Cloud computing represents a new operational model for delivering information technology services. This brings with it a number of unique operational requirements. This chapter explains each of those within an operational context so that they can be appropriately included in every architected cloud solution. Security controls are equally crucial due to the importance associated with managing and controlling access to all data.

The DCRM is presented in here, in this chapter, as a communicative tool. While the other models presented in this text are specific to cloud computing, this one represents a more generalized approach more suitable when evaluating portability and interoperability when operating across different cloud computing and traditional designs.