Release Date 2018/02 -
Author Lisa J. Downs
Most adults have poor listening skills. In fact, with attention spans of less than eight minutes is it any wonder business and personal communications are rife with misunderstanding and needless conflict? Listening Skills Training is a complete resource designed to ....
Release Date 2008/04 -
Listening to Learn; Learning to Listen
Author Diane Kirrane
The average employee spends 30-60 percent of his or her day listening, yet listening skills are rarely taught. This Info-line provides aids to understanding, speaking, and listening. Offers guidelines for giving feedback. Makes suggestions about what to include in a....
Release Date 1997/06 -
Author John Myles White , Drew Conway
If you’re an experienced programmer willing to crunch data, this concise guide will show you how to use machine learning to work with email. You’ll learn how to write algorithms that automatically sort and redirect email based on statistical patterns. Authors Drew C....
Release Date 2011/10 -
Make Your Moment: The Savvy Woman’s Communication Playbook for Getting the Success You Want
Author Dion Lim
ABC News anchor Dion Lim’s empowering workplace communication strategies for women in any industry“As women, we’re constantly told to speak up, lean in, and be a badass . . . We absolutely should. We must! But we have to execute these things in the right way.”In a ....
Release Date 2019/10 -
Making Projects Work: Effective Stakeholder and Communication Management
Author Lynda Bourne
This book provides a framework for understanding and managing factors required for achieving successful project and program outcomes. It presents guidelines to help readers develop an understanding of governance and its connection to strategy as the starting point f....
Release Date 2015/02 -
Author Jonathan Vehar
The relationship between you and your boss is important in determining your success at work. However, having a good relationship isn't just a matter of lucking out with the right boss. It takes a focused effort by both parties to forge a strong working relationshi....
Release Date 2016/03 -
Management Accounting in Public Service Decision Making
Radical changes to public service delivery have swept across many regions of the world. Management accounting methods are vital to support operational and strategic decision making in public services internationally. This book provides a comprehensive and “leading-edge” guide to the topic.Written by.... -
Author David Rohlander
Being a manager is tough, and being a first-time manager is even tougher. Idiot's Guides: Management Skills is a hands-on guide to helping managers of all experience levels survive and thrive in the often murky and difficult world of management. Readers of a....
Release Date 2014/12 -
Author Christee Gabour Atwood
Often good employees get promoted to managerial position with unfortunate results. Avoid losing your best employees to this common pitfall by providing your pool of potential managers with basic managerial skills before they are put in a sink or swim position. Manag....
Release Date 2008/08 -
Author Jeremy L. Hall , Maria P. Aristigueta , Theodore H. Poister
New edition of a classic guide to ensuring effective organizational performanceThoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing e....
Release Date 2014/10 -
Marketing in the Public Sector: A Roadmap for Improved Performance
Author Nancy Lee , Philip Kotler
Praise for Marketing in the Public Sector“Professionally, as an academic turned politician, this book–if published a few years earlier–would have made my life much simpler. This book lays out, in detail with concrete examples, how to conduct a grand plan for change.....
Release Date 2006/10 -
Mastering Communication at Work, Second Edition: How to Lead, Manage, and Influence, 2nd Edition
The classic international bestseller, updated for the hybrid work world, including a new chapter on virtual communication. Excellent communicating skills have always been crucial to success in leadership and management roles—and that’s one of the reasons the first edition of this book, Mastering Co.... -
Mastering openFrameworks: Creative Coding Demystified
Author Denis Perevalov
openFrameworks is the doorway to so many creative multimedia possibilities and this book will tell you everything you need to know to undertake your own projects. You’ll find creative coding is simpler than you think.Create cutting edge audio-visual interactive proj....
Release Date 2013/09 -
Mastering Presentations: Be the Undisputed Expert when You Deliver Presentations
Author Doug Staneart
A simple four-step process for delivering winning presentationsMastering Presentations explains how entrepreneurs and small business owners can use guest speaking opportunities to generate rapport with audiences in order to foster business relationships with these a....
Release Date 2012/11 -
Mastering Prezi for Business Presentations - Second Edition
Author J.J. Sylvia IV , Russell Anderson-Williams
Engage your audience visually with stunning Prezi presentation designs and be the envy of your colleagues who use PowerPoint with this book and ebookIn DetailPrezi is a tool for delivering presentations in a linear or non-linear format. This cloud-based software ena....
Release Date 2015/07 -
Mastering the Art of Oral Presentations
Author Don Fulop , John P. Stewart
Proven techniques to win over any audience and make any saleMastering the Art of Oral Presentations is your expert guide to delivering memorable and effective speeches and presentations. Whether selling a product, offering a service, or bidding for a contract, your....
Release Date 2019/04 -
Measuring Affective and Behavioral Change—Evaluation & Research
Author James C. Robinson , Dana Gaines Robinson
This Info-line stresses the importance of laying the groundwork for measuring behavior and affective changes resulting from training programs. It concentrates on Kirkpatrick's third level of evaluation, behavior, and discusses specific techniques to track and measu....
Release Date 1997/04 -
Mindful Listening (HBR Emotional Intelligence Series)
Author Peter Bregman , Jacqueline Carter , Rasmus Hougaard , Jack Zenger , Harvard Business
Become a mindful listener at work.Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discu....
Release Date 2019/03 -
Mindfulness (HBR Emotional Intelligence Series)
Author Christina Congleton , Susan David , Ellen Langer , Daniel Goleman , Harvard Business
The benefits of mindfulness include better performance, heightened creativity, deeper self-awareness, and increased charisma—not to mention greater peace of mind.This book gives you practical steps for building a sense of presence into your daily work routine. It a....
Release Date 2017/04 -
Moodle 1.9 English Teacher's Cookbook
Author Silvina P. Hillar
80 simple but incredibly effective recipes for teaching reading comprehension, writing, and composing using Moodle 1.9Packed with recipes to help you use Moodle effectively to teach EnglishCreate a different atmosphere to help students improve their writing skills u....
Release Date 2010/07 -
Moodle 1.9 Teaching Techniques
Author William Rice , Susan Smith Nash
Creative ways to build powerful and effective online coursesMotivate students from all backgrounds, generations, and learning stylesWhen and how to apply the different learning solutions with workarounds, providing alternative solutionsEasy-to-follow, step-by-step i....
Release Date 2010/01 -
Motion Graphics with Adobe Creative Suite 5 Studio Techniques
Author Ian Robinson , Richard Harrington
Almost all motion graphics artists today use After Effects, Photoshop, or Illustrator to some degree in their projects. But how do they decide which tool is best for the job and how can they utilize the various components in the Creative Suite together for the most ....
Release Date 2010/09 -
Moving from Brevity to Aha! in Your Presentation
Author Jerry Weissman
This Element is an excerpt from Presentations in Action (9780132489621) by Jerry Weissman. Available in print and digital formats.More succinct = more successful! Cut the fat from your presentation, and quickly get to the “Aha” moment!Your audience doesn’t need ever....
Release Date 2011/02 -
Author Sam Knowles
Shortlisted for the Business Book of the Year Awards in the Sales and Marketing category.As jobs become increasingly similar, there are two skills that everyone needs if they’re going to thrive. These are the ability to interrogate and make sense of data, and the a....
Release Date 2018/03 -
Narrative Comprehension and Film
Author Edward Branigan
Narrative is one of the ways we organise and understnad the world. It is found everywhere: not only in films and books, but also in everday conversations and in the nonfictional discourses of journalists, historians, educators, psychologists, attorneys and man....
Release Date 2013/06 -
Nicely Said: Writing for the Web with Style and Purpose
Author Kate Kiefer Lee , Nicole Fenton
Whether you’re new to web writing, or you’re a professional writer looking to deepen your skills, this book is for you. You’ll learn how to write web copy that addresses your readers’ needs and supports your business goals. Learn from real-world examples and interv....
Release Date 2014/06 -
Nikon® Creative Lighting System Digital Field Guide, Third Edition
Author Benjamin Edwards
Detailed coverage of the three high-end speedlights built exclusively for new Nikon SLRsNikon speedlights put creative control of flash at the photographer's command, and with Nikon's Creative Lighting System, flash control is practically intuitive and possibiliti....
Release Date 2012/03 -
Nikon® Creative Lighting System: Digital Field Guide, Second Edition
Author J. Dennis Thomas
A full-color, go-anywhere guide to Nikon's entire array of creative lighting possibilitiesNikon's Creative Lighting System is like having a low-cost, wireless, studio lighting system that's portable enough to fit into a camera bag. Although the possibilities are ....
Release Date 2009/10