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Part 2: Facilitate Ownership
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Part 2: Facilitate Ownership
by Peter Koning
Agile Leadership Toolkit: Learning to Thrive with Self-Managing Teams
Cover Page
About This E-Book
Half-Title Page
Series-Page
Title Page
Copyright Page
Dedication Page
Contents
Foreword
Preface
Introduction
Audience—Who is this Book for?
Responsibility of an Agile Leader
Agile Leadership Toolkit
Why This Book?
Reading Guide
After Reading This Book
Acknowledgments
About the Author
Part 1: Co-Create Goals
1.1 How do you Set the Right Goals?
Introduction Questions
Traditional versus New Goals
Tool 1: Key Value Indicator
1.2 How Do You Find The Right Kvis?
Introduction Questions
What is a Good KVI?
In Three Steps to a First KVI
How Do I Know We Have An Inspiring KVI?
The 5×I for Inspirational KVIs
Pitfalls When Choosing and Using KVIs
How Do I Give Inspiring Goals?
1.3 How to Visualize the Customer Impact?
Introduction Questions
Complex Customer Impact
Tool 2: Impact Ladder
Summary of Part 1—Co-Create Goals
The Agile Leader as a Co-Creator of Inspiring Goals
Concrete Actions
Notes
Part 2: Facilitate Ownership
2.1 When Do Teams Take Ownership?
Introduction Questions
What is Ownership?
Why Ownership?
How do Teams Deal With Ownership?
The Agile Leader as a Facilitator
2.2 When is Intervening the Best Strategy, and When is Letting go Better?
Introduction Questions
Tool 3: Ownership Model
Horizontal Axis: Maturity on Achieving Goals
Vertical Axis: Freedom
Two Bad Zones
Good Zone
Staircase
2.3 How Mature is My Team?
Introduction Questions
Stages in Maturity
Other Indicators
2.4 How do Typical Teams Grow?
Introduction Questions
Stage 0, Start
Stage 1, Output
Stage 2, Quality
Stage 3, Scaling
Stage 4, Impact
After That?
2.5 How Can the Borders be Aligned With the Maturity?
Introduction Questions
Concretely Expanding the Borders
Tool 4: Freedom Matrix
2.6 When Does the Ownership Model Work and When Does it Not?
Introduction Questions
Teams Need a Single Concrete, Shared Goal
Teams Should Be Able to Give Open Feedback to the Leader to Maintain Ownership
Teams Need to Focus on Working Smarter
Quick Customer Appreciation
Agile Leaders Need to Escape The Yearly Employee Feedback Ritual
Resilience
Summary of Part 2—Facilitate Ownership
The Agile Leader’s Responsibility to Facilitate Ownership in His Team(s)
Tangible Actions
Notes
Part 3: Learn Faster
3.1 How do you Know Your Teams are Doing the Right Things?
Introduction Questions
Control Over Activities
What is the Learning Loop?
The Agile Leader as an Experimentor
3.2 How Quickly do My Teams Learn From Users?
Introduction Questions
Tool 5: T2L
Higher Agility Through Shorter T2L
T2L in Practice
Four Additional Benefits of a Better T2L
3.3 How can the Learning Loop be Put Into Practice?
Introduction Questions
Tool 6: VLB
The Card on The Board
How Detailed Should The VLB Be?
Common Place, Close to the Team
Stakeholders and Customers Meeting
Power of the Validated Learning Board
3.4 How can Teams Implement Big Ideas in Small Steps?
Introduction Questions
Split Into Target Group and Situations, Not Into Parts and Functionality
Pitfalls When Shortening the T2L
3.5 Minimize the Blast Radius
Introduction Questions
If all Changes are Successful, Insufficient Innovation Will Take Place
Summary of Part 3—Learn Faster
The Agile Leader as an Experimentor
Concrete Actions
Notes
Part 4: Design Healthy Habits
4.1 How Do You Stimulate an Agile Culture?
Introduction Questions
How Do You Improve the Culture?
What Is an Agile Culture?
Why Did the Existing Habits Block the New Culture?
What Are Habits?
How Do Habits Change?
4.2 How do you Design Healthy Habits?
Introduction Questions
Healthy and Unhealthy Habits
Tool 7: Habit Matrix
Recognizing Underlying Habits—Two Examples
Role of the Agile Leader
4.3 Can you Anchor the Cultural Improvement?
Introduction Questions
Who Are the Heroes of an Agile Culture?
A Few People Define the Culture for Many
How Do You Anchor the Cultural Improvement?
4.4 What is a Healthy Habit to Implement Improvements?
Introduction Questions
Enabling Improvements
Tool 8: To-Grip
Summary of Part 4—Design Healthy Habits
The Agile Leader as Culture Leader
Concrete Questions
Notes
After Reading This Book
Why a New Toolkit?
Agile Leadership Toolkit
Index
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1.3 How to Visualize the Customer Impact?
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2.1 When Do Teams Take Ownership?
Part 2: Facilitate Ownership
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