Appendix A. References

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Anderson 2008 Anderson, David; Dalton, Jeff; Glazer, Hillel; Konrad, Mike; and Shrum, Sandy. CMMI or Agile: Why Not Embrace Both! (CMU/SEI-2008-TN-003). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, November 2008. www.sei.cmu.edu/library/abstracts/reports/08tn003.cfm.

Bernard 2005 Bernard, Tom; Gallagher, Brian; Bate, Roger; & Wilson, Hal. CMMI Acquisition Module, Version 1.1. (CMU/SEI-2005-TR-011, ADA441245). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, May 2005. www.sei.cmu.edu/library/abstracts/reports/05tr011.cfm.

Crosby 1979 Crosby, Philip B. Quality Is Free: The Art of Making Quality Certain. New York: McGraw-Hill, 1979.

Curtis 2001 Curtis, Bill; Hefley, William E.; & Miller, Sally A. The People Capability Maturity Model: Guidelines for Improving the Workforce. Boston, MA: Addison-Wesley, 2001.

Deming 1986 Deming, W. Edwards. Out of the Crisis. Cambridge, MA: MIT Press, 1986.

Dodson 2006 Dodson, Kathryn M.; Hofmann, Hubert F.; Ramani, Gowri S.; & Yedlin, Deborah K. Adapting CMMI for Acquisition Organizations: A Preliminary Report (CMU/SEI-2006-SR-005, ADA453524). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, June 2006. www.sei.cmu.edu/library/abstracts/reports/06sr005.cfm.

EIA 2002 Electronic Industries Alliance. Systems Engineering Capability Model (EIA/IS-731.1). Washington, DC, 2002.

EIA 2003 Electronic Industries Alliance. EIA Interim Standard: Systems Engineering (EIA/IS-632). Washington, DC, 2003.

EIA 2002 Government Electronics and Information Technology Alliance. Earned Value Management Systems (ANSI/EIA-748). New York, NY, 2002. webstore.ansi.org/RecordData.aspx?sku=ANSI%2FEIA-748-B.

Gibson 2006 Gibson, Diane L.; Goldenson, Dennis R.; & Kost, Keith. Performance Results of CMMI-Based Process Improvement (CMU/SEI-2006-TR-004, ADA454687). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, August 2006. www.sei.cmu.edu/library/abstracts/reports/06tr004.cfm.

Humphrey 1989 Humphrey, Watts S. Managing the Software Process. Boston, MA: Addison-Wesley, 1989.

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ISO 2000 International Organization for Standardization. ISO 9001, Quality Management Systems—Requirements, 2000. www.iso.org/iso/en/CatalogueDetailPage.CatalogueDetail?CSNUMBER=21823&ICS1=3&ICS2=120&ICS3=10.

ISO 2002a International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 15288 Systems Engineering—System Life Cycle Processes, 2002. www.jtc1-sc7.org/.

ISO 2002b International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 15939 Software and Systems Engineering—Measurement Process, 2002. www.jtc1-sc7.org/.

ISO 2005 International Organization for Standardization and International Electrotechnical Commission. ISO/IEC 20000-1 Information Technology—Service Management, Part 1: Specification; ISO/IEC 20000-2 Information Technology—Service Management, Part 2: Code of Practice, 2005. www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_detail.htm?csnumber=41333.

ISO 2006 International Organization for Standardization and International Electrotechnical Commission. ISO/IEC TR 15504 Information Technology—Software Process Assessment Part 1: Concepts and Vocabulary, Part 2: Performing an Assessment, Part 3: Guidance on Performing an Assessment, Part 4: Guidance on Use for Process Improvement and Process Capability Determination, Part 5: An Exemplar Process Assessment Model, 2003-2006. www.iso.org/iso/search.htm?qt=15504&published=true&active_tab=standards.

IT Governance 2005 IT Governance Institute. CobiT 4.0. Rolling Meadows, IL: IT Governance Institute, 2005. www.isaca.org/Content/NavigationMenu/Members_and_Leaders/COBIT6/Obtain_COBIT/Obtain_COBIT.htm.

Juran 1988 Juran, Joseph M. Juran on Planning for Quality. New York: Macmillan, 1988.

McFeeley 1996 McFeeley, Robert. IDEAL: A User’s Guide for Software Process Improvement (CMU/SEI-96-HB-001, ADA305472). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, February 1996. www.sei.cmu.edu/library/abstracts/reports/96hb001.cfm.

Office of Government Commerce 2007a Office of Government Commerce. ITIL: Continual Service Improvement. London, UK: Office of Government Commerce, 2007.

Office of Government Commerce 2007b Office of Government Commerce. ITIL: Service Design. London, UK: Office of Government Commerce, 2007.

Office of Government Commerce 2007c Office of Government Commerce. ITIL: Service Operation. London, UK: Office of Government Commerce, 2007.

Office of Government Commerce 2007d Office of Government Commerce. ITIL: Service Strategy. London, UK: Office of Government Commerce, 2007.

Office of Government Commerce 2007e Office of Government Commerce. ITIL: Service Transition. London, UK: Office of Government Commerce, 2007.

SEI 1995 Software Engineering Institute. The Capability Maturity Model: Guidelines for Improving the Software Process. Reading, MA: Addison-Wesley, 1995.

SEI 2002 Software Engineering Institute. Software Acquisition Capability Maturity Model (SA-CMM) Version 1.03 (CMU/SEI-2002-TR-010, ADA399794). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, March 2002. www.sei.cmu.edu/library/abstracts/reports/02tr010.cfm.

SEI 2006a CMMI Product Team. CMMI for Development, Version 1.2 (CMU/SEI-2006-TR-008, ADA455858). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, August 2006. www.sei.cmu.edu/library/abstracts/reports/06tr008.cfm.

SEI 2006b SCAMPI Upgrade Team. Standard CMMI Appraisal Method for Process Improvement (SCAMPI) A, Version 1.2: Method Definition Document (CMU/SEI-2006-HB-002). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, August 2006. www.sei.cmu.edu/library/abstracts/reports/06hb002.cfm.

SEI 2006c SCAMPI Upgrade Team. Appraisal Requirements for CMMI, Version 1.2 (ARC, V1.2) (CMU/SEI-2006-TR-011, ADA454612). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, August 2006. www.sei.cmu.edu/library/abstracts/reports/06tr011002.cfm.

SEI 2007 CMMI Guidebook for Acquirers Team. Understanding and Leveraging a Supplier’s CMMI Efforts: A Guidebook for Acquirers (CMU/SEI-2007-TR-004). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, March 2007. www.sei.cmu.edu/library/abstracts/reports/07tr004.cfm.

SEI 2009 CMMI Product Team. CMMI for Services, Version 1.2 (CMU/SEI-2009-TR-001). Pittsburgh, PA: Software Engineering Institute, Carnegie Mellon University, February 2009. www.sei.cmu.edu/library/abstracts/reports/09tr001.cfm.

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